Privacy Notice
Effective Date: September 1, 2024
Table of Contents
- Our Privacy Notice
- INFORMATION WE COLLECT
- OUR USE OF INFORMATION COLLECTED
- OUR DISCLOSURE OF INFORMATION COLLECTED ABOUT YOU
- VOLUNTEERED INFORMATION
- ONLINE ANALYTICS AND TAILORED ADVERTISING
- CHILDREN
- LINKS TO OTHER WEBSITES
- SECURITY
- RETENTION OF YOUR INFORMATION
- CROSS BORDER DATA TRANSFERS
- USERS FROM OUTSIDE THE UNITED STATES
- YOUR CHOICES
- REGIONAL PRIVACY DISCLOSURES
- OTHER TERMS
- CHANGES TO GOFUNDME’S PRIVACY NOTICE
- CONTACTING GOFUNDME
Our Privacy Notice
GoFundMe Group Inc. and its affiliates and subsidiaries, including Classy, Inc. (“Classy”), GoFundMe Inc., GoFundMe Australia Pty Ltd., and GoFundMe Ireland, Limited (collectively, “GoFundMe” “we,” “our,” and “us”) provide this Privacy Notice (“Notice”) to explain how we collect, use, and disclose information about you. This Notice applies to data collected by us offline and for all our products or services on which we make this Notice available – for example, when you use GoFundMe or the Classy Platform or our mobile applications or when you raise funds on GoFundMe for your campaigns or donate to one of our non-profit partners through websites powered by Classy (collectively, the “Services”).
Before you access, use, or submit any information through or in connection with the Services, please carefully review this Notice. By using any part of the Services, you acknowledge that you have read and understood that we may collect, use, and disclose information about you as outlined in this Notice. To the extent allowed by law, the English version of this Notice is binding, and its translations in other languages are for convenience only; in case of discrepancies between the English version of this Notice and its translations, the English version shall prevail.
This Notice does not cover the privacy practices of either (i) organizers of GoFundMe fundraisers (collectively, “Organizers”), (ii) beneficiaries of fundraisers (collectively, “Beneficiaries”), or (iii) nonprofit organizations that use the Classy platform (collectively, “Classy Clients”). We are not responsible for the privacy practices of Organizers, Beneficiaries, or Classy Clients, and their handling of your information may be subject to their own privacy statements. This Notice also does not cover our data practices when we act as a “processor” or “service provider” on behalf of Classy Clients. In those circumstances, we process information about you on behalf of the Classy Client, and you should consult the privacy statement of the Classy Client for information on how they process information about you.
If you are a resident of California, the California Consumer Privacy Act of 2018 provides you with additional rights. Please view our “California Privacy Notice” to learn more. For any other specific US state privacy law-related matters, please refer to the section below titled “Regional Privacy Disclosures” and “Your Choices”.
INFORMATION WE COLLECT
As further described below, we collect information in multiple ways, including when you provide information directly to us, when we collect information about you from other parties, and when we automatically collect information from your browser or device (e.g., by logging how you interact with our Services).
A. Information That You Provide Directly to Us:
We and our vendors may collect information from you directly in various ways, such as when you:
- Open an account or otherwise register for the Services;
- Create a fundraiser on the Services;
- Create a peer-to-peer, crowdfunding, or team page;
- Create, register for, or purchase tickets to nonprofit events, merchandise, and/or other activities;
- Set up withdrawals or transfers;
- Donate to a fundraiser, organization, or cause;
- Post comments, leave feedback, send thank-you notes, or otherwise communicate with other users through our Services;
- Fill out a survey or questionnaire or provide us with feedback regarding the Services;
- Request certain features (e.g., newsletters, updates, and other products);
- Sign up for contests, awards and events hosted by us; or
- Communicate with us, such as for reporting a fundraiser, troubleshooting or support services.
The information you provide us directly may relate to you or others and may include, without limitation:
Account Registration Information: such as your name, email address and login details, your zip code, your country, your phone number, and certain other information, including any information you choose to provide us (such as a profile picture). If you use the Services as an organization (e.g., a Classy Client or any other registered non-profit), you may also provide us with your organization’s name, your role/title with the organization, tax identification number, 501(c)3 or tax-exempt status, and other information about your organization.
Fundraiser Information: such as a fundraiser title, a fundraiser category, images, videos, description and fundraiser goal(s).
Financial Information: such as payment account details for withdrawals and payment information for donations, and billing information. We use third-party payment processors to process financial information. For example, we use Stripe, Adyen and Paypal for payments, analytics, and other business services. These payment processors may collect personal data, including via cookies and similar technologies. The personal data they collect include transactional data and identifying information about devices that connect to its services. They use this information to operate and improve the services provided to us, including fraud detection, loss prevention, authentication, and analytics related to the performance of services. They operate both as processors for us and independent controllers for the information they collect directly from our users.
You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy. You can learn more about Adyen and read its privacy policy at https://www.adyen.com/policies-and-disclaimer/privacy-policy. You can learn more about Paypal and read its privacy policy at https://www.paypal.com/us/legalhub/privacy-full.
Publicly Available and Non-Publicly Available Communications and Content: such as comments, feedback, thank-you notes or other communications with other users through our Services. Any content, including such comments, feedback, and notes that you choose to post on publicly available campaign pages through our Services, are available to the public by default. Please remember that any information that is disclosed in these areas becomes public information for both us and other users to use and share. Take care not to disclose information about you unless you intend for that data to become public. Please also be considerate and respectful of others while using the community to publish your opinions. We reserve the right but do not have the obligation, to review and monitor publicly-available content, non-publicly available communications between users, and any other content made on or through our Services, and to remove postings or content that may be viewed as inappropriate or offensive to others.
Information about Yourself and Others, Including Sensitive Information: such as information about a fundraiser, including the beneficiary of a fundraiser, fundraiser goals, and other information you choose to provide, which may include information about situations or other circumstances that motivate a fundraising request. If you provide us with information about others, you acknowledge and agree that you have the authority and consent of the relevant other parties for us to access, disclose, and use the relevant data, and that you have notified the other parties and informed them of how their information is collected and used by GoFundMe to provide the Services. We reserve the right to identify you as the person who has made the referral in any messages that are sent to them. You can also provide us with information about yourself or other parties that are considered sensitive, such as political opinions, race, ethnicity, health information, or religious beliefs. If you post this information in a fundraiser, you choose to provide such information to be published publicly in relation to your fundraiser, donation, or otherwise. Subject to applicable law, GoFundMe may process any information that has manifestly been made public, including by processing information about you that reveals sensitive information.
Chats and Other Communications with Us: such as for troubleshooting or support services. We may engage vendors to provide certain interactive features on our Services. Your use of these interactive features is voluntary, and we may retain the information that you submit through these features. For example, we may offer an interactive chat feature on the Services for customer service purposes. When you participate in the interactive chat, the contents of the chat may be captured and kept as a transcript. By using these features, you understand that we and our vendors on our behalf may, on a real-time basis, collect and process the information obtained through the feature. We would ask that you take care not to send financial or health information or other sensitive personal data to us through our chat services or other means unless we ask you specifically for that data as part of providing the Services to you. When you provide such information to us directly, you consent to the processing of this data by GoFundMe and/or our vendors. We collect the information listed in this section for the purposes described below in the sections “Our Use of Information Collected” and “Our Disclosure of Information Collected About You.”
Biometric Information: We sometimes engage vendors to collect biometric information for identity verification, regulatory compliance, and fraud prevention purposes. We or the vendors we engage may collect a copy of your government-issued ID (i.e., your driver’s license, state ID card, or passport) and a scan of the picture on your government-issued ID for identification purposes. Our vendors may, with your consent, employ facial recognition technology to verify your identity and share the results of their analysis with us, if needed. GoFundMe does not have access to or otherwise collect or maintain any biometric information. Your biometric information will be retained by our vendors, and subject to their retention policies and privacy policies.
B. Information We Collect from Other Parties:
GoFundMe may use vendors to improve the quality of our own user database so that we might improve our Services to you, for verification and fraud prevention purposes, and as otherwise described in this Notice. In addition, GoFundMe obtains contact details and other personal information regarding media contacts and influencers from various groups such as Cision and MuckRack. See the Cision privacy policy and the Muck Rack privacy policy for further information.
One of the special features of the Services is that they allow you to enable or log into the Services via various social media applications/services, like Facebook or X, or to upload videos using YouTube APIs (each and collectively, the “Social Networking Service(s)”). By directly integrating these Social Networking Services, we aim to make your online experiences richer and more personalized. To take advantage of these features, we will ask you to provide your credentials for the applicable Social Networking Service in order to log in to our Services. When you add a Social Networking Services account to the Services or log into the Services using your Social Networking Services account, we will collect the relevant information necessary to enable the Services to access that Social Networking Service. As part of such integration, the Social Networking Service will provide us with access to certain information that you have provided to the Social Networking Service and made available to us based on your privacy settings with the Social Networking Service (for example, your name and photograph, as well as other information that you permit the Social Networking Service to share with us).
We will use, store, and disclose such information in accordance with this Notice. However, please remember that the manner in which Social Networking Services use, store, and disclose your information is governed by the policies of such third parties, and GoFundMe shall have no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within the Services. For example, if you upload a video onto your fundraiser using the mobile application for the Services, your video will be uploaded using YouTube and subject to Google’s Privacy Policy and Google’s Security Settings. You further acknowledge that if you choose to use this feature, your friends, followers, and subscribers on any Social Networking Services you have enabled may be able to view such activity. For example, if you sign on using Meta, Meta’s Privacy Policy and Terms of Service would apply to the data Meta might obtain from your activities on GoFundMe. Please visit the terms of use and privacy policy of the relevant Social Networking Service to learn more about your rights and choices, and to exercise your choices about those technologies.
C. Information That is Passively or Automatically Collected:
I. Device & Usage Information:
When you interact with GoFundMe through the Services, we automatically receive and store certain information from devices that you use to access the Services such as your IP address. This information is collected passively by using various technologies and includes the type of Internet browser or mobile device you use, any website from which you have come to the Services, your operating system, and inferred location data through an IP address that identifies the city and state where you logged into the Services. GoFundMe either stores such information itself or such information is included in databases owned and maintained by GoFundMe, and/or its agents or vendors.
II. Location Information:
When you use the Services to organize a fundraiser, the Services may require that you provide your postcode/zip code, city or town, and state or province of residence. Please keep in mind that other users of the Services can view your postcode/zip code, city or town, and state or province of residence in connection with the fundraiser. If you install our mobile application, we may ask you to grant us access to your mobile device’s precise geolocation data. If you grant such permission, we may collect information about your precise geolocation, and we may use that information to improve the Services, such as providing you with location-based features (e.g. to prepopulate your post code/zip code or to identify fundraisers near you). We also use your location information as described in this Notice, such as described above under “Device & Usage Information”, and in an aggregate way, as described below in the “Aggregated Data” section. You may opt out of providing your geolocation information in your device’s settings.
III. Cookies and Other Electronic Technologies:
Please review our Cookie Policy for information on the types of cookies we or our vendors use on the Services, along with how we use those cookies and other electronic technologies.
If we are unable to collect your information, we may not be able to provide you with the Services or assist you with your questions.
OUR USE OF INFORMATION COLLECTED
GoFundMe uses the information collected from the Services in a manner that is consistent with this Notice. We may use the information that you provide (or otherwise permit the Services to access) for the following purposes:
- Provide, operate, and maintain the Services, including to register and maintain your account, facilitate the Know Your Customer (KYC) verification process and to complete transactions;
- Communicate with you for various purposes, including to help you fundraise more, or for administrative purposes (e.g., to provide services and information that you request or to respond to comments and questions) regarding the Services;
- Request your feedback;
- Personalization, marketing, and advertising;
- Analyze, improve, modify, customize, and measure the Services, including to train our artificial intelligence/machine learning models;
- Develop new products and services and other research and development;
- Verify your identity and to detect and prevent fraud or other misuses of the Services;
- Maintain the security of your account and any associated fundraisers;
- Comply with legal obligations, law enforcement requests and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other parties, including to enforce our Terms of Service and any other agreements; and
- Carry out any other purpose for which the information was collected.
We may combine information that we collect from you through any or all of the Services with information that we obtain from other sources. For example, we may compile information from a variety of sources to generate inferences about you, such as inferences about your likely interests in making charitable or other donations and the potential size of such donations, starting peer-to-peer fundraisers, signing up for recurring donations or other similar indicators.
We may also aggregate and/or de-identify information collected through the Services. We may use and disclose de-identified or aggregated data for any purpose, including, without limitation, research and marketing purposes.
We may communicate with you regarding your GoFundMe account by SMS, MMS, or text message. For example, when setting up your GoFundMe account, if you click “Send code” by “Text Message,” you agree to receive automated and nonautomated text messages related to your account from or on behalf of GoFundMe at the phone number provided. You can reply STOP to such text messages to cancel, except for automated text messages related to the security of your account. Message frequency will vary. In the event you change or deactivate your mobile telephone number, you agree to promptly update your GoFundMe account information to ensure that your messages are not misdirected. Please note that your wireless service carrier’s standard charges, message and data rates, and other fees may apply where you access the Services through a mobile device. In addition, downloading, installing, or using certain Services on a mobile device may be prohibited or restricted by your carrier, and not all Services may work with all carriers or devices.
We may also employ machine learning and other analytics that make inferences about some characteristics of our users. We use these tools to tailor emails to you, to show and prioritize causes, fundraisers, and pages we think you’ll be interested in, to protect you and your account from misuse, and make suggestions about how much you may want to fundraise or donate. To opt out of this use, please submit a request through this form.
OUR DISCLOSURE OF INFORMATION COLLECTED ABOUT YOU
There are certain circumstances in which we disclose information collected about you with certain other parties without further notice to you, as set forth below.
A. Business Transfers:
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, similar event, or steps taken in anticipation of such events (e.g., due diligence in a transaction), user information may be part of the reviewed and transferred assets.
B. Affiliates and Subsidiaries:
We disclose your personal information among the GoFundMe entities, including our affiliates and subsidiaries, for purposes consistent with this Notice, such as to provide our Services, including hosting; marketing, and publicizing fundraisers; providing you with customer support; administering funds in connection with fundraisers; preventing fraud and misuse; authenticating donors; sending you communications; improving Services offered by the various GoFundMe entities and conducting the other activities described in this Notice.
C. Agents, Consultants, and Vendors:
GoFundMe contracts with other companies to help us perform certain business-related functions, and we provide access to or disclose your information with these companies so they can perform services for us. Examples of such functions include marketing, mailing information, data storage, security, identity verification, fraud prevention, payment processing, preventing fraud and misuse, legal services, and database maintenance. Our websites and checkout experiences for Classy Clients that are powered by Classy are protected by reCAPTCHA and Google Privacy Policy and Terms of Service apply.
D. Legal Requirements:
We may transfer, disclose to, and preserve your information for courts, law enforcement, governmental or public authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to: (i) comply with our legal obligations, (ii) comply with a valid legal request (such as a subpoena or court order), (iii) respond to claims asserted against us, (iv) respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity or to respond to or address any other activity that may expose us, you or any other of our users or members of the public to imminent harm, legal or regulatory liability, (v) enforce and administer our Terms of Service or other policies, or (vi) protect the rights, property or personal safety of GoFundMe, its affiliates, its employees, its users, or members of the public.
E. Organizers, Nonprofit Beneficiaries, and Classy Clients:
Organizers. We may disclose your information to Organizers, which may or may not be the same as the Beneficiaries of the fundraiser. For example, if you donate to a fundraiser for an individual, we may disclose your name and donation amount to the Organizer who may in some instances also be the Beneficiary. Likewise, if you donate to a nonprofit through Classy, you direct us to disclose your donation, contact information and any other information you provide to the applicable nonprofit.
Nonprofit Beneficiaries. Organizers may create fundraisers designating a nonprofit organization as a Beneficiary. Where a nonprofit organization is designated as the Beneficiary, that nonprofit organization may access certain information about the Campaign Organizer and donor information, including the donor’s name, email address, donation amount, date of transaction, transaction identification number, and name of the campaign. GoFundMe contractually requires the nonprofit organization to use such information solely to communicate with you about your donation and for legal and auditing requirements. GoFundMe may authorize nonprofit organizations to process your information for other purposes (such as marketing) if you opt-in to that processing.
Classy Clients and Their Vendors/Partners. Classy may power the donation pages and other activities, such as event hosting for Classy Clients. If you donate to a nonprofit through a Classy-powered webpage, you direct us to disclose your donation and contact information to the applicable nonprofit, and such information shall also be subject to the privacy policies and practices of that Classy Client. Classy Clients may also direct us to further disclose your personal information to other third parties such as CRM tools or other integration partners used by the relevant Classy Client. We may also disclose certain information about you, such as information about your interests and donation preferences, to Classy Clients who may use such data for their fundraising and marketing operations.
“Anonymous” Donations Limited to Public Activity Feeds. If you selected not to be named publicly on the public fundraiser pages on the Services, while your donation will be designated as “anonymous” on the public activity feed, your name and other information may still be visible to the Classy Client, Organizer, any of their team members and the Beneficiary, and will be otherwise processed in accordance with this Notice.
F. Your Consent
In certain situations, we may disclose your information when you consented to the disclosure of your information. For example, we may partner with third party organizations to arrange for specific fundraisers. If you consent to our providing your contact information to a specific partner, we will disclose the following information with the partner organization: your name, email address and other information you have provided in connection with your donation to the specific fundraiser. Additionally, with the applicable Organizer’s or Beneficiary’s consent, we may provide their personal information to journalists and media to help amplify a campaign.
G. Aggregated Data
We aggregate, anonymize and/or de-identify information collected actively or passively about you so that the information no longer relates to you individually. We then use that data for various legally permissible purposes, including but not limited to our research on our customer demographics, interests and behavior. We also disclose this information with our affiliates, agents, business partners, research facilities or other third parties.
H. Cookies and Other Electronic Technologies
Information is disclosed as stated in the Cookie Policy.
I. Other Users of Our Services
We provide your information to other users of our Services if you choose to make your information publicly available in a publicly accessible area of the Services, such as in your fundraiser through your donations or in the comments.
VOLUNTEERED INFORMATION
Please be advised that some information you provide may be publicly accessible, such as information posted in forums or comment sections. When you launch a fundraiser, you make certain information publicly available and thus not protected by certain data protection laws. We also collect information through forums and communities, surveys and customer support communications, your communication to us of ideas for new products or modifications to existing products, feedback, and other solicited or unsolicited submissions (collectively, with publicly-accessible information, “Volunteered Information”). Subject to applicable law, by sending us Volunteered Information, you further agree that we are under no obligation of confidentiality, express or implied, with respect to the Volunteered Information. This Volunteered Information section shall survive any termination of your account or the Services.
ONLINE ANALYTICS AND TAILORED ADVERTISING
Analytics. We may use third-party web analytics services on the Services, such as those of Google Analytics. These vendors use the sort of technology described in the “Information That is Passively or Automatically Collected” section above and in our Cookie Policy to help us analyze how users use the Services, including by noting the third-party website from which you arrive. The information collected by such technology will be disclosed to or collected directly by these vendors, who use the information to evaluate your use of the Services. We also may use Google Analytics for certain purposes related to advertising, as described in the following section. To prevent Google Analytics from using your information for web analytics, you may install the Google Analytics Opt-Out Browser Add-on.
Tailored Advertising. We may allow third-party advertising networks to place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the Services in order to (a) inform, optimize, and serve marketing content based on past visits to our website and other online services and (b) report how our marketing content impressions and interactions with these marketing impressions are related to visits to our online services. We may also allow other unaffiliated parties (e.g., ad networks and ad servers such as Google Analytics) to serve tailored marketing to you and to access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Services. Those parties that use these technologies may offer you a way to opt out of targeted advertising as described below. You may receive tailored advertising on your computer through a web browser. Cookies may be associated with de-identified data linked to or derived from data you voluntarily have submitted to us (e.g., your email address) that may be disclosed to a vendor in hashed, non-human-readable form.
We may use certain Meta products, such as the Meta Conversion API, on our Services (see our Cookie Policy for further information regarding digital advertising and cookies and similar technologies). We may use the product for certain analytics and marketing purposes as described in this Notice, including for measuring the effectiveness of Facebook ads for statistical and market research purposes. Meta Platforms Ireland Limited (“Meta”) acts as a joint controller of processing with GoFundMe within the scope of the General Data Protection Regulation for certain of the processing activities relating to marketing and ad measurements. Information about how Meta processes your information, the legal basis for the processing, and how to contact Meta to exercise your rights with regard to information stored by Meta can be found at https://www.facebook.com/about/privacy.
If you are interested in more information about tailored advertising and how you can generally control cookies from being put on your computer to deliver tailored marketing, you may visit the Network Advertising Initiative’s (“NAI”) Consumer Opt-Out Link, the Digital Advertising Alliance’s (“DAA”) Consumer Opt-Out Link, and/or the European Interactive Digital Advertising Alliance to opt-out of receiving tailored advertising from companies that participate in those programs. To exercise choices about how Google personalizes Display Advertising or to customize Google Display Network ads, you can visit the Google Ads Settings page. Please note that to the extent advertising technology is integrated into the Services, you may still receive advertising content even if you opt out of tailored advertising. In that case, the advertising content may not be tailored to your interests. Also, we do not control any of the above opt-out links and are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. If your browsers are configured to reject cookies when you visit these opt-out pages, or you subsequently erase your cookies, or use a different computer or change web browsers, your opt-out may no longer be effective.
CHILDREN
Our Services are not designed for use by individuals under the age of 13 (or 16 for children located in the European Economic Area or United Kingdom). If you are under the age of 13 (or 16 for children located in the European Economic Area or United Kingdom), please do not use the Services and/or submit any information through the Services. If you have reason to believe that a child under the age of 13 (or 16 for children located in the European Economic Area or United Kingdom) has provided personal information to GoFundMe through the Services, please contact us at [email protected], and we will delete that information from our databases to the extent required by law.
Moreover, if you provide us with information about children under the age of 16, you acknowledge and agree that either you are the child’s parent/legal guardian or you have the authority and consent of the child’s parent/legal guardian to create a campaign/fundraiser and for us to access, disclose, and use the relevant data.
LINKS TO OTHER WEBSITES
The Services can contain links to other web sites not operated or controlled by GoFundMe (the “Third-Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Services do not imply that GoFundMe endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their respective privacy policies.
SECURITY
We may hold your information we have collected in paper and/or electronic form. While no organization can guarantee perfect security, GoFundMe has implemented and seeks to continuously improve technical and organizational security measures to protect the information provided via the Services from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Please see here for details about security for gofundme.com and here for details about Classy’s platform.
RETENTION OF YOUR INFORMATION
We retain your information for as long as we deem necessary for the purpose for which that information was collected and for our legitimate business operations; provided, however, that your information is only retained to the extent permitted or required by applicable laws. When determining the retention period for your information, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the Services we provide to you if we delete some information about you, mandatory retention periods provided by law, and any applicable statute of limitations.
CROSS BORDER DATA TRANSFERS
GoFundMe is a global organization headquartered in the United States, and we may process your information in various countries, including the United States, India, and Argentina. GoFundMe has implemented appropriate cross-border transfer solutions, to provide adequate protection for transfers of certain personal data to the United States, such as execution of the Standard Contractual Clauses for transfers of data from the European Economic Area, United Kingdom, and Switzerland to the United States.
USERS FROM OUTSIDE THE UNITED STATES
The Services are hosted in the United States. If you are visiting the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other locations such as Argentina and India where our servers and personnel are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, and data may be accessible to law enforcement and national security authorities under certain circumstances.
YOUR CHOICES
We offer you certain choices regarding the collection, use, and disclosure of information about you.
Account Information. You may have the ability to create an account in the Services. You may verify, correct, update, or delete certain of your information through your account profile page.
Marketing Communications. Each email marketing communication we send you will contain instructions permitting you to “opt out” of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us at the email address or mailing address set forth under “Contacting GoFundMe.” If you opt out of receiving marketing communications or other information we think may interest you, we can still send you certain emails about your account or any Services you have requested or received from us.
Cookies and Analytics. You can opt out of certain cookie-related and analytics processing by following the instructions in this Notice.
Rights to Information About You. Your local law may provide you with certain rights with respect to your information. Depending on your jurisdiction, you may request that we:
- Provide you with information about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting such information; and the categories of unaffiliated parties to whom we disclose such personal information. Such information is also set forth in this Notice;
- Provide access to and/or a copy of certain information we hold about you;
- Prevent the processing of your information for direct-marketing purposes
- (including any direct marketing processing based on profiling);
- Update information which is out of date or incorrect;
- Delete certain information that we are holding about you;
- Restrict the way that we process and disclose certain information about you;
- Transfer your information to a third-party provider of services;
- Opt you out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable; and
- Revoke your consent for the processing of your information provided that the withdrawal of consent shall not affect the lawfulness of the processing based on consent before its withdrawal.
You may be able to designate an authorized agent to make requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request as permitted by applicable law.
Please note that certain information may be exempt from such requests under applicable law. For example, we may retain certain information for legal compliance and to secure our Services. We also may need certain information in order to provide the Services to you; if you ask us to delete it, you may no longer be able to use the Services.
You also have the right not to be discriminated against (as provided for in applicable law) for exercising your rights.
You may also have the right to opt out of sales of your personal information, or the processing of your personal information for targeted advertising. To opt out of any future targeted advertising we may offer, please use the tools described in the section above on Online Analytics and Tailored Advertising, or in our Cookie Policy. We may “sell” information about you to certain partners such as nonprofit organizations to help them understand your likely interests in making charitable or other donations, the potential size of such donations, or your interests in starting peer-to-peer fundraisers, signing up for recurring donations or other similar indicators. To opt out of “sales” of your personal information that do not involve cookies or other online tracking technologies, please complete this form.
If you would like information regarding your rights under applicable law or would like to exercise any of them, contact us at the email address or mailing address set forth under “Contacting GoFundMe.” For your own privacy and security, at our discretion, we may require you to provide your identity before providing the requested information. To protect your privacy and security, we take reasonable steps to verify your identity and requests before granting such requests. If we are unable to verify your identity, we may be unable to respond to your requests.
Depending on applicable law, if we deny your request, you may have the right to appeal our decision to deny your request. We will provide information about how to exercise that right in our response denying the request.
Regional Privacy Disclosures and Rights. Additional disclosures for residents of the European Economic Area, Australia, United Kingdom, Switzerland, California, Colorado, and Nevada are set forth below in Regional Privacy Disclosures.
REGIONAL PRIVACY DISCLOSURES
USERS IN EUROPE AND UNITED KINGDOM
If you are in the European Economic Area (“EEA”), the United Kingdom or Switzerland (collectively “Europe”) and have used the GoFundMe Services under a contractual relationship under the Terms of Service with GoFundMe Ireland, then for the purposes of the EU General Data Protection Regulation 2016/679 (the “GDPR”), the UK GDPR , and the Swiss Federal Act of 19 June 1992 on Data Protection (FADP) and the Privacy and Electronic Communications Directive 2002/58/EC on Privacy and Electronic Communications (ePrivacy Directive), the data controller is GoFundMe Ireland Limited. and can be reached at the address set out at “Contacting GoFundMe” below; and
- For the Users in the EEA that do not fall under the previous paragraph, and to the extent that this would be required by GDPR, GoFundMe Ireland also acts as representative in the EU of GoFundMe Inc.
If you are located in Europe, our legal grounds for processing your information may be as follows:
- Consent: Where you have given consent to such processing for one or more specific purposes.
- Contractual Obligation: Where the processing is necessary for the performance of a contract with you.
- Legal Obligation: Where processing is necessary for compliance with our legal obligation.
- Legitimate Interest: Where processing is necessary for our legitimate interests or the legitimate interests of our users and your interests and fundamental rights and freedoms do not override those interests.
We transfer your personal data to third countries subject to appropriate safeguards, such as standard contractual clauses.
Residents of Europe also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. You also have the right to lodge a complaint with the supervisory authority of your residence, place of work or where the incident took place. However, we encourage you to contact us first, and we will do our very best to resolve your concern.
The Irish Data Protection Commissioner shall act as the competent lead supervisory authority for users in the European Economic Area, and you have the right to lodge a complaint with your local data protection authority (see list in the link https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.) The Information Commissioner’s Office shall act as the competent supervisory authority for users in the United Kingdom and the Data Protection and Information Commissioner (FDPIC) for Switzerland.
USERS IN AUSTRALIA
If you are a user in Australia, you also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws, and you have the right to lodge a complaint with the supervisory authority of your residence, place of work or where the incident took place. However, we encourage you to contact us first, and we will do our very best to resolve your concern.
RESIDENTS OF NEVADA
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to unaffiliated parties. You can exercise this right by contacting us as described in the “Contacting GoFundMe” section below with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address. We do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
RESIDENTS OF COLORADO
Please click here for additional disclosures about the purposes for which we use each category of information we collect from and about you.
RESIDENTS OF CALIFORNIA
Please click here for additional disclosures applicable to residents of California.
OTHER TERMS
Your access to and use of the Services is subject to GoFundMe’s Terms of Service and such other terms, which may be made available to you in connection with your use of the Services.
CHANGES TO GOFUNDME’S PRIVACY NOTICE
GoFundMe reserves the right to update or modify this Notice at any time and from time to time. We will notify you of any material updates or changes we make to this Notice. If you disagree with our revisions to the Notice, you can deactivate your account or discontinue the use of our Services. Please review this Notice periodically for any updates or changes to this Notice.
By using the Services after any such update or modification, you acknowledge that you have read and understood the terms of the Notice as updated or modified.
CONTACTING GOFUNDME
You can contact our Data Protection Officer by emailing [email protected].
To submit a Data Subject Request, please fill out this form or email [email protected].
You can also contact us via mail or phone as follows:
For users in the USA and the rest of the world (except Europe):
GoFundMe Inc. and Classy, Inc.
℅ Legal Department
PO Box 121270
815 E Street
San Diego, CA, 92101
United States
Ph: +1 (408) 915-7998
For users in Europe:
GoFundMe Ireland, Limited,
℅ Legal Department
70 Sir John Rogerson Quay,
Dublin 2, Ireland.
Prior version of our Privacy Notice available here.
Privacy Policy
Effective Date: 2/6/2023
Archived Versions can be found here.
OVERVIEW
At Classy, Inc. and Classy Holdings, Inc. (collectively, “Classy”, “us”, “we”, “our”), we value your privacy and are dedicated to safeguarding your personal information. Classy is a social enterprise that creates world-class online fundraising software for nonprofits, modernizing the giving experience to accelerate social impact around the world. Classy also hosts the Collaborative conference and the Classy Awards to spotlight the innovative work nonprofits are implementing around the globe.
In this Privacy Policy (“Policy”), we describe the personal information we collect from visitors to and users of our websites, including those webpages enabling donations to clients using our platform and webpages supporting Classy Live) (“Sites”); our mobile applications (“Applications”); and our online products and services, including application programming interface integrations and widgets that we offer (“Services”) and how we collect, use, share, and disclose personal information in the course of our business activities, including:
- OVERVIEW
- WHAT INFORMATION DO WE COLLECT ABOUT YOU AND WHY?
- HOW DO WE USE YOUR INFORMATION?
- WHEN AND HOW DOES CLASSY SHARE INFORMATION IT RECEIVES?
- HOW SECURE IS INFORMATION ABOUT ME?
- CAN I ACCESS AND MODIFY MY PERSONAL INFORMATION?
- WHAT CHOICES DO I HAVE REGARDING MY INFORMATION?
- INTERNATIONAL DATA TRANSFER
- CHILDREN UNDER 13 (AND UNDER 16 IN THE EU)
- TERMS OF SERVICE
- SPECIAL INFORMATION FOR CALIFORNIA RESIDENTS
- SPECIAL INFORMATION FOR VIRGINIA RESIDENTS
- CHANGES TO THIS POLICY
- CONTACT US
By visiting our Sites or using any of our Applications or Services, you agree that your personal information will be handled as described in this Policy, which is incorporated by reference into the Classy Terms of Service, available at https://www.classy.org/terms/. It is important to note that not all aspects of this Policy may apply to you, depending on the types of interactions you have with us and the categories of personal information that we collect from you. Those activities will determine which of the following applies to you and your personal information. If you have questions or complaints regarding this Policy or our privacy practices, please contact us at [email protected].
If you are a resident of California, the California Consumer Privacy Act of 2018 provides you with additional rights. Please view the “Special Information for California Residents” section of this Policy to learn more. If you are a resident of Virginia, the Virginia Consumer Data Protection Act provides you with additional rights. Please view the “Special Information for Virginia Residents” section of this Policy to learn more.
WHAT INFORMATION DO WE COLLECT ABOUT YOU AND WHY?
We collect information from you so that you can log onto our Sites and use our Services and Applications. These activities provide you with the opportunity to, (1) if you are an individual consumer, donate to your favorite organizations and causes, create a peer-to-peer fundraising or team page, and/or register for or purchase tickets, events, reservations, merchandise, and/or other activities; and (2) if you are a client of Classy, set up peer-to-peer or crowdfunding efforts, create donation pages, set up registration on your own behalf or for your organization’s own supporters for events, tickets, transactions, sales, reservations, and/or activities (collectively, “Campaigns”). We also collect information from businesses, organizations, and individuals who request information from Classy or apply to Classy’s job postings.
Individuals (and agents of individuals) who provide us information directly or indirectly by donating to or participating in a Campaign or by otherwise using our Services in an individual capacity are referred to herein as “Consumers.” For example, Consumers may enter information in order to donate to a Campaign, or someone who has organized a team as part of a Campaign may enter your information on your behalf to register your entire team for an event. In addition, individuals or organizations can use our Services to set up Campaigns in order to provide Consumers the opportunity to donate, participate, create peer-to-peer fundraising campaigns, or otherwise interact with such Campaigns (those who use our Services to provide these opportunities to Consumers, primarily charities or other nonprofit organizations, are referred to as “Clients”). Relatedly, our Clients (including agents or representatives of our Clients) may provide us personal information about individuals who have registered for a Campaign being operated by our Client or who the Client wants us to contact or otherwise provide Services to on behalf of the Client.
When you participate in a Client’s Campaign, we provide your personal information to the Client. This Policy does not cover our Clients’ use of your personal information outside of our Services. We are not responsible for the privacy practices of our Clients, and as such we encourage you to read their respective privacy statements. Further, you may be presented with opportunities to purchase products or services offered by other parties or you may elect to participate in contests or sweepstakes offered or sponsored by third parties on the Site. We are not responsible for any such purchase you make, or participation you undertake, and as such any such purchase or participation will be subject to the relevant party’s terms and conditions. When Clients or Consumers contact us for support or other customer service requests, we maintain support tickets and other records related to the requests, including any information provided by such individuals related to such support or service requests. We may also collect call recordings related to support, customer service, and sales-related calls.
Information We Collect Directly from You and How It May Be Shared or Disclosed
Account Information for our Sites. You may browse our Sites without creating an online account or providing us with your information, but to use certain features or to participate in certain Campaigns, you may need to create an account or otherwise provide us with information. When you create an account with us or participate in a Campaign, we may ask you to provide the following:
- Your first and last name;
- Your physical address for billing purposes;
- Your email address and your desired password;
- Your display name (this is the name other people will see when you post items to one of our Sites, make a publicly visible donation, or engage in other similar activities on our site);
- Your date of birth;
- Your marketing preferences (whether and what types of information you would like us to send you);
- Information about your activities and interests;
- Other profile data, such as contact information, occupation, gender, and photos;
- Other data requested by Clients using custom question fields;
- The contact information of a friend, other members of your team, or your customers (when inviting them to visit the Site or when you are allowed to set up an account for them);
- Activity data such as your donation history, fundraising history, events attended, etc.;
- Your name, contact information, and financial information, when you participate in a Campaign;
- Your organization’s name, tax identification number, title, 501(c)3 or tax-exempt status, and other information about your organization, if you are a Client or prospective client;
- Credit reports, if you are applying for a sub-merchant account; and
- Payment information, such as credit card or financial account numbers (if applicable).
Creating a Client Account. We automatically create an account profile for each Client that registers with the Sites. This profile displays the Client’s active Campaigns. It also displays the total amount the Client has raised through the Sites and total number of supporters. Each account profile may include an activity feed that displays activity occurring on the Sites related to that Client (e.g., donations made, events posted, etc.). These account profiles may be publicly accessible using the search function within the Sites or by external search engines (unless, where the functionality is available, the account profile has been made “private” by the Client).
Consumer Transactions. When you make a transaction through the Sites, we automatically index it for you in an individual profile specific to you. That information remains hidden from the public. If you activate your profile, then you will be able to see your profile when you are logged in. The information in your profile remains inaccessible to the public after you activate it; in order to prevent unauthorized access to your profile, you should not disclose or share your login information with other people.
Donations. When you make a donation via the Sites, other Services, or a partner website that uses Classy’s donation processing services, you may be asked to share certain information with the recipient charity(ies), including your credit card/financial information and contact information. When a Consumer has asked to remain anonymous, this only hides your name from public activity feeds, not the underlying charitable beneficiary. If you make a donation to an individual fundraiser (i.e. via a peer-to-peer page) but do not donate anonymously, then the person who created the fundraising page will also have access to your personal information (except for your credit card number or financial information). If you make a donation through an individual fundraising page associated with a fundraising team, or directly to a team fundraising page, then the team fundraising captain will also have access to your personal information (again, except for your credit card number or financial information).
Login and Location Information for Our Mobile Applications for Consumers. When you first visit any of our mobile Applications, you may have the option of creating a user ID and password for subsequent visits. When you log into certain of our Applications, we may request your permission to obtain your current location (so-called “geolocation” information) so that we can identify Campaigns near you or to provide other location-related services. In the “settings” function on your phone, you will have the ability to manually permit or preclude us from recording your geolocation information for certain Applications or features of Applications.
Charitable Campaigns/Fundraising. If you are a Client, you may create a variety of different types of pages on our Sites in connection with your Campaigns (“Client Pages”). Likewise, if you are a Consumer, you may create one or more pages on certain of our Sites in connection with (i) your participation in a Campaign (e.g., you want to raise money for running in a marathon), (ii) your support of a particular charity, (iii) your registration to an event, or (iv) for other purposes (collectively, “Consumer Pages”). We may collect information from you in the process of your creation of these Client Pages or Consumer Pages, as well as in connection with your creation of, administration of, or participation in, a Campaign.
Public Campaigns. Any Campaign (including all associated Client Pages and Consumer Pages) will be publicly available unless it is set to “private” (or similar designation), where that functionality is made available, by the Client responsible for creating the Campaign (see below for an explanation of “Private Campaigns”). Unless set to “private” or similar designation, where that functionality is made available, all such Campaign pages created on the Sites are indexed by search engines and accessible to the public. Information that you post on event pages, campaign pages, personal fundraising pages, or other public pages on the Sites can be accessed by other people. You should exercise caution when deciding to disclose information on public pages. We cannot control who accesses disclosed information or how other parties will use that information.
Private Campaigns. If you, as a Client, create a Campaign on the Sites and select the “private” (or similar) setting, where that functionality is made available, this means that the Campaign link will not be displayed through the activity feeds on the Sites, the Campaign will not be available through the internal search function on the Sites, and neither it nor any associated Consumer pages will be indexed by external search engines like Google. It does not mean, however, that people cannot still wind up on these pages (e.g., if the link is shared with them).
User Profiles, Comments, and Posts. Some of our Sites and Applications allow users to create or post content, such as comments, blogs, and messages. If you provide content to our Sites, we may collect and use that information as described in this Policy. Please note that such information may be viewed, collected or used by other registered users and public visitors to our Sites. Once posted, we cannot control how such information is used and therefore cannot prevent such information from being used in a manner that may violate the law, or your personal privacy. As a Consumer, your user profile, however, may offer privacy settings within your account to help you manage how your content is displayed.
Social Impact Data. Some of our Sites and Applications allow Clients to post content about their nonprofit programs and performance, including data about program strategy, operations, financials, results, and growth tactics. If you provide content to our Sites, we may collect and use that information as described in this Policy. Please note that such information may be viewed, collected, or used by other registered users and public visitors to our Sites. Contests, Surveys, and Questionnaires. When you sign up for contests, including the Classy Awards, or complete questionnaires or surveys, we collect the information you submit to us. We use this information to administer the contest, or survey to analyze the results, for research purposes, to send you other information or offers we think may be of interest to you (pursuant to your consent if required by law), to comply with legal requirements, and for other purposes as discussed in this Policy. This information, such as impact and financial data, may be shared with Partners (as defined below) to appear on their websites and may also be published and used by Classy.
Job Site References. As part of applying for employment with Classy, we may ask you for information such as details regarding your education, employment history, qualifications, and the contact information of a former colleague’s name. This information is used for job reference purposes only and is not used for any other purpose.
Information We Collect from Facebook. We may provide you with the opportunity to connect via Facebook, through our Sites or Applications. For example, you can indicate that you are going to participate in a Campaign and invite your Facebook friends to join that Campaign. If you log into Facebook through our Sites or Applications, we will request permission to (i) access your basic information, which includes your name, profile picture, networks, Facebook user ID, list of friends and any other information that you have made public on Facebook; and (ii) manage your participation in Campaigns. For information about how Facebook may disclose your information, including any information you make public, please consult the Facebook Data Use Policy. We have no control over how Facebook uses or discloses the personal information you provide to it. We store the information that we receive from Facebook along with other information that we collect from you or receive about you.
Information We Collect About You from Third Parties. We also may collect information, including personally identifiable information, about you from our affiliates and non-affiliated third parties. For example, if you register for a race by clicking through our Sites, we may obtain your race time when the race is over.
Information We Collect Automatically. We may use cookies, web beacons, tags, scripts, and other automated devices to collect information, including personally identifiable information, about you when you visit our Sites and receive emails from us. Specifically, we may collect the following information about your use of our Sites via these technologies: your browser type and operating system; web pages you view; webpage interaction, including cursor movement and links you click; your Internet Protocol (“IP”) address; your approximate geographic location; your interaction with the Sites; length of time you are logged in to our Sites; your unique ID which is given to each visitor and expiration of date of the ID and websites visited before or after our Sites. In some of our email messages, we use a “click-through URL” linked to content on the Classy website. When Consumers click one of these URLs, they pass through a separate web server before arriving at the destination page on our Site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our Consumer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. We also collect non-personal data (including, without limitation, of the type set forth above) from third parties. The information we collect from third parties may be combined with the information we collect directly. This information also may be associated with your username and combined with other information, including personally identifiable information that we collect about you.
This data allows our Sites and Applications to function properly, including, by ensuring the proper display of content; creating and remembering your account login details; interface personalization; improving our Sites; and securing our Sites and protecting against fraud. This data is also used to run statistics to avoid visitors being recorded twice, to understand users’ reaction to our advertising campaigns, to improve our offers, to provide a mechanism to share content on social media, to show online advertisements for products that may be of interest to you (based on your previous behavior), and/or ads and content on social media platforms or other sites. For more detailed information on our use of cookies and other tracking technologies, please see our cookie policy here.
Information Collected by Clients. Our Clients may place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the Sites related to that particular Client. Please refer to that party’s privacy policy if you have any questions about its use of your information.
Credit Card Information. As noted above, Classy collects credit card information through its payment processor when you enter into certain types of transactions requiring payment. Credit card information collected by Classy undergoes a tokenization process performed by our vendor and is not stored by Classy directly. The information is only used to perform the transaction and any recurring or guaranteed minimum transactions to which you have agreed.
HOW DO WE USE YOUR INFORMATION?
We may use the information that we gather about you for the following purposes:
- To provide our Services to you, to communicate with you about your use of our Services, and for other customer service purposes;
- To provide information that you have requested to receive from us in response to your opt-in requests;
- To provide our Services at the request of our Clients;
- To administer Campaigns;
- To administer your account;
- To send you receipts;
- To provide and post results of Campaigns;
- To respond to customer service inquiries;
- To improve our Sites and Services by providing personalized experiences, location customization, personalized help, and instructions;
- To provide you updates about our Sites and Services;
- For marketing and advertising purposes; for example, we may use your information to display targeted advertisements to you on our Sites and to assist us in advertising our Services on third party websites;
- To send you email, follow-up questions about your Campaign or your participation in a Campaign, news and newsletters, promotions, and/or invitations to visit the Site;
- To fulfill your request to participate in a webinar or Classy event;
- To conduct the Classy Awards or other promotions you have entered;
- To better understand how users access and use our Sites and Services, both on an aggregated and individualized basis, and for other research purposes;
- When you, if a Consumer, submit your contact information to sign up for or activate a Classy profile, you agree and consent that Classy may send you communications relating to our products, events, or recommended charities or Campaigns (unless such communication requires consent according to applicable law and subject to your ability to opt out of such communications); and
- When you, if a potential Client, submit your organization’s contact information to sign up for an account with Classy, you agree and consent that Classy may send your organization communication relating to our products, events, or other business information (unless such communication requires consent according to applicable law and subject to your ability to opt out of such communications).
Clients should note that we may use information we receive or collect regarding Consumers (including without limitation via a Campaign page) in accordance with the terms of this Policy, including in the manner set forth above.
Notwithstanding the foregoing, in certain contexts, we collect information on behalf of our Clients subject to contractual requirements that limit our ability to use and transfer your information in ways that are more restricted than those in this Policy (e.g., the information be only used as necessary to provide Services to the Client and/or for other specified purposes). In those limited circumstances, your information is subject to those contractual requirements to the extent that they conflict with this Policy, subject to enforcement by the applicable Client. If your information is collected on behalf of another party, such as a Client, it will be evident at the time that you provide such information. This Policy does not cover our Clients’ use of your information outside of our Services. You should contact the Client or other party directly to determine if your information is subject to such limitations on uses and to ascertain how the other party will make use of your information.
WHEN AND HOW DOES CLASSY SHARE INFORMATION IT RECEIVES?
Third Parties. We may share your information, including personally identifiable information, with unaffiliated and affiliated third parties.
Affiliates. We may disclose the information we collect from you to our affiliates or subsidiaries.
Campaign Sponsors or Partners. If you are using our Services to participate in a Campaign or to purchase another party’s product or service, Classy shares the personal information that you provide with the applicable parties in order to fulfill your request. You may receive communications, correspondence, emails, or direct mail from these entities; each such party operates independently from Classy and is not subject to this Policy but is subject to its own privacy policy. For example, if you donate to an organization, that organization may reach out to you to inform you how your donation was used or otherwise thank you. In some instances, we allow Clients to use our email system via the Services to contact Consumers for their current and past Campaigns, so you may receive emails from our system that originate with such Clients. Please refer to that party’s privacy policy if you have any questions about its use of your information.
Activity Feeds. Activity feeds are streamed displays of actions occurring on the Sites. Unless you select the option to participate in a Campaign anonymously, your name and the amount of your contribution (or ticket/registration purchase) will be publicly displayed through the relevant Client’s activity feed and the activity feed of a fundraising or team page.
Clients using the Sites also have access to certain widgets (widgets are small snippets of code we generate that the Client can then put into another website). These widgets allow Clients to display activity occurring on the Sites on the Clients’ own websites, blogs, or another website. Unless you donate anonymously, your name and the amount of your donation (or ticket/registration purchase) may be publicly displayed through the activity feed on a widget. If you become a supporter of a Client on the Sites, or fundraise for a Client on the Sites, your name and picture may also be displayed on a widget. Please keep in mind that we cannot control where a given Client will embed the widgets we make accessible to it.
Making a donation “anonymous” only hides your name from public activity feeds, not the underlying charitable beneficiary. If you donate anonymously through a personal or team fundraising page, your personal information will not be shared with either the individual fundraiser or the team fundraising captain. If you make a donation to an individual fundraiser (i.e., via a peer-to-peer fundraising Campaign) but do not donate anonymously, then the person who created the fundraising page will also have access to your personal information (except for your credit card number or financial information). If you make a donation through an individual fundraising page associated with a fundraising team, or directly to a team fundraising page, then the team fundraising captain will also have access to your personal information (again, except for your credit card number or financial information). Similarly, if you join a team to participate in a Campaign, such as a race or other event, then the team captain will also have access to your personal information (again, except for your credit card number or financial information). You consent to the foregoing and agree that we are not responsible for how these organizations or persons handle your personal information. You should visit their websites and/or contact them directly for their privacy policies and data usage practices.
Supporter Communications. As part of a Client’s use of the Services, Consumers may also send emails through the Services. For example, personal fundraisers may send messages to their contacts through the Services in order to ask people to visit their fundraising pages and donate. They may also send emails to update donors or to thank donors for their gifts.
APIs. We make certain application programming interfaces (“APIs”) available to Clients. An API (in non-technical terms) allows a Client to automatically retrieve certain information from our Sites, for use/display elsewhere (e.g., on the Client’s website). To give an example, a Client might use our API to retrieve the names and photos of the top five fundraisers for a Campaign; the Client could then display that information on a leaderboard on its own website. If you are fundraising for a Client, your name, picture, amount raised, and goal can be retrieved by the Client through our API. If you create a team fundraising page, then your name, the team goal, and the amount raised by the team can also be retrieved by the Client through our API. If you host an event for a Client, then your name, contact info, and the location of your event can be retrieved by the benefitting Client through our API. If you are a Consumer who donates to a Campaign, the Client who receives your donation may display your information, such as name, photo (as provided by you), and amount to the Client’s own donation appreciation wall or similar acknowledgment (which would be hosted outside of Classy’s Services). The foregoing examples are for illustrative purposes only. The Client with whom you engage has access to other information through our API such as tickets sold and number of attendees.
Service Providers. We may disclose the information we collect from you to vendors, service providers, contractors, or agents who perform functions on our behalf. For example, these providers may help us administer our Sites and Applications, manage and administer Campaigns, process credit card or other payments, de-duplicate data, verify identities for fraud prevention purposes, or provide analytics services by evaluating your use of the Sites. These vendors have agreed to maintain the confidentiality, security, and integrity of your information and may be located wherever the Sites or Services are available. Where required by law, these companies agree to only use such information for the purposes for which they have been engaged by us unless you expressly permit them to use your information for other purposes. We now require vendors to whom we disclose Personal Data (as defined below) and who are not subject to laws based on the European Union General Data Protection Regulation to enter into Data Protection Addendums containing, among other things, the Standard Contractual Clauses, as promulgated by the European Commission in order to provide protection for the Personal Data. If the other party does not comply with its privacy obligations, Classy will take commercially reasonable steps to prevent or stop the use or disclosure of Personal Data. For purposes of this Policy, “Personal Data” means information that (i) is transferred from the EU to the United States, (ii) is recorded in any form, (iii) is about, or relates to, an identified or identifiable consumer, customer, supplier or other individual, and (iv) can be linked to that consumer, customer supplier, or other individual.
Other Non-Affiliated Third Parties. We may disclose the information that we collect about you to non-affiliated third parties (with your consent, if consent is required by law), such as promotional partners and others with whom we have marketing or other relationships. An example would include a co-sponsored webinar in which you sign up to attend. In that case, we would provide your information to the co-sponsor. Those third parties may use your information for marketing purposes, such as to market products and services that they believe would be of interest to you. We also may combine the information that we collect about you with other information that we obtain from third parties. This information may help us to determine what advertisements to direct to you, to place on our website, and where to advertise our Services. As discussed in the advertising section below, you have the ability to opt-out of certain uses of your information. You also have the ability to opt-in to receiving certain information from us and non-affiliated third parties.
Supplemental Service Partners. By purchasing or registering for products or services offered by third parties as a result of your interaction with the Services or use of the Sites, electing to receive communications (such as emails) or electing to participate in surveys, contests, sweepstakes, or other programs offered or sponsored by third parties on the Site, you consent to our providing your personal information to those third parties, and you agree that we are not responsible or liable for any of their actions or omissions. When you provide your information in this manner, it will be apparent that you are providing it to another party. Those other parties may use your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we will have the right to use and disclose all such information submitted by you to such third parties in the same manner in which we have the right to use and disclose all other information submitted by you directly to us.
Strategic Partners. Classy has integration relationships with third-party companies and individuals (“Partners”). These relationships extend the functionality of the Services and the Partner’s application or service (“Integrated Service”) by allowing the Services and the Integrated Service to exchange Consumer data among other things and to establish linked business processes between the two. Consumers or Clients who pay Classy for use of the Services and use an Integrated Service are considered customers of both Classy and the Partner. Classy and the Partner may share Consumer or Client contact, account, financial and billing information, and business data with respect to their integrated business relationship with the Consumer or Client. The sharing of this information allows Classy and the Partner to establish the identity of the shared customer and, in some cases, determine referral fees owed. This sharing may also allow the Partner to provide consolidated billing services to the shared customer and allow for the enhanced functionality of the Integrated Service. Those Partners may use your personal information in accordance with their own privacy policies. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we will have the right to use and disclose all such information submitted by you to such third parties in the same manner in which we have the right to use and disclose all other information submitted by you directly to us.
Affiliate and Referral Partners. Classy has referral relationships with affiliates and third-party companies and individuals (“Referral Partners”) who refer customers to Classy. Classy and a Referral Partner may share certain information with respect to a Consumer or Client that is referred by Classy or a Referral Partner to allow Classy and the Referral Partner to establish the identity of the shared Consumer or Client and determine referral fees owed. We also may share your information for the following reasons:
- Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company. You acknowledge and agree that any successor to or acquirer of Classy will continue to have the right to use your information in accordance with the terms of this Policy.
- In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.
- To Protect Classy and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or violations of our Terms of Service or this Policy.
- Aggregate and Anonymized Information. We may share aggregated or anonymized information about Clients and Consumers with third parties for marketing, advertising, research, or similar purposes. For example, if we display advertisements on behalf of another party, we may share aggregated, demographic information with that other party about the Consumers and/or Clients to whom we displayed the advertisements. In addition, we may publish long-form research reports and blog posts summarizing aggregated data describing behaviors of Clients and Consumers on our Sites, Applications, and Services. We may also publish datasets containing aggregated Client and/or Consumer data to support replication of the published research results.
Third Party Applications. Third party applications, such as Instagram, Facebook, Twitter, Pinterest, or Google buttons, may be available on our Sites. The owners or providers of those third party applications may collect personally identifiable information from you. Their collection of information is bound by their own information collection policies and practices. Your interactions with third party applications on our Sites may be shared with others within your social network. We are not responsible for the collection and use of your information by such third parties. You should review your privacy settings with these third party applications to be sure you are only sharing information you wish to share.
Our Sites include social media features, such as the Facebook “Like” button and widgets such as the “share this button” or interactive mini-programs. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing such feature.
Network Advertisers. Network advertisers are third parties that display advertisements based on your visits to our Sites and other websites you have visited. This enables us and these third parties to target advertisements to you for products and services in which you might be interested. These third party services may use cookies, JavaScript, web beacons (including clear GIFs), and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third party technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third parties with information, including both personally identifiable and non-personally identifiable information, about your usage of our Sites and our Services. For more detailed information on the use of third party technologies and how to opt out of receiving targeted advertisements, please see our cookie policy here. If you would like to manage your consents to the cookies on our sites, click here.
We use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity may also use HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5.
Third Party Links. At times, our Sites and Applications may contain links to other third party websites. Any access to and use of such linked websites is not governed by this Policy, but, is instead governed by the privacy policies of those third party websites, and we are not responsible for the information practices of such third party websites.
HOW SECURE IS INFORMATION ABOUT ME?
We have implemented and maintain appropriate technical and organizational security measures, policies, and procedures designed to reduce the risk of accidental destruction or loss, or unauthorized disclosure or access to such information appropriate to the nature of the information, concerned, including,
- where appropriate, password protection, encryption, tokenization, and secure socket layering to protect our Sites;
- following strict security procedures in the storage and disclosure of your personal information to prevent unauthorized access to it; and
- placing confidentiality requirements on our employees and vendors.
Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time. Please keep this in mind when disclosing any of your personal information via the Internet.
As the security of personal information depends in part on the security of the computer you use to communicate with us and the security you use to protect usernames and passwords, you should take steps to protect against unauthorized access to your password, computer, and web- enabled devices, among other things, by signing off after using a shared computer, inserting a password on your web-enabled device, choosing a password that nobody else knows or can easily guess, keeping your password private, and periodically changing your password. You should never share your login information with others. We are not responsible for any lost, stolen, or compromised passwords, or for any activity on your account via unauthorized password activity.
We endeavor to store your personal information for only as long as is reasonably necessary for the purposes for which it was collected, as explained in this Policy. Where your information is no longer needed, we will dispose of it in a secure manner in accordance with our Data Retention Policy. In some circumstances, we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements.
In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
CAN I ACCESS AND MODIFY MY PERSONAL INFORMATION?
Upon request, Classy will provide you with information about whether we hold, or process on behalf of another party, any of your personal information. To request this information please email us at [email protected].
If your personal information changes, or if you no longer desire our service, you may correct, update, delete/remove, or ask to have it removed from a public forum or testimonial by making the change within your account settings or by contacting us via one of the methods listed in this Policy. We will respond to your request in accordance with applicable law. Please note that copies of information that you have updated, modified, or deleted may continue to reside in our systems for a period of time. Also, you may not be able to remove your personal information from archived web pages that we no longer maintain, such as information related to a Campaign in which you participated, where that information is displayed by our Client or another party to whom the Client provided your information. In the event we are unable to complete your access request, we will let you know that we are unable to do so and why. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
If your information has been shared or disclosed with another party, as described above, or collected on behalf of a Client, then such party has received their own copy of your data. If you have been contacted by one of these parties, or one of our Clients, and wish to correct or request they delete your information, please contact them directly.
WHAT CHOICES DO I HAVE REGARDING MY INFORMATION?
Classy may send you emails from time to time, for example, to ask you about a Campaign in which you participated. When you use our Services, you may have the option of signing up for news and offers from us or other third parties, which may include information about Campaigns, our newsletter, or other items that we (or third parties) believe may be of interest to you. If, at any time, you would like to stop receiving the information that you have requested to receive from us, you may follow the opt-out instructions contained in any such email. Please note that it may take up to 10 business days for us to process opt-out requests.
To opt out of products, programs, Services, or offers from our affiliates and trusted partners, please contact [email protected] or log into your account and update your subscription preferences, where that functionality is made available to you. If you opt out of receiving emails or promotions from us, we still may send you emails about your account or any Services you have requested or received from us, or for other customer services purposes, including sending you receipts. In addition, you may still receive emails sent by our Clients through means other than our system. Further, if you opt out of receiving information related to a particular Campaign, you will still receive Classy communications and communications from other organizations whose Campaigns you have participated in or who have otherwise obtained your email address. As a result, as a Consumer, you may have to unsubscribe from multiple emails before you stop receiving all communications related to Campaigns in which you have participated through our Services.
As a Client, by electing to stop receiving communications from us or through our system you will no longer receive any updates on your account or on Campaigns in which you are participating or have participated, including communications regarding receipts and refunds. We do not recommend that you do this unless you plan to no longer use the Services, have not participated in a Campaign for which you need a receipt, are not currently participating in a Campaign, or are not currently organizing a Campaign and will have no need to receive further communications from us or through our system. If you are a Client, note that you may not be able to unsubscribe from update communications about the Services unless you close your account.
Even after you opt out of all communications, we will retain your information in accordance with this Policy; however, we will no longer use it to contact you, unless required by law or unless you later provide your information to us. However, our Clients who have received your information in accordance with this Policy may still use that information to contact you in accordance with their own privacy policies, but they may not use our system to do so. If you would like to delete your account with us, you may do so by emailing us at [email protected] and specifying which account(s) to delete.
INTERNATIONAL DATA TRANSFER
The Services are hosted in the United States and are governed by United States law. If you are visiting the Sites or using the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and databases are located. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country.
By using the Sites and Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Policy. We will take appropriate steps to cause those transfers of personal information are in accordance with applicable law, are carefully managed to protect your privacy rights and interests and limited to countries which are recognized as providing an adequate level of legal protection or where alternative adequate arrangements are in place to protect your privacy rights.
In certain situations, Classy may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
IF YOU ARE LOCATED IN THE EUROPEAN ECONOMIC AREA (EEA), UNITED KINGDOM OR SWITZERLAND
THIS SECTION ONLY APPLIES TO USERS OF OUR SERVICES THAT ARE LOCATED IN THE EUROPEAN ECONOMIC AREA, UNITED KINGDOM OR SWITZERLAND AT THE TIME OF DATA COLLECTION. WE MAY ASK YOU TO IDENTIFY WHICH COUNTRY YOU ARE LOCATED IN WHEN YOU USE SOME OF OUR PRODUCTS OR SERVICES, OR WE MAY RELY ON YOUR IP ADDRESS TO IDENTIFY YOUR COUNTRY LOCATION.
Classy processes Personal Data as a “processor,” “joint controller,” and as a “controller” under the European Union’s General Data Protection Regulation. A “controller” is an entity that determines the purposes for which and the manner in which any personal information is processed. Any third parties that act as our service providers are “data processors” that handle your personal information in accordance with our instructions. With respect to your personal data that you enter or that is received through our websites that is not directly related to a Customer’s Campaign, Classy is the controller. To the extent that Classy receives personal information from a Consumer through a Customer’s Campaign, Classy and its Customer are joint data controllers. This means that you may choose to exercise your rights, including as described below, with Classy or the relevant Classy Customer. Please do not hesitate to contact us if you are unsure who the relevant Classy Customer is for a given Campaign or would like their contact information at [email protected]. If you are in the EEA, United Kingdom or Switzerland, you have the following rights (where applicable):
- Access: You have the right to request a copy of the information we are processing about you;
- Rectification: You have the right to have incomplete or inaccurate information that we process about you rectified;
- Deletion: You have the right to request that we delete information that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise, or defend legal claims;
- Restriction. You have the right to restrict our processing of your information where you believe such data to be inaccurate; our processing is unlawful; or that we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete it;
- Portability. You have the right to obtain information we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) information which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you;
- Objection. Where the legal basis for processing your information is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests, or if we need to continue to process the data for the establishment, exercise, or defense of a legal claim;
- Withdrawing consent: If you have consented to our processing of your information, you have the right to withdraw your consent at any time, free of charge. This includes where you wish to opt out from marketing messages.
You can make a request to exercise any of these rights in relation to your information by contacting us via the methods listed below under Contact Us. For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
You also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. A list of local data protection authorities in European countries is available here.
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any other party), we will make clear to you at the relevant time what those legitimate interests are.
CHILDREN UNDER 13 (OR 16 IN THE EU)
Our Sites are for general audiences, and we do not knowingly market to, or solicit information, accept service or collect information from or about children or sell products to children under the age of 13 (or 16 in the EU). If you are under the age of 13 (or 16 in the EU), you must ask your parent or guardian to use our Sites directly, on your behalf. Furthermore, we may restrict entries to any contests, sweepstakes, or promotions to those who are at least 18 years of age. If we become aware that any person submitting information to the Sites is under the age of 13 (or 16 in the EU), we will attempt to delete the account and any related information as soon as possible. By using the Sites, you hereby represent that you are at least 13 years old (or 16 in the EU).
TERMS OF SERVICE
Your use our Sites or Services, as well as any dispute over privacy, are subject to this Policy and our Terms of Service, https://www.classy.org/terms/, including applicable limitations on damages and the resolution of disputes.
SPECIAL INFORMATION FOR CALIFORNIA RESIDENTS
California Consumer Privacy Act Rights. Under the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act (“CPRA”) and collectively referred to as, “CCPA”) California residents have certain rights regarding their personally identifiable information. If you would like to exercise these rights, please contact us using the email address, toll free phone number, or mailing address listed within the Contact Us section below. For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information. It may take us some time to respond to your request, but we will do so within the requirements of the CCPA. This Policy provides you disclosure regarding the personal information we collect from you and the purposes for doing so. This section of the Policy supplements our other privacy policies and notices. In the event of a conflict between any other policy, statement, or notice and this portion of our Policy, this portion of our Policy will prevail as to California consumers and their rights under California privacy law.
As used in this Special Information for California Residents section of the Policy, the term “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal information does not include information that is publicly available, de-identified, or aggregated.
Please see WHAT INFORMATION DO WE COLLECT ABOUT YOU AND WHY? for the categories of personal information we may collect.
- We do not “sell” your personal information as provided under the CCPA. However, we may “share” your personal information under the definition provided in the CPRA based on processing your data for targeted advertising as further described in our cookie policy here.
- Right to request disclosure as to personal information Classy has collected about you:
- Upon a verifiable request, made through one of the methods provided within the Contact Us section below, we will disclose to you the items listed below, one or more of which may be provided by reference to this Policy:
- The categories of personal information it has collected about the you.
- The categories of sources from which the personal information was collected.
- The business purpose behind collecting the personal information.
- The categories of third parties with whom Classy has shared the information.
- The specific pieces of personal information Classy has collected about you.
- Right to request deletion: upon a verifiable request, made through one of the methods provided within the Contact Us section below, we will delete personal information we have regarding you and direct our vendors to delete your personal information from their records, to the extent provided by the CCPA.
- Right to be free from discrimination: Classy will not discriminate against you for exercising any of your rights under the CCPA. Please keep in mind that under certain circumstances, we may charge you a different price or rate, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to you by your personal information.
How Long We Keep Your Personal Information
We keep the categories of personal information described above for as long as is necessary for the purposes described in this section or as otherwise authorized or permitted by law. This generally means holding the information for as long as one of the following apply:
- The personal information is reasonably necessary to manage our operations, to manage your relationship with us, or to satisfy another purpose for which we collected the information;
- The personal information is reasonably necessary to carry out a disclosed purpose that is reasonably compatible with the context in which the personal information was collected;
- The personal information is reasonably required to protect or defend our rights or property; or
- We are otherwise required or permitted to keep your information by applicable laws or regulations.
Where information is used for more than one purpose, we will retain it until the purpose with the latest period expires.
SPECIAL INFORMATION FOR VIRGINIA RESIDENTS
This section of our Policy (“Virginia Notice”) is provided pursuant to the Virginia Consumer Data Protection Act (“VCDPA”) and describes how we process Personal Data of Virginia consumers. In the event of a conflict between any other section of this Policy, other policy, statement, or notice and this Virginia Notice, this Virginia Notice will prevail as to Virginia consumers and their rights under Virginia privacy law.
As used in this Virginia Notice, the term “Personal Data” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Data does not include information that is publicly available, de-identified, or aggregated.
A. Collection of Personal Data
When you use our Services, we may collect your name, email address, login details, phone number, zip code, country, and payment card information. We may also passively collect certain data when you interact with the Services such as your IP address and the type of Internet browser or mobile device.
We may process your Personal Data for targeted advertising. To opt out, please click here.
For more information on the categories of Personal Data that we collect and the purpose for processing such Personal Data, please visit the “WHAT INFORMATION DO WE COLLECT ABOUT YOU AND WHY?” section of this Policy.
B. Disclosure of Personal Data
We may disclose certain Personal Data described above among our affiliates and subsidiaries and with our agents, consultants and vendors. We may also disclose Personal Data with certain third parties such as social networking services that partner with us.
For more information on the categories of third parties that we disclose Personal Data, please visit the “WHAT INFORMATION DO WE COLLECT ABOUT YOU AND WHY?” section of this Policy.
C. Rights Under the VCDPA
If you are a Virginia resident, you have the following rights: to request access to certain Personal Data, correction of inaccuracies in Personal Data, and deletion of Personal Data, subject to certain exceptions. You will not be discriminated against because you exercised any of your rights under the VCDPA.
You also have the right to opt-out of Classy using your information for targeted advertising. To opt out of the use of your information for these purposes, please click here.
We may be unable to process your privacy rights request related to your Personal Data. If you are a resident of Virginia whose privacy rights request has previously been denied by us and you believe we denied it in error, you may appeal for reconsideration of your request by contacting us through one of the methods provided within the Contact Us section below.
In order to protect your privacy and security, we will authenticate your identity prior to responding to your request, by asking for information such as your name, email, and/or information already maintained by Classy about you or additional proof where necessary.
CHANGES TO THIS POLICY
We may change this Policy from time to time, so be sure to check back periodically. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to notify you in advance of such change, by highlighting the change on the Sites or by sending an email to you at the email address that you have registered with us. Your continued use of the Services after any changes or revisions to this Policy will indicate your agreement with the terms of the revised Policy.
CONTACT US
Classy regularly reviews its practices regarding personally identifiable information and this Policy. If you have any questions, comments or concerns, please contact us at:
Attn: Classy Privacy
Classy, Inc.
PO BOX 121270
SAN DIEGO, CA 92112
Phone: (619) 961-1892
Email: [email protected]