Denver Utilities Online

Denver Utilities Online is your one stop shop to manage your account for Solid Waste services.

  • Pay online
  • Manage your carts: request cart size changes and repairs
  • Sign up for paperless billing and autopay
  • Submit billing questions online.
  • Make service requests and see your request history

Access your Denver Utilities Online Account

 

Access Your Account

Step 1.Set up your account

Required information:

  • Parcel ID
  • Account number
  • An email address

Parcel ID and account number are provided in a letter and in your invoice. 

Step 2.Sign Up Now

  • If this is your first visit, click the Sign Up Now link. Enter your email address to receive a verification code.
  • After verifying your email, click Continue to enter your name and select a password, then click Create.

Step 3.Log In

  • Enter your email address and password to sign in.
  • When creating an account, add your mailing address, parcel ID and account number.

Account Information

You must have your parcel ID and account number to create an account or log in to Denver Utilities Online. Look for this information on your invoice.

You must create an account to sign up for paperless billing or pay online. You will also be able to submit cart size requests, report missed collections and view your past requests.


 

Contact Us

Please submit billing questions through your Denver Utilities Online account or by emailing [email protected]. Sign up for service notifications on the Denver Trash and Recycling App. Solid Waste is unable to accept payments by phone.

 

Expanded Services

Denver expanded solid waste services in 2023 with a new fee based on trash cart size. Weekly recycling and invoicing are here and compost service is rolling out citywide in phases. Rebates are available based on income and household size.  

Instant Rebates Available

If you need help paying your bill, financial assistance is available! Denver is one of only a few cities in the United States to provide a discount on waste services for low-income households. Residents are eligible for 50-100% off their bill based on household income and the number of people in the home.  Visit the instant rebate webpage to sign up.

 

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