E-Verify works by comparing the information employees provide for Form I-9, Employment Eligibility Verification, against records available to DHS and SSA. 

E-Verify Case

Generally, if the information matches, the employee’s case receives an Employment Authorized result in E-Verify. If the information does not match, the case will receive a Tentative Nonconfirmation (Mismatch) result and the employer must give the employee an opportunity to take action to resolve the mismatch.

myUpload is a feature from myE-Verify that allows you to electronically upload images of your documentation to help resolve your E-Verify or Self Check DHS Tentative Nonconfirmation (Mismatch). 

It is important that you know your rights and responsibilities when you are hired by an E-Verify employer. E-Verify employers must follow E-Verify rules and responsibilities and protect the privacy of their employees. If you believe an employer is not following the E-Verify rules listed in the Employee Rights overview below or has discriminated against you, we encourage you to report it.

Your employer may inform you that your E-Verify case received a U.S. Department of Homeland Security (DHS) and/or Social Security Administration (SSA) Tentative Nonconfirmation (mismatch) case result. 

A DHS and/or SSA mismatch means that the information your employer entered in E-Verify from your Form I-9, Employment Eligibility Verification, did not match records available to DHS and/or SSA. A DHS and/or SSA mismatch case result does not necessarily mean that you are not authorized to work in the United States.

E-Verify may issue a U.S. Department of Homeland Security (DHS) and/or Social Security Administration (SSA) Tentative Nonconfirmation (Mismatch) case result for a variety of reasons. For a list of possible reasons why your case received a mismatch case result, see Why did my E-Verify case receive a mismatch case result?

When you complete Section 1 of Form I-9 with your employer after you are hired, you have the option to provide your email address. If you provide your email address, E-Verify will only use it to send an email notification if additional action is required for your E-Verify case.

A DHS or SSA Tentative Nonconfirmation (mismatch) results when the information entered in E-Verify does not match DHS records or data available to SSA. A mismatch does not necessarily mean that the employee is not authorized to work in the United States.

More than 80% of employees present a driver’s license or state-issued identification (ID) card as proof of identity for Form I-9, Employment Eligibility Verification. Employers enter information from their new hires’ Form I-9 into E-Verify and create a case. E-Verify compares that information against records available to the U.S. Department of Homeland Security.

If photo matching is triggered, employers must confirm that the photo displayed in E-Verify is identical to the photo on the document the employee presented for Section 2 of their Form I-9.

Photo matching is triggered automatically if an employee presented: