Inc.

HOW TO AVOID THE CHARGEBACK HANGOVER

Reversed sales are a big, and growing, cost for any business that accepts credit cards
EASING THE PAIN Chargebacks that result from credit card customers trying to avoid paying for what they’ve purchased are known as “friendly fraud.”

LISA BATRA’S THREE-YEAR-OLD business is a closet saver for parents, allowing them to buy and sell their children’s outgrown designer duds online. But when she started My Kid’s Threads, based in Newtown, Pennsylvania, Batra didn’t realize that setting up an online company

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