This Multi-Millionaire Founder Drove an Uber to Learn About Customer Service
The details matter.
by Ashlea Halpern
Mar 01, 2017
1 minute
![](https://article-imgs.scribdassets.com/1mtp2snc3k5rjbbm/images/fileS5XG3XFA.jpg)
Last year, Paul English signed up to be an Uber driver. As a multimillionaire, he didn’t need the money, obviously. He wanted to understand what it’s like to be rated.
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