Dealing with the 'Schmuck' in Your Office
No one wants to experience disruptive behaviour at work, and the vast majority of people don’t want to cause it. So why is it so pervasive?
I think it’s ubiquitous because conflict comes in a million shapes and sizes, and whenever you put two or more people together, you have an opportunity for conflict. Each of us moves through the world differently and behaves in whatever ways are most comfortable. Sometimes, we just don’t mix well, and this gets particularly accentuated under stress.
Talk a bit about the difference between personality traits and personality disorders.
A personality disorder is a series of traits and symptoms that interfere with an individual’s social or occupational functioning. We don’t actually see many severe personality disorders in the workplace, because in general, the disorders interfere too much with the individual’s overall performance. Personality traits are what we see all the time, and these are all the things that make
