NZBusiness+Management

CONTROLLING WORKPLACE EMOTIONS

In what has been a difficult year, employers are seeing worker emotions bubble over – manifesting in aggressive behaviour and allegations of bullying, unnecessary anger and outbursts.

If you look at most company policies under serious misconduct, aggressive or verbally abusive conduct will be listed there as a potentially disciplinary offence. Worksafe tells us that “bullying” is a hazard in the workplace, so employers must do something when this happens.

But in the current environment should an employer be quick to

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