Dialling customer support can be a tiresome chore where one has to stoically bear wading through a maze of number keys, beeps and automated messages before the job gets done, if you are lucky. One never expects to enter a digital rabbit hole where you lose your way and your money. But this is one of the means through which literally tens of thousands of Indians are being duped across the country. At the National Cyber Crime Reporting Portal’s ‘1930’ helpline, there were 700,000 complaints just in April 2023. That’s 23,000 crimes a day. And victims can be found as far out as the Andaman and Nicobar
