Graphic Design Business: Step-by-Step Startup Guide
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About this ebook
Whether you want to start a part-time graphic design business, a full-time operation or build a substantial company with a full staff of graphic designers, everything you need to get started is at your fingertips. Learn the basic requirements, startup costs, day-to-day operations and even what to do when things don't go as planned. Industry experts and successful graphic designers share what they've learned and give you the motivation and priceless tips and tricks to help you reach success. Learn how to:
Discover your market and their needs
Choose a business environment that works for you
Create a business brand that gets noticed
Write a marketing plan that captures clients and creates referrals
Develop profitable client relationships
Set your fees
Boost profits by expanding your specialty or your business
Combine your creativity with Entrepreneur's expert advice-and design your own successful graphic design business today!
The First Three Years
In addition to industry specific information, you’ll also tap into Entrepreneur’s more than 30 years of small business expertise via the 2nd section of the guide - Start Your Own Business. SYOB offers critical startup essentials and a current, comprehensive view of what it takes to survive the crucial first three years, giving your exactly what you need to survive and succeed. Plus, you’ll get advice and insight from experts and practicing entrepreneurs, all offering common-sense approaches and solutions to a wide range of challenges.
Pin point your target market
Uncover creative financing for startup and growth
Use online resources to streamline your business plan
Learn the secrets of successful marketing
Discover digital and social media tools and how to use them
Take advantage of hundreds of resources
Receive vital forms, worksheets and checklists
From startup to retirement, millions of entrepreneurs and small business owners have trusted Entrepreneur to point them in the right direction. We’ll teach you the secrets of the winners, and give you exactly what you need to lay the groundwork for success.
BONUS: Entrepreneur’s Startup Resource Kit!
Every small business is unique. Therefore, it’s essential to have tools that are customizable depending on your business’s needs. That’s why with Entrepreneur is also offering you access to our Startup Resource Kit. Get instant access to thousands of business letters, sales letters, sample documents and more all at your fingertips!
You’ll find the following:
The Small Business Legal Toolkit
When your business dreams go from idea to reality, you’re suddenly faced with laws and regulations governing nearly every move you make. Learn how to stay in compliance and protect your business from legal action. In this essential toolkit, you’ll get answers to the how do I get started?” questions every business owner faces along with a thorough understanding of the legal and tax requirements of your business.
Sample Business Letters
1000+ customizable business letters covering each type of written business communication you’re likely
to encounter as you communicate with customers, suppliers, employees, and others. Plus a complete guide to business communication that covers every question you may have about developing your own business communication style.
Sample Sales Letters
The experts at Entrepreneur have compliled more than 1000 of the most effective sales letters covering introductions, prospecting, setting up appointments, cover letters, proposal letters, the all-important follow-up letter and letters covering all aspects of sales operations to help you make the
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Graphic Design Business - Entrepreneur magazine
Every small business is unique. Therefore, it’s essential to have tools that are customizable depending on your business’s needs. That’s why Entrepreneur is offering you access to our Startup Resource Kit. Get instant access to thousands of business letters, sales letters, sample documents and more – all at your fingertips!
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The Small Business Legal Toolkit
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Sample Business Letters
1000+ customizable business letters covering each type of written business communication you’re likely to encounter as you communicate with customers, suppliers, employees, and others. Plus a complete guide to business communication that covers every question you may have about developing your own business communication style.
Sample Sales Letters
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001Entrepreneur Press, Publisher
Cover Design: Jane Maramba
Production and Composition: Eliot House Productions
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All rights reserved.
Reproduction or translation of any part of this work beyond that permitted by Section 107 or 108 of the 1976 United States Copyright Act without permission of the copyright owner is unlawful. Requests for permission or further information should be addressed to the Business Products Division, Entrepreneur Media Inc.
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Graphic Design Business: Entrepreneur’s Step by Step Startup Guide
978-1-61308-208-9
Previously published as
Start Your Own Graphic Design Business, ISBN: 978-1-61308-075-7
©2008 by Entrepreneur Media, Inc., All rights reserved.
Start Your Own Business, 5th Edition, ISBN: 978-1-61308-010-8
©2009 Entrepreneur Media, Inc., All rights reserved
Printed in the United States of America
16 15 14 13 12 10 9 8 7 6 5 4 3 2 1
Table of Contents
Preface
Chapter 1 - The Right Stuff
What Is Graphic Design?
Employment Outlook
The Nature of the Work
Working Conditions
Training and Other Qualifications
Other Skills
Employment Opportunities
Future Job Outlook
Earnings
Related Occupations
Chapter 2 - Freelancing Graphic Designers Running the Business
Freelance Graphic Designers
Freelance Graphic Designer Work
Desktop Publishing
Specialization versus Generalization
The Pleasure of the Work
Running the Freelance Business
Where to Start
The Market
Chapter 3 - Designing Your Graphic Arts Business
The Business Plan Format
Choosing Your Business Forms
Government Help and Forms
The Final Decision
Learning from Other Graphic Designers
Chapter 4 - Getting Set Up
Designing Your Business Name
Your Work Space
Your Equipment
Communications
Licenses for Your Office
Chapter 5 - Legal Issues
Understanding Copyright
What Copyright Protects
Understanding Visual Arts Works
Seeking Competent Legal Advice
Chapter 6 - Launching Your Freelance Graphic Design Business
So You’re a Graphic Designer?
Getting the Word Out
Finding Your First Customers
Chapter 7 - Marketing Yourself
Developing Your Marketing Plan
Pressing the Flesh
Half the Work Is Finding the Work
Internet Marketing
Who Needs You Now?
Always Marketing
Chapter 8 - Rules You Cannot Break
Dealing with Clients
Insurance
Tax Liabilities
Workers’ Compensation
Chapter 9 - Expanding Your Freelance Graphic Design Business
Other Profitable Sidelines
Improving Your Designs
Expand Your Design Business with E-Mail
Chapter 10 - Printing and Reprography Service
Creating Products
Wholesale Printing
Marketing the Business
Chapter 11 - The Secrets of Designing Success
Setting Your Fees
Planning and Handling Downtime
Managing the Marketing
Keep Planning Your Business
Not as Lonely as You Think
Success and Design On, or Stop
Appendix A - Sample Contracts and Agreements
Appendix B - Graphic Designer Resources
Glossary
Index
Preface
Graphic designer. It kind of sounds like someone in charge, right? From the initial idea, the designer starts the work and poof, magically a great new piece has been created. From a scribble on a napkin—all great designs start on coffee-stained napkins, don’t they?—a new logo is born. Within months, that logo starts appearing everywhere—from business cards to billboards. It’s on packages, labels, reports, boxes, brochures, catalogs, and even on those shirts the company’s employees wear.
It’s great to be a graphic designer. It’s challenging and creative work. And it’s everchanging.
It is hard to think of any other creative profession that has undergone more massive changes in recent years than graphic art and design. Writers, for example, have abandoned their typewriters for word processors, but many successful writers and authors use word processing software that is a decade old. They do not need the most recent updates in either hardware or software. With what others would consider an outdated or legacy computer, the writer churns out manuscript after manuscript.
Using outdated equipment is not an option for graphic artists and designers. They may still use traditional methods to create some art. For example, they might draw an illustration with black ink and a pen, the same method used for decades. But just about everything else has changed in the last 30 years.
Graphic designers now use computers to produce their work, but not just any old computer. Because of their need for extensive computer graphics, today’s designers often need and use the latest, most advanced technology to produce their work. Animation, for example, once drawn one picture frame at a time by an artist, is now totally automated. Today’s animation is created on computer screens. Those computers that produce animation sequences are not like the machines that only need to drive word processing software. The software has tremendous capability, but it also requires more from the hardware: extra memory, substantial disk space, and faster processors.
The graphic artists and designers that use these kinds of powerful computers and software to create their work must become experts on their machines. They must master and develop a high level of expertise with their software. Those that do are quick to find work, either as an employee or a freelance graphic artist. Their services are worth money—and plenty of companies, organizations, associations, and businesses are willing to pay for it.
Yes, the world of a graphic designer has changed, and shows no signs of slowing down. It’s an exciting—and profitable time—to be a graphic artist or designer. A skilled graphic designer with sound credentials and strong interpersonal skills can easily earn $40,000 to $60,000 per year or more as an employee or an independent contractor. If that same graphic designer understands the basics of starting and running a business, he or she will find the opportunities presented by owning a graphic design agency virtually limitless.
Employment and Jobs
A recent trade industry report found that U.S. design salaries are up, and demand remains steady. Because of the varied names and descriptions of design jobs, it is difficult to make exact comparisons.
According to the AIGA (American Institute of Graphic Arts)/Aquent 2007 survey, margins are tighter and clients are contracting for work against smaller budgets.
However, the overall trend is still positive, with signs that American businesses are recognizing the value of innovative design in promoting themselves internationally. In 2007, the design salaries survey reported an upward trend in graphic designers’ earnings. For 2006, salaries were slightly down, but the trend is still looking good from a workload point of view. As expected, art directors and senior designers earn considerably more than junior designers,
the AIGA website reported. Freelance or self-employed designers tended to earn the equivalent of a senior designer’s salary.
From a regional point of view, substantial wage differences remain. For example, graphic designers in New York City, San Francisco, Los Angeles, and Atlanta were near the top of the salary pile. Designers working in Denver, Dallas, and Philadelphia earned at the lower end of the income ladder.
The opportunities for freelance graphic artists and designers are growing at a rapid rate. Graphic designers work on a wide array of projects and media. With the never-ending development of new electronic media and electronic communication, graphic designers capable of producing digital images will certainly remain in demand.
Whether you want to start a part-time graphic design business, or a one-person full-time operation, or build a substantial company with a full stable of graphic designers and trainees to work with you, this book is for you. Regardless of the type of graphic design business you want to start, I recommend that you read every chapter in this book. Most of the information applies to all sizes and types of graphic design operations, and the information is interrelated.
I’ll start with an overview of the industry, looking at the market, who is using graphic designers and why, and what services graphic designers are offering. Then I’ll go through the step-by-step process of setting up and running your new venture. You’ll learn about basic requirements and startup costs, day-to-day operations, and what to do when things don’t go according to plan. You’ll gain a solid understanding of the sales and marketing process, as well as how to track and manage the financial side of your business. Throughout the book, you’ll hear from industry experts as well as graphic designers who are eager to share what they’ve learned.
What this book won’t do is teach you how to be a graphic designer. There are hundreds of organizations and schools that provide courses or study programs on graphic design, desktop publishing, and other related topics. Seek out the best of those courses to build your own professional knowledge base and credentials. This book focuses on the business side of graphic design, giving you the fundamental information you need to start and build the company you want to own.
You also need to know from the start that most graphic designers do not find the business side of their operations as enjoyable as they do working with clients. You’ll probably feel the same way, and that’s fine. But you must give the business functions (administration, marketing, financial management, etc.) the attention they need, or you won’t have a business for long.
However, don’t think business
is necessarily synonymous with drudgery. Business should be fun as well as profitable, so I’ve designed this book to be logical, informative, and entertaining. Take the time to sit back and relax now, because once your graphic design business is up and running, you’re going to be a very busy person.
1
The Right Stuff
Graphic designers, or graphic artists, create, produce, or generate graphics and designs to meet the specific commercial or promotional needs of their employers or clients. They develop and make the designs for packaging, displays, or logos.
The definition of graphic designer has blurred in recent years. Today, graphic designers work in multimedia, graphic design, visual communication, advertising, animation, web development, and so on. They often create, maintain, and expand websites as another aspect of the business.
Graphic designers use a variety of mediums to achieve a variety of artistic or decorative effects. As artists, today’s designer may use traditional methods, such as ink, paint, or charcoal on paper, to create a design. However, the majority use computers to create their designs.
Several decades ago, the graphic designer’s portfolio was usually a large black book or oversized binder. The graphic designers carried samples of their best printed pieces to show prospective clients or employers their previous work. Over the last 20 years, however, the portfolios of most graphic designers have become digitized. Their portfolios are now accessed via a website on the internet, a CD, or a DVD.
What Is Graphic Design?
Graphic design is visual problem solving. Using text and graphical elements, a specific message is conveyed. The goal of a graphic designer is to create designs and work that is pleasing to the eye. In addition, the finished piece should get the attention of its viewer.
But what you create can’t just look cool. Your designs have to work as well. For example, consider a restaurant menu. If poorly arranged, customers cannot find appetizers, and the restaurant’s sales of these items will diminish. If the beverage section cannot not be located or the prices are unreadable, patrons are not likely to order them. But a great design can entice the restaurant customer to order. As you can see from this simple example, a good design can increase orders and sales (and profits), or it can hamper sales and diminish the likelihood of profitability.
Graphic design is the art and process of combining text and graphics. The goal is to communicate an effective and efficient message with the design of text, logos, graphics, newsletters, brochures, posters, photos, images, signs, or any other kind of visual communication.
Employment Outlook
Among the five design occupations the Bureau of Labor Statistics (BLS) describes in the Occupational Outlook Handbook 2006–07, graphic designers are expected to have the most new jobs through 2014. However, job seekers should anticipate keen competition for available positions. The BLS believes the competition will be intense because the work is attractive to many people. Graphic designers with website design and animation experience will have the best opportunities,
the BLS says.
Other Names of Graphic Designers
Graphic designer is just one name used to describe the person that creates graphic designs. Other terms include:
• Brand identity developer
• Content developer
• Desktop publisher
• Graphic artist
• Illustrator
• Interface designer
• Layout artist
• Logo designer
• Multimedia developer
• Visual image developer
• Web designer
In addition to these hands-on positions, there are also graphic designers who become managers and supervise the production of the design work. These graphic art managers, who are experienced graphic designers, serve in management roles. Some of their titles are:
• Creative director
• Art director
• Art production manager
Fun Fact
002The late Phil Hartman, who became famous for his TV and movie comedy, worked as a graphic designer. He created the logo for Crosby, Stills, Nash, and Young.
The BLS reports that a bachelor’s degree is required for most entry-level positions. The job applicant will need some sort of certificate or degree to land a job as a graphic designer in specialized areas such as multimedia or graphic design. However, an associate degree may be sufficient for technical positions. Other sources indicate that an advanced degree is not always necessary for employment. Experience and an extensive portfolio can often open the doors to employment, as either a regular employee or a freelancer.
The Nature of the Work
Graphic designers (or graphic artists) plan, prepare, and create visual solutions to a wide range of communications issues. Designers decide the most effective way of delivering a message in various media. They work in print, electronic, and film media, using a variety of methods, such as color, type, illustration, photography, animation, and various print and layout techniques.
Bright Idea
003Graphic designers also create signage systems, called environmental graphics. These systems are used for both business and government.
Graphic designers develop the final layout and production design of magazines, newspapers, journals, corporate reports, and other documents and publications. They produce all types of communications. They also create promotional displays, packaging, and marketing brochures for products and services, design distinctive logos for products and businesses, and develop signs.
There are an increasing number of graphic designers that work with developing material for the internet. Web pages, interactive media, and multimedia projects are now routine work for graphic designers. Rather than rely on a computer programmer to design the layout or look and feel of a website, a graphic artist creates the site.
Graphic designers also may produce the openings, including the credits that appear before and after audio-visual television shows, films, and movies.
Graphic artists develop new graphic designs by determining the needs of the client, the message the design should portray, and its desired appeal to customers or users. They consider various factors in planning and executing designs for the intended audience, and gather relevant information by conducting and attending meetings with clients and creative directors. Graphic artists also routinely conduct their own research to help create the final designs.
As part of their work, graphic designers routinely prepare sketches or layouts—by hand or with the aid of a computer—to illustrate their vision for the final design. Graphic artists select colors, sound, artwork, photography, animation, style of type, and other visual elements for their conceptual designs.
Designers also select the size and arrangement of the different elements on the page, product, film, or computer screen. They create graphs and charts from data for use in a wide variety of publications. Graphic designers consult with copywriters about the text that accompanies the visual part of the design.
When their design is complete, graphic artists submit it to their clients or art directors for final approval. For some graphic artists, their work is completed at this point. Others may work with commercial printers by selecting the type of paper and ink and reviewing the proofs for errors before final publication.
Computerization and Automation
Today’s graphic artists do everything that yesterday’s paste-up artists (and others—such as typesetters and camera workers) did. There is much more to current graphic arts jobs than ever before. It is much more technical and far less mechanical.
Graphic artists use a wide variety of graphics and layout computer software. The days of using mechanical paste-up, or actually assembling type and illustration images onto boards with glue or wax to produce finished pages for graphic projects, are gone.
Today’s graphic artists work on computers to set type. They are highly trained and proficient in typography. Typesetters that sent finished type to paste-up artists are gone. So are the paste-up artists. This work has been automated by computerization.
The graphic artists of today also manipulate photographic and other digital images as part of their regular work. In the past, other technicians or artistic specialists working with large cameras did that image work. Now the graphic artists must make sure images print properly, look nice, and are appealing to the eye. Yesterday’s paste-up artists did little of this.
The computer programs that graphic artists use to create web pages or other interactive media designs are expanding and offer new features and capabilities. For example, computer-created animation is standard today. Gone are the days when artists would draw each film frame on a clear piece of plastic, commonly called a cell. Today’s computer software programs allow ease and flexibility in exploring a greater number of design alternatives. Combined with far less expensive computer hardware, the graphic artist’s computer tools reduce both design costs and the time it takes to deliver a product or message to market.
Fun Fact
004Although it was called paste-up, graphic artists did not actually use paste, which was found to be unacceptable and unworkable. They actually used wax to place and slide type and graphic elements on the boards.
Other Considerations
Graphic artists sometimes supervise assistants that help work on parts of a project. Graphic artists who run their own businesses also may devote a considerable amount of their work time in developing new business contacts, evaluating equipment and space needs, and performing general and routine administrative duties. The need for up-to-date computers (both hardware and software) is an ongoing consideration for graphic artists.
Working Conditions
According to the Bureau of Labor Statistics, working conditions and the places of employment for graphic artists vary: Graphic designers employed by large advertising, publishing, or design firms generally work regular hours in well-lighted and comfortable settings. Designers in smaller design consulting firms or those who freelance generally work on a contract, or job, basis. They frequently adjust their workday to suit their clients’ schedules and deadlines. Consultants and self-employed designers tend to work longer hours and in smaller, more congested environments.
Graphic artists transact business in their own offices or studios or in clients’ offices. Those who are paid by the assignment often find themselves under pressure to please clients and to find new ones in order to maintain a steady income.
All designers—no matter how they are compensated or where they work—face frustration when their designs are rejected. Sometimes, their work is not as creative as they wish and becomes more routine as they work on larger projects.
Graphic designers may work under pressure to get work done. This could mean working evenings or weekends to meet production schedules. This is especially true in the printing and publishing industries where deadlines are routinely shorter and more frequent.
Training and Other Qualifications
The Bureau of Labor Statistics says a bachelor’s degree is required for most entry-level and advanced graphic design positions, although it adds that some entry-level technical positions may only require an associate degree. In addition to training in graphic design, job applicants must possess creativity and communication and problem-solving skills. Graphic designers also need to be familiar and proficient with the latest computer graphics and design software. A good portfolio—a representative collection of examples of a graphic artist’s best work—often is the deciding factor in getting a job.
The Bureau of Labor Statistics described the formal education options:
Bachelor’s of fine arts degree programs in graphic design are offered at many colleges, universities, and private design schools. The curriculum includes studio art, principles of design, computerized design, commercial graphics production, printing techniques, and website design. In addition to design courses, a liberal arts education or a program that includes courses in art history, writing, psychology, sociology, foreign languages and cultural studies, marketing, and business are useful in helping designers work effectively with the content of their work. Graphic designers must effectively communicate complex subjects to a variety of audiences. Increasingly, clients rely on graphic designers to develop the content and the context of the message in addition to performing technical layout work.
Some graphic artists seek and find employment without any formal education. Many have on-the-job experience, often gained without any previous particular desire to enter the profession. Some were hired for other jobs, and because of an employer’s need, are assigned graphic design work tasks. This is quite common in the industry. For example, a person might be employed as an administrative assistant, but work assignments may shift from clerical support to typical desktop publishing work. After learning software and gaining meaningful work experience, the person then seeks employment requiring graphic design skills.
Art and design education is always desirable. This educational foundation can help throughout a graphic designer’s career.
The Bureau of Labor Statistics says,
Associate degrees and certificates in graphic design also are available from two- and three-year professional schools. These programs usually focus on the technical aspects of graphic design and include very few liberal arts courses. Graduates of two-year programs normally qualify as assistants to graphic designers or for positions requiring technical skills only. Individuals who wish to pursue a career in graphic design—and who already possess a bachelor’s degree in another field—can complete a two-year or three-year program in graphic design to learn the technical requirements.
The National Association of Schools of Art and Design accredits about 250 postsecondary institutions with programs in art and design. Most of these schools award a degree in graphic design. Many schools do not allow formal entry into a bachelor’s degree program until a student has successfully finished a year of basic art and design courses. Applicants may be required to submit sketches and other examples of their artistic ability.
Employers expect graphic designers and graphic artist to be familiar and proficient with computer graphics and design software. Graphic designers must continually keep up to date with the latest development of updated software, usually either on their own or through software training programs.
Other Skills
Graphic designers must be creative. They need to be able to communicate their ideas in writing, visually, and verbally. And because consumer tastes change quickly, graphic artists and designers must be well-read, open to new ideas and influences, and quick to react to changing trends.
Problem-solving skills, paying attention to details, and the ability to work independently and under pressure also are important traits for the graphic artist. Graphic artists and designers need self-discipline to start projects on their own, to budget their time, and to meet deadlines and production schedules. Good business sense and sales ability also are important, especially for those who freelance or run their own graphic designer business.
In the beginning of their careers, graphic designers usually receive on-the-job training. It is here where most graphic designers develop a specialization. They need about one to three years of training and experience before they can advance to higher-level positions. Their new skills developed with a specialized area of graphic design often determine their career paths.
Experienced graphic designers in large design firms may advance to chief designer, art or creative director, or other supervisory positions. Some graphic artists or designers leave the occupation to become teachers in design schools or in colleges and universities. It is common for many faculty members to consult privately or operate small design studios as freelancers to complement their classroom activities. Using their specialized skills, some experienced designers open their own firms. Others choose to specialize in one area of graphic design.
Employment Opportunities
According to the Bureau of Labor Statistics, graphic designers held about 228,000 jobs in 2004. About seven out of ten were wage and salary designers. Most worked in
• specialized design services,
• advertising and related services,
• printing and related support activities, and
• newspaper, periodical, book, and directory companies.
Other graphic designers produce computer graphics for computer systems design firms or motion picture production firms. A small number of graphic designers work in engineering services or for management, scientific, and technical consulting firms. The BLS reported that about three out of ten designers were self-employed. Many do freelance work—full time or part time—in addition to holding a salaried job in design or in other occupations.
Future Job Outlook
The BLS says that the employment of graphic designers is expected to grow about as fast as average for all occupations through the year 2014, as demand for graphic design continues to increase from advertisers, publishers, and computer design firms. Among the five different design occupations, graphic designers will have the most new jobs. However, graphic designers are expected to face keen competition for available positions. Many talented individuals are attracted to careers as graphic designers. Individuals with a bachelor’s degree and knowledge of computer design software, particularly those with website design and animation experience, will have the best opportunities.
The opportunities for graphic artists and designers should increase because of the rapidly expanding market for web-based information and expansion of the video entertainment market, including television, movies, video, and made-for-internet outlets. Graphic designers with website design and animation experience will especially be needed as demand for design projects increases for interactive media—websites, video games, cellular telephones, personal digital assistants (PDAs), and other technology. Demand for graphic designers also will increase as advertising firms create print and web marketing and promotional materials for a growing number of products and services.
There has been a trend to outsource some design work. Based on information from the BLS, in recent years, some computer, printing, and publishing firms have outsourced basic layout and design work to design firms overseas. This trend is expected to continue. It could have a negative impact on employment growth for lower level, technical graphic design workers.
The good news is that most higher-level graphic design jobs are expected to remain in the U.S. Those high-level jobs will focus on developing in-depth communication strategies, called strategic design, for clients and firms in order for them to gain competitive advantages in the market. The BLS says that strategic design work requires close proximity to the consumer in order to identify and target their needs and interests. It also says that graphic designers with a broad liberal arts education and experience in marketing and business management will be best suited for these positions.
Earnings
According to the BLS, median annual earnings for graphic designers were $38,030 in May 2004. The lowest 10 percent earned less than $23,220. The middle 50 percent earned between $29,360 and $50,840, and the highest 10 percent earned more than $65,940.
Median annual earnings in the industries employing the largest numbers of graphic designers were:
• Architectural, engineering, and related services: $42,740
• Specialized design services: $41,620
• Advertising and related services: $40,010
• Printing and related support activities: $32,830
• Newspaper, periodical, book, and directory publishers: $32,390
The American Institute of Graphic Arts reported 2005 median annual total cash compensation for graphic designers according to level of responsibility. Entry-level designers earned a median salary of $32,000 in 2005, while staff-level graphic designers earned $42,500. Senior designers, who may supervise junior staff or have some decision-making authority that reflects their knowledge of graphic design, earned $56,000. Solo designers, who freelanced or worked under contract to another company, reported median earnings of $60,000. Design directors, the creative heads of design firms or in-house corporate design departments, earned $90,000. Graphic designers with ownership or partnership interests in a firm or who were principals of the firm in some other capacity earned $100,000.
Related Occupations
The term graphic designer has become a generalized description of people who work with computers to create art or design. There are many other associated jobs or occupations closely associated with graphic designers that use graphic art computerization skills to create their work. They include
• artists and related workers,
• commercial and industrial designers,
• fashion designers,
• floral designers,
• interior designers,
• computer software engineers,
• drafters, and
• desktop publishers.
Other occupations involved in the design, layout, and copy of publications include those working in advertising, marketing, promotions, and public relations. Sales managers and marketing managers often work closely with graphic artists and designers. Photographers, writers, editors, printers, and prepress technicians also often work with graphic artists and designers.
2
Freelancing Graphic Designers Running the Business
You doodle, draw, and create. Most likely, you have advanced graphic design skills. You have received accolades for your work. Yet, you want more. You want the independence of being your own boss, of operating your own business, and of making more money. The answer is simple: set up your own graphic design business.
But are you ready to operate your own business? Do you have the skills to operate the business? Have you determined what you will—and won’t—do as a graphic designer? All of these questions are important as you plan your own graphic design business.
Freelance Graphic Designers
Graphic art and design appeals to many people. Perhaps it is the challenge of the work, the intrigue of working with graphics on a computer, or bottled-up artistic creativity. Whatever it is, many people are interested in the profession and a career path as a graphic designer.
There are two basic paths for graphic design work: salaried employment or self-employment. This book is not about teaching how to become a graphic designer, but rather it is about how to operate a graphic design business. As a graphic designer, you will always have something new to learn or another area or media to work. The profession is dynamic and evolving.
For those who choose the path of self-employment, one option you always have is salaried work. Many graphic artists leave freelancing because they are offered full-time or part-time jobs. There is come-and-go within the workforce. People take jobs and then exit when projects are completed, or the work grows stale or uninspiring. There’s nothing wrong with this. It’s part of the graphic arts industry.
This book, however, is not about how to find a job as a graphic artist or designer. It’s about how to start, grow, and thrive with your own graphic design business. If you want a job as a graphic artist, that’s fine and noble work. Prepare a resume and a great portfolio, and start searching the want-ads for an employer.
For those who choose self-employment as a freelance graphic designer, you’ll spend a considerable amount of your time looking for clients and projects. Depending on the type of graphic artwork you do, you may need many clients or just a limited number. You might be working on hundreds of projects a year or just a few.
Freelance Graphic Designer Work
In today’s world, freelance graphic designers work on all kinds of projects. Graphic designers are called upon not only for printed work, such as boxes, reports, brochures, and books) but also all forms of electronic media. This field is forever expanding, especially as new technology is developed and released to consumers. For example, consider cell phone technology. Now downloading to a cell phone is the latest craze. It is the graphic designer who will design the graphics, art, and text messages that consumers see on their tiny cell phone screens. A few years ago, this technology and work for a graphic designer did not exist. Now this area is becoming common work.
This simple example also demonstrates one of the challenges of graphic artists and designers. While they may have a natural flair and eye for good graphic design, they must keep learning the latest technology and the best way to make their designs look good while using it. And they must learn how to create designs within the narrow specifications required by each new technology product.
Freelance graphic designers work in various media for clients. Because the field is so wide and expanding, it is difficult to list every sort of project a freelance graphic designer might be called upon to complete. A simple rule is that if it involves any kind of graphical user interface (GUI), a graphic designer will be involved in the creation and maintenance of the product throughout the project.
Graphic designers use all kinds of tools and products to create their final presentations. Consider a graphic designer working at a daily newspaper. One day, that designer might be asked to create graphical charts to illustrate a news story about government spending and the budget. The next day, the graphic designer might be working on the design and layout of an advertising supplement that will be included in a future edition of the newspaper. Then there are other related projects, such as special advertising rate sheets to be distributed to potential advertisers. The graphic designer might be asked to assist in enhancing digital photographs or work on a special layout of a large feature in the paper. There could be news pages that need to be laid out and then posted to the newspaper’s website. And, of course, there are the never-ending flow of advertisements. Advertisements are how the newspaper makes its money, and many advertisers request help in preparing their advertisements. Depending on the size of the newspaper, the graphic design staff size, and the experience of the graphic designer, some artists may only work on advertisements. After gaining more experience, the graphic designer may be assigned to other work. But as you can see from this general example, the work can vary greatly.
Desktop Publishing
In the mid-1980s, the term desktop publishing was created. Combining both a personal computer and page layout software, computer users were able to create publication-ready documents on a personal computer for either large-scale publishing or smallscale, economical laser printers. The ability to create WYSIWYG (pronounced wizzy-wig, it stands for What You See Is What You Get) page layouts on screen and then print pages at crisp 300 dots per inch (dpi) resolution was revolutionary for both the typesetting industry and the personal computer industry.
There was a problem, however. Untrained computer users often used this early software. The results of their work were often horrendous. They created terrible looking layouts. However, some were able to realize truly professional results.
Fun Fact
005Desktop publishing is attributed to Aldus Corporation founder Paul Brainerd. He needed a marketing catch-phrase to describe the small size and affordability of his products in contrast to the quite expensive commercial phototypesetting equipment.
As desktop publishing evolved, computer users created documents with Adobe PageMaker, Ventura Publisher, or Quark Express. Small jobs requiring a few copies of a publication were printed on a local laser printer. For larger jobs, a computer file was sent to a commercial printer for high-volume printing. As laser printers became more affordable, word processors also became more sophisticated. High-end desktop publishing software had to compete with products like Microsoft Word and WordPerfect.
The term desktop publishing evolved, too. It is now commonly used to describe page layout skills. The skills, hardware, and software are not limited to paper, reports, and books. The same skills and software are now routinely used to create graphics for point-of-sale displays, promotional items, trade show exhibits, retail package designs, and outdoor signs.
The term desktop publishing is muddled and sometimes confusing. Many people claim to know how to desktop publish,
but their skill level may be quite limited. They may only know how to place a graphic in a word processor document. There are also those who possess high-level skills, gained from a college education and years of experience. Desktop publishing skills range from technical skills such as prepress production and computer programming to creative skills such as communication design and graphic image development. The high-level skills are what are in demand by design agencies.
Beware!
Because desktop publishing has become a fuzzy term, be careful in using it in marketing your freelance graphic design business. Many untrained, unskilled people think they can produce great results or be their own desktop publisher. You should present yourself in the marketplace with skill levels beyond those that most people today think of as desktop publishing.
Specialization versus Generalization
As you consider your transition into working as a freelance graphic designer, one of the main considerations is what services you will offer and what you won’t do. As a new business operation, your tendency is likely to say that you’ll do anything. It is always difficult to turn down work, especially when you need it for income.
However, trying to be a graphic designer to everyone doesn’t make sense. Because the field of graphic design encompasses such a wide arena, you are better to specialize in the areas that you know best. Consider these five points as you determine what services you will offer to clients:
1. Never take on work for which you cannot provide thrilled
results. You want your clients to be thrilled with whatever you produce. Producing mediocre work is not a good plan to build your business. You don’t want your clients to say your work or designs are OK.
You want them to be excited about the final product.
2. Pass on work that will take you too long to produce because of lack of experience. For example, you might be asked to produce animation, but have never done any in the past. It may take you 80 hours to do what is a five-hour job.
3. Don’t look for work that will cost you too much to produce. For example, you might find a job that will pay $500, but for you to do the work requires new software and another piece of computer hardware that costs $2,000. It doesn’t make sense to take on this kind of work.
4. Seek work that you can do quickly and economically. Because you have some experience as a graphic designer, seek work in the areas where you know what you are doing.
5. You want projects and work that will make your portfolio look great. Don’t go into any freelance assignment that you can’t use as part of your portfolio when finished.
Smart Tip
007Avoid any image or message that paints you as an I do anything
graphic designer. Rather than offering yourself as generalist, position yourself as a specialist and an expert.
In essence, it only makes sense to specialize in graphic design areas that you know. After your business is established, you can work toward expanding into other areas, if you want to do so. But in the beginning, be the best you can in your areas of expertise. If you are a book designer, seek business only in that area. If you are an expert at advertising layout, find clients that need that kind of work. You are far more likely to find success working as a freelance graphic designer by being a specialist.
The Pleasure of the Work
As a freelance graphic designer, your work should be satisfying and pleasurable. Don’t take on work that is likely to bore you or not push your creativity factor. For example, you might be offered a job to build a printer parts catalog by a water pump manufacturer. For some, this type of work is exciting. Extracting data from a database, adding images, and making them look good on a printed page is challenging and exciting work. For others, trying to make a gasket or valve look good is excruciating and exasperating.
Your work as a graphic designer should provide you pleasure and satisfaction. That’s the reason you got into graphic design in the first place. As a graphic artist, there is always a creative factor. You should do whatever it takes to keep those creative juices flowing. Working on projects that provide little or no satisfaction is just not smart for the active freelance graphic designer.
Mary Cronin, a freelance graphic designer from Ann Arbor, Michigan, lists three reasons why she enjoys being a freelancer. First, the flexibility. If I want to take a walk to clear my head in the middle of the day I can do that without having to punch in or out. If I need to take time off to attend to a family crises, I don’t have to ask permission of anyone. And I can take a vacation whenever I want. I also can wear what I want to work and don’t have to invest in expensive corporate clothes. Second, not having to deal with office/corporate politics or be at the mercy of poor management. Third, developing my own relationships with clients.
Cronin, who maintains a website at www.marycronindesign.com, has been a self-employed graphic designer for 12 years. When she started 12 years ago, I didn’t expect how little some clients value design. Getting people to understand the benefits you can provide is an ongoing education process. I find this mostly with people who are starting a new business. They don’t realize how important a well-designed logo, ad campaign, or website is to getting their business’s message across. It is an investment in their business and it takes time and money to do it correctly and well.
Running the Freelance Business
Operating a business is part of the challenge of being a freelance graphic artist. In addition to being creative and producing work, you must also operate a business. This requires an additional skill set. The good news is that you can learn to do what is necessary to be a successful entrepreneur.
Much of what you will need to do is straightforward, and certainly less creative than producing designs and art. There are legal requirements and responsibilities. You have the added burden of finding work and clients. There are bookkeeping chores as well as purchasing responsibilities.
Where to Start
No matter what business you start, there are some basic steps that you will need to take. They include
• creating the business plan,
• determining what you want from of your business, both financially and professionally,
• choosing the organizational structure,
• determining if there is a market for a graphic design business in your area,
• obtaining financing, if necessary,
• getting the required licenses and permits,
• getting any education you need to learn more about the graphic design business,
• setting up your operation, and
• creating marketing materials to attract clients.
As a businessperson, all of these topics must be explored and decisions reached. In contrast to being an employee, when operating your own freelance graphic design business you must take all these extra steps to establish and build your operation.
When asked what basic advice he would offer someone who wants to start a graphic arts design service, graphic designer Brent Almond of Kensington, Maryland, responds, Get a degree (don’t just be some yahoo who bought software and thinks they know how to design). Beyond that, get lots of experience working with clients, either as a freelancer for other firms or working at a firm. You can always hire someone to do your books, fix your computers, etc., but it’s up to you to make and keep good client relationships.
Almond, who maintains a website at www.designnut.com, offers some additional advice. Keep in touch with other designers. Bounce ideas off of other designers who you trust and whose opinion you value. Have lunch together to swap ideas and vent about clients and other work frustrations. Keep on top of your bills and invoices!
Based close to Washington, DC, Almond says that freelancer graphic designers should, Make it fun! Since you can do whatever you want, keep things fun and interesting by working in different places, at different times of the day. Take special days to treat yourself (movies, day trips, long breaks in the back yard or Starbucks). But also be disciplined and treat this as a real job. Set regular hours, get up and get dressed, and keep the office in a specific place (not scattered all over the place).
Doing What You Love
"Do what you love and love what you do," says graphic designer Peleg Top.
The hardest thing about starting his graphic design business was breaking into a new market. I wanted to do music industry work and had no experience in that arena,
Peleg says. "It took a few years before the work started to come in but it also took a lot of marketing and self-promotion.
But he followed his motto, and did what he loved.
Peleg Top founded his design firm in his garage in 1991. Top Design has grown to become one of Los Angeles’ most prestigious design firms because of his passion for clean, simple, and sophisticated design.
With years of experience operating a graphic design business under his belt, Peleg is quick to offer specific device to those that want to follow his footsteps. Plan and organize the business side of things,
Peleg says. And have a marketing plan in place.
When he started Top Design, simple mistakes on projects created havoc. That cost me a lot in the beginning as I was learning how to work with vendors and how to manage a project,
Peleg explains. I quickly learned to check and double check everything that goes out the door. And by mistakes I also mean typos on projects!
During the interview, Peleg revealed that his design agency was undergoing a dynamic change.
We are going through a change at this time as we have recently changed our niche to focus on design for the special event industry,
Peleg says. I expect it to be a great move for our firm as we excel in this arena.
Peleg Top’s web site is www.topdesign.com. His site includes downloads of his portfolio, creative brief, and now, event design planning.
The Market
One of the most important aspects of any business startup is how to get your market to know you exist. But even before you get to that point, you need to determine if there is in fact a market for the type of graphic design business you are considering. The good news is that graphic designers are in demand, although some areas are more competitive than others (driving down fees). Your market research is going to depend on what type of graphic design business you want to establish. Your areas of specialization will determine if your market is local, regional, or national. For example, if the kind of work you want to do is movie credits, you need to consider that most of that postproduction work is done in Southern California.
Once you decide on the graphic business you want to create, you need to determine where you are going to work. Then, you can research whether the market is already covered in that area. Check the Yellow Pages, do an online search, and just drive around. This is particularly true if your work is likely to be used by other businesses. Locating near an industrial or commercial park, or in a downtown business district, might make a lot of sense.
Once you determine what the type of graphic design business you want, and if there is a market you can service in a specific area, it’s time to think about setting up your shop.
3
Designing Your Graphic Arts Business
Some people with small businesses would prefer to wrestle live alligators in a swamp than sit down and write their business plan. Others approach the task in a completely opposite manner. They plan every minute detail and never really get to the point of launching their business. You should (and need to) find a point somewhere in the middle.
Your freelance graphic design business should start with a written business plan. This is the first step toward success. Forcing yourself to reduce your plan to writing makes you think through the entire process. It requires you to consider what equipment you have and what you will need, how you will find and service your customers, and what your financial requirements are.
You may be the greatest of all graphic artists, but if you do not have a well-thought-out business plan, you have no plan for success as a freelance graphic designer. And without a plan for success, you have a plan for failure.
If you are excited about started a freelance graphic design business, you should be just as excited about creating your business plan. It will help you determine the type of work you will seek from customers and what your capabilities are now (and need to be) to get the work. You will use your business plan as a guide, and should refer to it often in the process of building your operation.
Think of your business plan as a dynamic, living document that needs to grow and flourish if your freelance business is to be successful. It is a road map, a quite useful tool to get you from where you are now and to where you want to be.
A well-prepared business plan is worth the time and effort it takes to prepare. It forces you to think about issues and eliminates costly, even catastrophic mistakes. Don’t rely on your memory and don’t start a business without a formal written plan.
According to the Small Business Administration (SBA), Owning a business is the dream of many Americans. Starting that business converts your dreams into reality. However, there is a gap between dreams and reality. Your dreams can only be achieved with careful planning. As an entrepreneur, you will need a plan to avoid pitfalls, to achieve your goals, and to build a profitable business.
The SBA advises that your business plan have seven key components:
1. Identify your reasons
2. Self-analysis
3. Personal skills and experience
4. Finding a niche
5. Market analysis
6. Planning your startup
7. Finances
Your reasons could be that you bored with the nine-to-five routine or you want to earn a greater income. You must analyze your willingness to work longer hours, to prepare and plan, and to get along with others. You must determine your niche, and then decide how it will fit in the marketplace. The final steps are developing a startup plan and financing the start until the business is profitable.
Business plans should raise questions, and answer them. Some good questions for the freelance graphic designer include:
• What’s your business idea?
• How does your idea address a need?
• What business model suits you best?
• What’s so different about what you offer compared to your competition?
• How big is the current market and how big will you grow your business?
• What’s your role going to be in the business?
• Who’s on your team?
• Will you be hiring subcontractors or employees?
• Who will be your vendors and what work might your outsource?
• How will customers find and buy from you?
• How much will your customers pay for your graphic design work?
• How much money do you need to get started?
• How much will you make as a freelance graphic artist?
• Where’s the startup money coming from?
• Do you have enough money to get started now?
• How will you measure your success?
• What are your goals for your graphic design business?
• What are your important milestones for your business?
Bright Idea
008Don’t forget to include information about when things go bad
in your business plan. What would happen if you became disabled and couldn’t work because of an accident or illness? Could your graphic design business survive a disaster, such as a fire? Do you have backup and recovery plans? Could you still cover your financial responsibilities if you were unable to work for three months? You will benefit from thinking negatively and working on solutions to these kinds of problems. It will also add another perspective to your business plan.
The Business Plan Format
The final format of your business plan is unimportant. There are software programs and numerous books to guide you through the process. There are many formats and styles. What the final form looks like—whether it is a simple word processing document or a complicated notebook with numerous dividers—does not matter. The content and the process of considering all the angles of starting, maintaining, marketing, and growing your business is what counts.
Keep in mind that it is OK for your business plan to be as unique and as individualized as you are. There is nothing wrong with this.
However, there are some basics that you probably want to follow. By doing so, you can address all the important issues, and in the future be able to expand your plan as needed. The ten basic elements of a freelance graphic design business plan are:
1. Front matter. Your cover page, table of contents, and your statement of purpose.
2. Business description. Your description of your freelance graphic design business. List the services you will offer and the reasons you can make your business successful. Include your goals, aspirations, and startup timetable.
3. The industry, competition, and the market. Your industry analysis, what the current competition is, and the current market situation.
4. Company organization. Your organization (the legal structure), use of vendors, consultants, professionals, and advisors to help you, and other important legal considerations, including licenses, permits, or certificates you will be required to obtain.
5. Services and operations. Your service offerings, how you will provide those services, and what you will charge for them. Explain your pricing strategy. You should also include your operational plan—how you will fulfill orders from your clients and customers, and how the workflow will be maintained. What is it that you can, and cannot, do for your clients?
6. Marketing plan. Your overview of the market and how you will find and locate a potential list of clients and customers. Your analysis of your current competition needs to be here. Your plan about how you will attract customers and grow your business should be included. Discusses your strategy and timeline for achieving all of your marketing goals. Be sure to include any new or novel ideas you have for marketing your graphic design service.
7. Financial data. Your capitalization. How much money do you need to start your freelance graphic design business? What equipment (hardware/software) will you need to purchase? How much will your marketing cost?
8. Financial projections. Your projections of income and expenses. Project not just for one year, but for the next three. Be realistic. Don’t forget that you will spend more time marketing and looking for clients at the beginning, and this effort will curtail your earning power. Think too about worse case scenarios: if there is a turn in the economy or a period where you might not be able to work. Include what-if statements that address alternative approaches to any problem that may develop.
9. Summary. Your summary of your findings where you bring everything together and highlight the merits and pluses of your plan.
10. Appendices. Your supporting information includes anything that makes sense, from licensing information to sample brochures or your marketing pieces.
009Bright Idea
Prepare your business plan as if you are presenting it to a bank board, even if you are the only one that will ever see or use it, because you are planning a one-person freelance graphic design business. The more thorough your plan, the better it will be.
Don’t rush the preparation of the business plan. Everyone has their own style, but it should be a process. You want to work on it, then review it, and then work on it some more. Planning on paper always makes sense.
Another area to consider is your exit strategy. Describe what you see as the ultimate destiny of your graphic design company, especially as it may affect those who finance your new business. Without you, will your business still be viable?
Starting and managing a business takes motivation, desire and talent. It also takes research and planning,
the Small Business Administration says. Like a chess game, success in small business starts with decisive and correct opening moves. And, although initial mistakes are not fatal, it takes skill, discipline, and hard work to regain the advantage.
The Service Corps of Retired Executives (SCORE), which helps new business owners, says, "It typically takes several weeks to complete a good plan. Most of that time is spent in research and re-thinking your ideas