Preparations for the ISO Implementation Project – A Plain English Guide: A Step-by-Step Handbook for ISO Practitioners in Small Businesses
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“There are many misconceptions about ISO standards that very often do not allow the standard to become a serious candidate for consideration, let alone for the actual implementation.” In this book, Dejan Kosutic, author and experienced ISO consultant, is giving away his practical know-how on preparing for ISO 9001, ISO 14001, ISO 27001, ISO 22301, ISO 20000, ISO 22000, OHSAS 18001, ISO 13485, AS9100, and IATF 16949 implementation. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn about preparations for ISO implementation projects, and how to avoid some costly mistakes in the process.
The first step that is crucial to any ISO implementation project is to convince your top management to implement the ISO standard, and in order to do so, you have to speak the language they want to hear. As Kosutic says: “What management wants to hear are profit, market share, client satisfaction, cost cutting, business strategy, and business risks. And you can't blame them – after all, this is what their job is all about.” Starting from that step, Preparations for the ISO Implementation Project: A Plain English Guide will cover other important steps your organization must take in order to be completely prepared for the implementation of any ISO standard. Among other important things, you will learn how to choose a consultant, how to set up the project management structure, and what tools and templates can help you in the implementation project.
Written in easy-to-understand language, this book is written for people who are going for an ISO implementation for the first time and need clear guidance on what to do before the project starts. Whether you’re an experienced practitioner or new to the field, it’s the only book you’ll ever need on the subject.
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Preparations for the ISO Implementation Project – A Plain English Guide - Dejan Kosutic
Preparations for the ISO Implementation Project: A Plain English Guide
Also by Dejan Kosutic:
9 Steps to Cybersecurity: The Manager’s Information Security Strategy Manual
Becoming Resilient: The Definitive Guide to ISO 22301 Implementation
ISO 27001 Risk Management in Plain English
ISO 27001 Annex A Controls in Plain English
Preparing for ISO Certification Audit: A Plain English Guide
Managing ISO Documentation: A Plain English Guide
Dejan Kosutic
Preparations for the ISO Implementation Project: A Plain English Guide
A Step-by-Step Handbook for ISO Practitioners in Small Businesses
Advisera Expert Solutions Ltd
Zagreb, Croatia
Copyright ©2017 by Dejan Kosutic
All rights reserved. No part of this book may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without written permission from the author, except for the inclusion of brief quotations in a review.
Limit of Liability / Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representation or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. This book does not contain all information available on the subject. This book has not been created to be specific to any individual’s or organization’s situation or needs. You should consult with a professional where appropriate. The author and publisher shall have no liability or responsibility to any person or entity regarding any loss or damage incurred, or alleged to have been incurred, directly or indirectly, by the information contained in this book.
First published by Advisera Expert Solutions Ltd
Zavizanska 12, 10000 Zagreb
Croatia
European Union
http://advisera.com/
ISBN: 978-953-8155-02-4
First Edition, 2017
ABOUT THE AUTHOR
Dejan Kosutic is the author of numerous articles, video tutorials, documentation templates, webinars, and courses about ISO 27001, ISO 22301 and other ISO standards. He is the author of the leading ISO 27001 & ISO 22301 Blog, and has helped various organizations including financial institutions, government agencies, and IT companies implement information security management according to these standards. He holds numerous certificates, among them ISO 27001 Lead Auditor and ISO 9001 Lead Auditor.
Click here to see his LinkedIn profile
TABLE OF CONTENTS
ABOUT THE AUTHOR
PREFACE
1 INTRODUCTION
1.1 FIVE MOST COMMON MYTHS RELATED TO ISO STANDARDS / WHY PREPARATION IS NEEDED
1.2 WHO SHOULD READ THIS BOOK?
1.3 WHAT THIS BOOK IS NOT
1.4 ADDITIONAL RESOURCES
2 GETTING THE BUY-IN FROM YOUR MANAGEMENT AND OTHER EMPLOYEES
2.1 HOW TO CONVINCE YOUR TOP MANAGEMENT TO IMPLEMENT ISO STANDARD
2.2 HOW TO PRESENT THE BENEFITS TO YOUR TOP MANAGEMENT
2.3 EXAMPLE OF RETURN ON INVESTMENT (ROI) FOR INFORMATION SECURITY
2.4 DEALING WITH LINE MANAGERS AND OTHER EMPLOYEES
2.5 SUCCESS FACTORS
3 PREPARATIONS FOR THE IMPLEMENTATION PROJECT
3.1 STRATEGY FOR ISO IMPLEMENTATION: THREE OPTIONS
3.2 HOW TO CHOOSE A CONSULTANT
3.3 SHOULD YOU USE GAP ANALYSIS?
3.4 SEQUENCE OF IMPLEMENTING ISO STANDARDS & RELATIONSHIP WITH PDCA CYCLE
3.5 SETTING UP A PROJECT MANAGEMENT STRUCTURE
3.6 WHO SHOULD BE THE PROJECT MANAGER
3.7 HOW LONG DOES IT TAKE?
3.8 HOW MUCH DOES IT COST?
3.9 USING TOOLS AND TEMPLATES
3.10 DECIDE ON YOUR DOCUMENTATION STRATEGY
3.11 SUCCESS FACTORS
4 MINI CASE STUDY: GETTING THE TOP MANAGEMENT COMMITMENT IN A STATE-OWNED COMPANY
APPENDIX A – DIAGRAM OF ISO 9001:2015 IMPLEMENTATION
APPENDIX B – DIAGRAM OF ISO 14001:2015 IMPLEMENTATION
APPENDIX C – DIAGRAM OF ISO 27001:2013 IMPLEMENTATION
APPENDIX D – DIAGRAM OF ISO 22301:2012 IMPLEMENTATION
APPENDIX E – DIAGRAM OF OHSAS 18001:2007 IMPLEMENTATION
APPENDIX F – DIAGRAM OF ISO 13485:2016 IMPLEMENTATION
APPENDIX G – TEMPLATE: PROJECT PROPOSAL FOR ISO IMPLEMENTATION
APPENDIX H – TEMPLATE: PROJECT PLAN FOR ISO IMPLEMENTATION
APPENDIX I – LIST OF QUESTIONS TO ASK YOUR ISO CONSULTANT
BIBLIOGRAPHY
PREFACE
When we