Root Cause Analysis A Complete Guide - 2020 Edition
()
About this ebook
Did being right or left handed influence the risk? Have the changes made a difference? Does your diagram capture the root causes you think are important? Will the problem recur if this cause is corrected or eliminated? What is your process for approving due date changes?
This one-of-a-kind Root Cause Analysis self-assessment will make you the trusted Root Cause Analysis domain authority by revealing just what you need to know to be fluent and ready for any Root Cause Analysis challenge.
How do I reduce the effort in the Root Cause Analysis work to be done to get problems solved? How can I ensure that plans of action include every Root Cause Analysis task and that every Root Cause Analysis outcome is in place? How will I save time investigating strategic and tactical options and ensuring Root Cause Analysis costs are low? How can I deliver tailored Root Cause Analysis advice instantly with structured going-forward plans?
There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Root Cause Analysis essentials are covered, from every angle: the Root Cause Analysis self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Root Cause Analysis outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced Root Cause Analysis practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Root Cause Analysis are maximized with professional results.
Your purchase includes access details to the Root Cause Analysis self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
- In-depth and specific Root Cause Analysis Checklists
- Project management checklists and templates to assist with implementation
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Read more from Gerardus Blokdyk
Quality Assurance Complete Self-Assessment Guide Rating: 4 out of 5 stars4/5Logistics and Supply Chain Management Complete Self-Assessment Guide Rating: 5 out of 5 stars5/5SAP MM Complete Self-Assessment Guide Rating: 4 out of 5 stars4/5HR Analytics Complete Self-Assessment Guide Rating: 5 out of 5 stars5/5ISO 14644 A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsSAP SD Complete Self-Assessment Guide Rating: 4 out of 5 stars4/5Data Governance Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsNational Electrical Code Second Edition Rating: 0 out of 5 stars0 ratingsKey Performance Indicator KPI Standard Requirements Rating: 4 out of 5 stars4/5ISO 45001 Second Edition Rating: 4 out of 5 stars4/5SAP PM Complete Self-Assessment Guide Rating: 1 out of 5 stars1/5Project Management Office PMO Complete Self-Assessment Guide Rating: 5 out of 5 stars5/5Enterprise Risk Management Complete Self-Assessment Guide Rating: 5 out of 5 stars5/5ISO 27001 Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsSAP HANA Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsRoot-cause analysis Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsUCC Integration The Ultimate Step-By-Step Guide Rating: 0 out of 5 stars0 ratingsPower BI A Complete Guide Rating: 3 out of 5 stars3/5ISO 14064 Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsPublic records The Ultimate Step-By-Step Guide Rating: 0 out of 5 stars0 ratingsISO 26262 Complete Self-Assessment Guide Rating: 3 out of 5 stars3/5Microsoft Dynamics 365 For Finance And Operations A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsISO IEC 17025 A Clear and Concise Reference Rating: 5 out of 5 stars5/5SAP CO Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsHuman resource management Complete Self-Assessment Guide Rating: 5 out of 5 stars5/5SAP TM Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsTOGAF Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsSAP Supply Chain Management Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsISO 22000 The Ultimate Step-By-Step Guide Rating: 5 out of 5 stars5/5Ux UI design Complete Self-Assessment Guide Rating: 4 out of 5 stars4/5
Related to Root Cause Analysis A Complete Guide - 2020 Edition
Related ebooks
Gap Analysis A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsProcess Improvement Using Six Sigma: A DMAIC Guide Rating: 0 out of 5 stars0 ratingsValue Stream Mapping A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsThe Problem with Quality Management: Process orientation, controllability and zero-defect processes as modern myths Rating: 0 out of 5 stars0 ratingsRoot Cause Analysis Made Easy: A Guide for Investigating Errors and Improving Processes Rating: 3 out of 5 stars3/5FMEA A Complete Guide - 2021 Edition Rating: 5 out of 5 stars5/5The ASQ Six Sigma Black Belt Pocket Guide Rating: 0 out of 5 stars0 ratingsCause Analysis Manual: Incident Investigation Method & Techniques Rating: 0 out of 5 stars0 ratingsThe Six Sigma Manual for Small and Medium Businesses: What You Need to Know Explained Simply Rating: 2 out of 5 stars2/5Root cause analysis Third Edition Rating: 0 out of 5 stars0 ratingsEffective Root Cause Analysis Rating: 0 out of 5 stars0 ratingsStrategic Continuous Process Improvement Rating: 0 out of 5 stars0 ratingsRoot Cause Analysis A Complete Guide - 2019 Edition Rating: 0 out of 5 stars0 ratingsHow to Succeed with Continuous Improvement: A Primer for Becoming the Best in the World Rating: 0 out of 5 stars0 ratingsRoot-cause analysis Complete Self-Assessment Guide Rating: 0 out of 5 stars0 ratingsThe McGraw-Hill 36-Hour Course: Lean Six Sigma Rating: 0 out of 5 stars0 ratingsSix Sigma Green Belt Third Edition Rating: 0 out of 5 stars0 ratingsThe Root Cause Analysis of a Balanced Leader Rating: 0 out of 5 stars0 ratingsThe ASQ CSSGB Study Guide Rating: 0 out of 5 stars0 ratingsLean Six Sigma Demystified, Second Edition Rating: 0 out of 5 stars0 ratingsRoot Cause Analysis Handbook: A Guide to Efficient and Effective Incident Investigation Rating: 0 out of 5 stars0 ratingsAS9100 A Complete Guide - 2020 Edition Rating: 0 out of 5 stars0 ratingsJuran's Quality Essentials: For Leaders Rating: 5 out of 5 stars5/5The ASQ Certified Six Sigma Yellow Belt Study Guide Rating: 0 out of 5 stars0 ratingsThe ASQ CSQP Study Guide Rating: 0 out of 5 stars0 ratingsProcess Improvement Quality A Complete Guide Rating: 0 out of 5 stars0 ratingsThe ASQ Pocket Guide to Statistics for Six Sigma Black Belts Rating: 0 out of 5 stars0 ratingsStatistical Methods for Quality Improvement Rating: 0 out of 5 stars0 ratingsLean Six Sigma - An Introduction and Toolkit (EBOOK BUNDLE) Rating: 0 out of 5 stars0 ratings
Business For You
Summary of J.L. Collins's The Simple Path to Wealth Rating: 5 out of 5 stars5/5Law of Connection: Lesson 10 from The 21 Irrefutable Laws of Leadership Rating: 4 out of 5 stars4/5Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, and Live Fearlessly Rating: 4 out of 5 stars4/5Never Split the Difference: Negotiating As If Your Life Depended On It Rating: 4 out of 5 stars4/5Your Next Five Moves: Master the Art of Business Strategy Rating: 5 out of 5 stars5/5The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy Rating: 3 out of 5 stars3/5Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Rating: 4 out of 5 stars4/5Collaborating with the Enemy: How to Work with People You Don't Agree with or Like or Trust Rating: 4 out of 5 stars4/5The Five Dysfunctions of a Team: A Leadership Fable, 20th Anniversary Edition Rating: 4 out of 5 stars4/5Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Rating: 4 out of 5 stars4/5On Writing Well, 30th Anniversary Edition: An Informal Guide to Writing Nonfiction Rating: 4 out of 5 stars4/5The Intelligent Investor, Rev. Ed: The Definitive Book on Value Investing Rating: 4 out of 5 stars4/5How to Get Ideas Rating: 4 out of 5 stars4/5The Richest Man in Babylon: The most inspiring book on wealth ever written Rating: 5 out of 5 stars5/5Robert's Rules of Order: The Original Manual for Assembly Rules, Business Etiquette, and Conduct Rating: 4 out of 5 stars4/5Emotional Intelligence: Exploring the Most Powerful Intelligence Ever Discovered Rating: 4 out of 5 stars4/5Set for Life: An All-Out Approach to Early Financial Freedom Rating: 4 out of 5 stars4/5Confessions of an Economic Hit Man, 3rd Edition Rating: 5 out of 5 stars5/5The 12 Week Year (Review and Analysis of Moran and Lennington's Book) Rating: 5 out of 5 stars5/5Capitalism and Freedom Rating: 4 out of 5 stars4/5Buy, Rehab, Rent, Refinance, Repeat: The BRRRR Rental Property Investment Strategy Made Simple Rating: 5 out of 5 stars5/5Robert's Rules Of Order Rating: 5 out of 5 stars5/5Nickel and Dimed: On (Not) Getting By in America Rating: 4 out of 5 stars4/5Good to Great: Why Some Companies Make the Leap...And Others Don't Rating: 4 out of 5 stars4/5Company Rules: Or Everything I Know About Business I Learned from the CIA Rating: 4 out of 5 stars4/5Money. Wealth. Life Insurance. Rating: 5 out of 5 stars5/5
Reviews for Root Cause Analysis A Complete Guide - 2020 Edition
0 ratings0 reviews
Book preview
Root Cause Analysis A Complete Guide - 2020 Edition - Gerardus Blokdyk
Root Cause Analysis
Complete Self-Assessment Guide
The guidance in this Self-Assessment is based on Root Cause Analysis best practices and standards in business process architecture, design and quality management. The guidance is also based on the professional judgment of the individual collaborators listed in the Acknowledgments.
Notice of rights
You are licensed to use the Self-Assessment contents in your presentations and materials for internal use and customers without asking us - we are here to help.
All rights reserved for the book itself: this book may not be reproduced or transmitted in any form by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
The information in this book is distributed on an As Is
basis without warranty. While every precaution has been taken in the preparation of he book, neither the author nor the publisher shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the instructions contained in this book or by the products described in it.
Trademarks
Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations appear as requested by the owner of the trademark. All other product names and services identified throughout this book are used in editorial fashion only and for the benefit of such companies with no intention of infringement of the trademark. No such use, or the use of any trade name, is intended to convey endorsement or other affiliation with this book.
Copyright © by The Art of Service
http://theartofservice.com
About The Art of Service
The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.
Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.
Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.
Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’
With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.
Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:
http://theartofservice.com
Included Resources - how to access
Included with your purchase of the book is the Root Cause Analysis Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.
How? Simply send an email to
with this books’ title in the subject to get the Root Cause Analysis Self Assessment Tool right away.
You will receive the following contents with New and Updated specific criteria:
•The latest quick edition of the book in PDF
•The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
•The Self-Assessment Excel Dashboard, and...
•Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
•In-depth specific Checklists covering the topic
•Project management checklists and templates to assist with implementation
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Get it now- you will be glad you did - do it now, before you forget.
Send an email to [email protected] with this books’ title in the subject to get the Root Cause Analysis Self Assessment Tool right away.
Purpose of this Self-Assessment
This Self-Assessment has been developed to improve understanding of the requirements and elements of Root Cause Analysis, based on best practices and standards in business process architecture, design and quality management.
It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.
The criteria of requirements and elements of Root Cause Analysis have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.
In this format, even with limited background knowledge of Root Cause Analysis, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.
How to use the Self-Assessment
On the following pages are a series of questions to identify to what extent your Root Cause Analysis initiative is complete in comparison to the requirements set in standards.
To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.
1 Strongly Disagree
2 Disagree
3 Neutral
4 Agree
5 Strongly Agree
Read the question and rate it with the following in front of mind:
‘In my belief,
the answer to this question is clearly defined’.
There are two ways in which you can choose to interpret this statement;
1.how aware are you that the answer to the question is clearly defined
2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.
A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.
After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Root Cause Analysis Scorecard on the second next page of the Self-Assessment.
Your completed Root Cause Analysis Scorecard will give you a clear presentation of which Root Cause Analysis areas need attention.
Root Cause Analysis
Scorecard Example
Example of how the finalized Scorecard can look like:
Root Cause Analysis
Scorecard
Your Scores:
BEGINNING OF THE
SELF-ASSESSMENT:
Table of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Root Cause Analysis
Scorecard Example12
Root Cause Analysis
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:56
CRITERION #5: IMPROVE:72
CRITERION #6: CONTROL:88
CRITERION #7: SUSTAIN:101
Root Cause Analysis and Managing Projects, Criteria for Project Managers:122
1.0 Initiating Process Group: Root Cause Analysis123
1.1 Project Charter: Root Cause Analysis125
1.2 Stakeholder Register: Root Cause Analysis127
1.3 Stakeholder Analysis Matrix: Root Cause Analysis128
2.0 Planning Process Group: Root Cause Analysis130
2.1 Project Management Plan: Root Cause Analysis132
2.2 Scope Management Plan: Root Cause Analysis134
2.3 Requirements Management Plan: Root Cause Analysis136
2.4 Requirements Documentation: Root Cause Analysis138
2.5 Requirements Traceability Matrix: Root Cause Analysis140
2.6 Project Scope Statement: Root Cause Analysis142
2.7 Assumption and Constraint Log: Root Cause Analysis144
2.8 Work Breakdown Structure: Root Cause Analysis146
2.9 WBS Dictionary: Root Cause Analysis148
2.10 Schedule Management Plan: Root Cause Analysis151
2.11 Activity List: Root Cause Analysis153
2.12 Activity Attributes: Root Cause Analysis155
2.13 Milestone List: Root Cause Analysis157
2.14