Women Behind the Wheel: An Unexpected and Personal History of the Car
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About this ebook
Since their inception cars have defined American culture, but until quite recently car histories were largely written by and about men—with little attention given to the fascinating story of women and cars.
In this engaging non-fiction narrative, Nancy A. Nichols, the daughter of a used car salesman, uses the cars her father sold and the ones her family drove to tell a larger story about how the car helped to define modern womanhood. From her sister’s classic Mustang to her mother’s Chevy Convertible to her own Honda minivan, Nichols tells a personal story in order to shed light on a universal one.
Cars helped women secure the right to vote, changed the nature of romance, and influenced both fashion and child rearing customs. In the just over 100 years since their inception, cars have created possibilities for commerce and romance even as they exposed women to new kinds of danger.
Women Behind the Wheel explores the uniquely gendered landscape of the automobile, detailing the many reasons why cars are both more expensive and more dangerous for women drivers.
The automobile is on the cusp of momentous change. As we advance into the era of electric, connected, and autonomous vehicles, Nichols shows us why we should hit the brakes and look back in the rear-view mirror at this long and fascinating history.
What is the role of the car in our lives? Should we be more skeptical of technology in our society? In Women Behind the Wheel, Nichols argues convincingly that only by understanding the many ways the car has changed us, can we hope to prepare ourselves for this brave new era.
Nancy A. Nichols
Nancy A. Nichols is the author of Lake Effect: Two Sisters and a Town’s Toxic Legacy. She is a journalist, editor, and former broadcaster whose writing has appeared in The Chicago Tribune, The New York Times Book Review, The Harvard Business Review, The Nation and more.
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Women Behind the Wheel - Nancy A. Nichols
For Jacob
Car culture, briefly defined, is the cluster of beliefs, attitudes, symbols, values, behavior and institutions which have grown up around the manufacture and use of automobiles. Its economic base is an enormous, many-faceted industry which leads the business cycle and has profound implications for domestic and foreign policy. It has its own subcultures which specialize in customized vans, sports cars, and the like. As an American way of life,
it invests a machine with values transcending in importance that of efficient, economic transportation. It fosters, for instance, a neo-frontier spirit, evident in the many popular films which feature cars in exciting chases, bouts with the law, daring escapes and escapades. It has its own rituals, taboos, folk songs, and legendary heroes…. Exemplary cars mark rites of courtship, marriage, death, and great public occasions; and romance has never been quite the same since the advent of America’s love affair
with cars. Toy cars and car games wait in the wings for children, children grow up to buy real cars—most delicious of adult toys
—and exchange Halloween for the annual showroom display of next year’s models to celebrate the harvest season. The high priest of this car culture, where cars sometimes seem to breed cars, is the American Adam. But where is Eve?
—Charles L. Sanford, ‘Woman’s Place’ in American Car Culture
ONE
Birth of a Car Salesman
In 1888 in Mannheim, Germany, when thirty-nine-year-old Bertha Benz grew tired of her husband’s timidity and procrastination and even more tired of footing the bill for his innovative yet time-consuming invention of the automobile, she took his Patent Motor Wagon
without his knowledge and set out at dawn to visit her mother just over sixty miles away. In that early primitive vehicle—which to modern eyes resembles little more than a giant motorized tricycle—she and her two sons took what is now widely regarded as the first ever road trip. During the twelve-hour ride, she garnered a great deal of attention for her husband’s invention and surprised everyone with her mechanical know-how by using her hatpin to unclog a blocked fuel line and, in what one auto enthusiast called the height of eroticism,
sheathing the car’s worn ignition cable with her garter.¹
Yet by the time I was growing up in the Midwest in the 1960s and 1970s, that little adventurous piece of women’s history was buried deep in the history books. In Waukegan, the small town on the Illinois-Wisconsin border where I was born, we just assumed that our very own Henry Ford had invented the car. At that time Detroit was not just the center of our world or the car world, it was the center of America. We pledged our allegiance to the flag each day in school, but at home we swore to that age old midwestern oath—that whatever was good for General Motors was good for America. We knew all too well that there was a direct line between the sales on the lot, the food on our dinner table, and the roof over our heads.
The garages and factories near my hometown and the massive factories in Detroit were populated by what one historian has called men of burly practicality.
²
Men who could brave the fear of fire in the furnaces, withstand the nauseating smell of gasoline in summer, and endure the unheated garages and snowy lots of winter. Women drivers, far from being portrayed as adventurous pioneers like Bertha Benz, were for the most part ridiculed on late night television, where jokes about their driving skills were as ubiquitous as they were around the dinner table or at the bar down at the American Legion Hall.
In the 1970s, when I was in junior high and high school, the girls at my school were explicitly banned from shop class, where auto repair was a first step toward an engineering degree, a steady job at the dealership, or a position as a machinist in the factory. Instead, we took required cooking classes, where besides mastering a meringue we had to know how to spell colander (one l, not two).
My father sold used and new cars in our town. He dressed the part of a car salesman as well as he played it. At nearly six foot four, he was unmistakable in his lime-green leisure suits with white belts and matching shoes. His slicked-back silver hair was a perfect match for black shirts paired with white ties and checkerboard sports jackets.
He often drove a Dodge Charger, one of the most powerful vehicles ever to hit the city streets in the United States. It was a lightweight car with a big engine and loud muffler, a vehicle popular with young men just back from Vietnam. I can picture him alone in the small shack at the back of the lot, his feet perched on an old aluminum desk. Cigarette hanging from his mouth, he was slow to get up but a fast talker once he reached you.
Sometimes he worked in the dealer’s new-car showroom on the other side of town. There, he sold Chryslers and Dodges under bright fluorescent lights that reflected off the showroom cars like a disco ball turned upside-down.
In 1970, when I was in the sixth grade, he sold more Dodge Darts than any other man in the state of Illinois. The company gave him a small diamond pin to mark this achievement, and he wore it religiously. The automobile industry had embraced the new and improved
sales strategy, and each year’s version of the Dart was slightly more alluring than the last. The cars all looked pretty much the same to me—the Dart was a boxy economy car that I remember in mostly pale pastel colors with shiny vinyl upholstery—but my father excelled at extolling the small virtues and changes in each new model.
Though he mainly sold used cars, he would often drive new ones from the showroom floor, tooling around in the latest models, trying to gin up interest from the factory workers in town. This meant we had a new car every week. We rode around in one stylish model after another, the price tag stuck on the rear window, small paper squares beneath our feet to protect the carpet, that sweet new car smell filling our nostrils. Each new car filled us with hope and aspiration. Our bank account may have been empty, but the gas tank was always full.
The men in my family went fast, made a lot of noise, and blew a lot of smoke in powerful gas-guzzling behemoths. Often sponsored by my father, my brother drove race cars on the weekend surrounded by women clad in halter tops and bell bottoms. He laughed when he smashed up his car, and he whooped when he beat someone to the finish line. The cars my father and brother drove were fast and loud as they belched and smoked their way out of the driveway or down the racetrack—gears clicking in a hypnotic rhythm, surging as they gained speed.
In sharp contrast, the cars my mother and sister drove were full of style—a sporty red Mustang for my sister and a Chevy convertible with tail fins for my mom. They were fashion statements made of steel.
This is a book about growing up female in the Midwest during the heyday of American car culture. It’s a book about what my family drove back then and what I drive now. It’s a story about how the car came to be our most gendered technology and how it both emboldened and upended women’s lives in myriad uncounted and unrecognized ways. It’s about what we failed to pay attention to then and what it costs us all now in terms of personal freedom, access to nature, and global environmental degradation. The story begins with my father: the car salesman.
When my father was about ten, his brother, Donny, was killed in a car accident. That my father was implicated in some way in the death of his six-year-old brother seems undeniable. What exactly happened is like everything else in my family, a miasma, an impenetrable series of events from which all sorts of other crazy events unspooled. I would eventually come to understand what happened many years later, but as a child my father’s story about that day changed constantly.
One version of the story goes like this: Two boys were playing pony. There was a rope around the waist of the smaller boy, Donny, who was playing the part of the pony. The older boy, my father, was pretending to ride him. The smaller boy broke free and ran into the street, where he was hit and killed by a school bus.
At other times my father would tell a different story. My father hit a ball into the street; Donny ran after it. The driver tried to brake but couldn’t. Or he didn’t brake at all. Maybe my dad told Donny not to go into the street, but Donny did anyhow. Maybe my father didn’t say anything at all.
When my father first told me the story, it was a school bus. Later, it was an ice truck. But in the first instance, when he first told it, it was a school bus. Or perhaps it was an ice truck. But then again it might have been two boys playing pony.
And so, it began. Both blamed and punished at the time for his brother’s death, my father’s lying most likely began as the understandable defensive strategy of a traumatized child. Even now I can feel empathy for that small boy who told that first lie. Funerals were arranged from the home back then, and my father was made to sleep in the same room as his dead brother. He would talk about that night often even as he dissembled the events of the day.
Memories and the deep guilt and trauma of Donny’s death—whatever the details, whatever the circumstances that might be construed as fact, whatever blame or guilt, real or imagined, that might have been assigned to my father—stayed with him forever. Decades of dysfunction followed.
As a grown man, my father lied about everything, consistently, reflexively, whether his lies served a purpose or not. He lied about which grocery store he went to and whether the car was insured or whether there was oil in the burner. Eventually, my father would lose all track of the truth, and with it he would lose the thread of his own life story. When my father became a car salesman, lying became his business.
Selling as a profession, divorced from production or artistry or husbandry, did not emerge full force until the 1900s, when the great engine of mass production began to separate the creation of goods from their dissemination into the marketplace. The salesman as a distinct job and profession emerged just as the United States made the shift from a mostly agrarian and rural society, where we met our own needs and bartered for what we could not make ourselves, to the era of mass production, which began with the automobile itself. Indeed, the salesman played an important role in creating our vast consumer society with its endless temptations, variations, and choices.
From the beginning, however, the salesman and the role he plays has been suspect. Salesmanship, with its element of confrontation, and the ever-present threat of being swindled, is an inherently uncomfortable process. There is something unsettling about the salesperson’s telephone call for an appointment, approach on the car lot, or knock on the office door,
writes business historian Walter Friedman in his book on the history of sales, Birth of a Salesman: The Transformation of Selling in America.
Early peddlers, Friedman writes, were portrayed in literature as a threat to farmer’s daughters everywhere and were given names such as Sam Slick to reference their suspect tactics. In 1857 Herman Melville introduced a satanic riverboat traveler who sold herbal medicines in his well-known novel The Confidence Man. Some fifty years later, in his classic 1922 satire, Babbitt, Sinclair Lewis portrayed a prototypical real estate salesman, George F. Babbitt, with disdain. Babbitt, Lewis writes, Made nothing in particular, neither butter nor shoes nor poetry, but he was nimble in the calling of selling homes for more than people could afford.
³
But the salesman—even if he was widely disliked—also served a clear purpose. Friedman refers to salesmanship as part of a generalized search for economic order and cites an early doctoral dissertation on the subject that referred to selling as an expansion of meaning.
Salesmen, Friedman notes, helped give meaning to our purchases and were key to the acceptance of innovative products such as the vacuum cleaner, sewing machines, shelf clocks, and packaged items such as ketchup and toothpaste. As a result, salesmen were powerful engines of economic progress, shifting both our view of the world and our sense of what we needed to live in it. Salesmen and saleswomen are at the center of the story of industrialization, innovation, and change.
⁴
To bolster his argument, Friedman cites a Fortune magazine article that says without the vast power of salesmen, mass production would be a shadow of what it is today.
⁵
The emerging job of the salesman, therefore, was not just to move goods; the job of the salesman was to give meaning to the goods he sold. As a result, salesmen sold not only a new vision of home and hearth—what we now call lifestyles—they sold the act of consumption itself.
And they did it with fervent religious zeal. Remarkably, a 1925 bestseller, The Man Nobody Knows, portrayed Jesus Christ as a successful advertising and marketing executive and credited him with being no less than the founder of modern salesmanship. Surely no one will consider us lacking in reverence if we say that every one of the principles of modern salesmanship on which businessmen so much pride themselves,
wrote author Bruce Barton, are brilliantly exemplified in Jesus’ talk and work.
⁶
Yet despite the obvious links with religious proselytizing, the salesman in literature was rarely seen as a positive force; early traveling salesmen were seen as sexual threats, and women only begrudgingly answered their knock on the door. That hesitancy and disdain—the functional friction between male salesman and female buyers—would last well into the era of mass commerce.
If the salesman in general has always been suspect, a figure to poke fun at or one to avoid at all costs, the car salesman, in particular, has always occupied a perilously low rung on the already low-slung ladder of salesmen. A 2020 Gallup poll, for example, like many polls before it, ranked car salesman as the least trustworthy profession.⁷
Adding to the tension was the system used by dealers to sell cars. My father would sometimes tell me about taking an up,
which means meeting a new customer who walked into the showroom for the first time. In a common practice, salesmen added their names to a list and took turns when each new customer, or up,
arrived at the showroom.
While it is almost impossible for me to know what exact techniques my father used to keep food on the table, well-documented and questionable business tactics used by car salesmen at that time included the blitz,
where teams of salesmen pressured customers in small rooms, so-called plain packs, or inflated charges for dealer preparations of the car, high rates on financing that often included kickbacks, and the notorious bait and switch,
in which a customer is lured into the showroom with a promise of a good deal only to be forced to accept a worse deal on another model.⁸
Women were often targets of their chicanery. Since Henry Ford’s Model T first rolled off the assembly line, automobiles have been called upon to perpetuate the dominant ideological positions and reinforce power differentials,
writes Chris Lezotte in What Would Miss Daisy Drive? The Road Trip Film, the Automobile, and the Woman behind the Wheel.
⁹
Nowhere were these power differentials more clearly displayed than in the showroom. Women not only bought their own cars early on, but they were also a little-acknowledged force in the purchasing decisions for family cars, a buying power that was part and parcel of their newfound freedom to participate in the wider economic and political world. Well-known suffragist Elizabeth Cady Stanton, for example, reportedly encouraged women to assert their economic power with the admonition Go out and buy!
Friedman notes that data from Ford in the 1920s shows that women most likely had a better than 51 percent of the say when the purchase of a car is decided.
¹⁰
General Motors would adopt the slogan A Car for Her
in the 1920s, promoting the now ubiquitous two-car lifestyle. The ad campaign had a corollary aimed at farm women: Every farm should have two cars,
read a 1923 ad for the Chevrolet Four Passenger Coupé. The two-car strategy, subtly aimed at women, was credited with helping General Motors pass Ford as the nation’s largest automobile manufacturer.
By the 1920s, advertisers targeted women as the shoppers at the center of the world of consumption,
Cynthia Wright writes in her essay on women and consumption, Feminine Trifles of Vast Importance.
¹¹
So much so that by 1929 the Journal of the American Advertising thundered: The proper study of mankind is man, but the proper study of markets is woman.
¹²
Yet despite the early presence of women as car buyers, it was a long road to acceptance for women customers in the showroom. The lack of technical know-how and early legal impediments that kept women from acquiring credit on their own put the power differential squarely on the side of the salesman.
As early as 1926, Chevrolet instructed their salesmen in the proper way to pressure women into purchasing an automobile complete with this oily script. Naturally, every woman will want to talk over so important an item as the purchase of the family automobile,
the script read. Your husband will probably be even more interested than you are in many of Chevrolet’s desirable features especially its mechanical superiorities… He will heartily approve your choice when you tell him that Chevrolet uses a banjo type rear axle. You sign the order now and when I deliver your car tomorrow, I can explain these quality features to him.
¹³
Consider the sales strategy used in the 1950s by Hodges Auto Sales, a Michigan Dodge dealer with a catchy slogan: See Hodges for Dodges.
Every day salesmen sent out postcards to residents that alerted them that a salesman would soon phone them. The salesman had one agenda during that call, according to Robert Genat, author of The American Car Dealership, to qualify
prospects with leading questions such as: Do you folks want your new car this week or next?
After this provocative question, the salesperson sought to discover the wife’s favorite color by visiting her at home. With the ‘right’ color determined, the salesman would select a car that most suited the prospect and in the color the wife favored.
According to Genat, a salesman brought the car to the home, where the wife could approve it, but the deal was done with the husband back at the office.¹⁴
Genat says that salesmen were instructed to demonstrate to women vehicles with lots of options—known as loaded vehicles—cars with options such as power steering, power brakes, and subtle comforts such as tissue dispensers and vanity mirrors. To further appeal to women customers, dealers often handed out copies of Handbook for the Woman Driver, published in 1955 and written by the automotive editor for the ladies’ magazine Good Housekeeping, Charlotte Montgomery. Montgomery begins her book by saying, A woman has a very special feeling about the car she drives,
before adding routine tips on tire rotation, advice on keeping the kids entertained on long rides, and a full-page illustration on how to parallel park.
Later, as showrooms became more ornate, sometimes including grand pianos and well-polished floors and vehicles, sales manuals reminded salesmen that the reflective surfaces in the showroom could easily reveal an eye roll or other ways of shrugging off a woman’s comments. According to one historian, it is all part and parcel of the general disregard that the industry holds for women.
The story of American Automotive history reveals a long-standing pattern of according men respect and women disdain,
Katherine Parkin writes in Women at the Wheel: A Century of Buying, Driving, and Fixing Cars. Women across the century bought cars in what observers described as a male space, with one marketer describing it as having a ‘locker room’ mentality.
As Parkin concludes: The people and the place were both structured around male consumers. Salesmen believed women who walked through the doors to be naive, misguided, or looking for love.
¹⁵
Sales plans for car salesmen were replete with prizes called spiffs,
point systems, and games. In 1963 one Chevrolet official said, We have less than 7,000 dealers and nearly 10,000 compensation plans.
¹⁶
The average salesman may have made upward of $12,000 in the 1950s, but I doubt my father ever got close to that. He was a man tasked with selling the American Dream even though he was never able to obtain it. We lived paycheck to paycheck, sometimes without heat and at times with very little food, but remarkably there was always a good deal of beer and plenty of money for cigarettes.