10/10 Excellent
Kayla
Traveled with partner
Aug 31, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was definitely nothing I did not like, & it would be easier to tell you something not unique about this property than to tell you what is. Honestly, we left Dublin feeling much less than enthused due to problems, such as being left by the bus we reserved and paid in full to take us on a tour. In fact, the company provided an address that more than ten local city employees could not find, then took off without us not even checking their voicemail for messages we left or texting to check on us or try to ascertain a reason for our absence. And worst of sll, they refuse to provide us a full refund. Thus, as it turns out, Generator Dublin is the only thing in this city aboit which we rave. From the first second to the last, this place raised the gold standard bar for extraordinary excellence. The staff (each & every front desk clerk, housekeeper, cook, server, bartender, security agent, interior designer, marketer, promoter, technician, manager and all others) are friendly, helpful, bend over backward helpful, aim to please, place great value on performing their jobs exceedingly well & actually care about high quality customer service. The hostel/hotel's location is primo, near shopping, convenience stores, restaurants, many of the city's best sites & activities and modes of transportarion. The bar is top shelf in every way, the restaurant checks all boxes, our room was as clean as my house & even the laundry room is phenomenal. All this at a price that cannot be matched.
Kayla
Stayed 2 nights in Aug 2024