- RingCentral: Best for comprehensive features
- Dialpad: Best for AI features
- Nextiva: Best for user-friendliness
- Intermedia Unite: Best all-in-one UCaaS
- Grasshopper: Best for unlimited users
- 8×8: Best for international calling
- Ooma Office: Best no-contract VoIP
Updated: Mar 30, 2024, 1:42pm
Google Voice is one of the best voice-over-internet-protocol (VoIP) services, and this cloud-based VoIP solution offers business phone features and integrates with Google apps, making it a fine choice for those with Google Workspace accounts or who already use several Google apps. However, this VoIP service lacks the extensive features many businesses look for in cloud phone systems. That’s why we’ve compiled a list of the best Google Voice alternatives so you can choose the one that best caters to your business communication needs. You’ll see their costs, pros and cons, the features they pack and which are missing in Google Voice.
The Best Alternatives to Google Voice in 2024
Compare Google Voice Competitors
The table below shows how Google Voice compares to competitor VoIP providers when it comes to rating, pricing, specific features and the chance to try out its premium features.
Company | Forbes Advisor Rating | Starting price (annual billing) | Call Monitoring | Free Trial | LEARN MORE | ||||
---|---|---|---|---|---|---|---|---|---|
Google Voice | ![]() |
4.9 | ![]() |
$10 per user, per month | No | Not available for business plans | Learn More | Read Forbes Review | |
RingCentral | ![]() |
4.8 | ![]() |
$20 per user, per month | Yes | 14 days | Learn More | On RingCentral's Website | |
Dialpad | ![]() |
4.8 | ![]() |
$15 per user, per month | Yes | 14 days | Learn More | On Dialpad's Website | |
Nextiva | ![]() |
4.6 | ![]() |
$20 per user per month | Yes | Seven days | Learn More | Read Forbes' Review | |
Intermedia Unite | ![]() |
4.6 | ![]() |
$27.99 per month | Yes | 30 days | Learn More | On Intermedia's Website | |
Grasshopper | ![]() |
4.4 | ![]() |
$14 per month | No | Seven days | Learn More | On Grasshopper's Website | |
8x8 | ![]() |
4.2 | ![]() |
Contact for quote | Yes, but only on higher plans | 30 days | Learn More | On 8x8's Website | |
Ooma Office | ![]() |
4.0 | ![]() |
$19.95 per user, per month | Available | Available as 30-day money-back guarantee | Learn More | On Ooma's Website |
Learn more:
Grasshopper Vs. Google Voice
Ooma Vs. Google Voice
RingCentral Vs. Google Voice
What To Look For in a Google Voice VoIP Alternative
Google Voice is an excellent VoIP solution for businesses within the Google ecosystem. However, it has its limitations. For example, Google Voice only integrates with Google apps. Still, those integrations differ from plan to plan, with the more expensive plans accommodating more integrations.
When choosing a Google alternative, consider VoIP features, such as international calling, vanity number or toll-free support, internal chat messaging, virtual faxing, video conferencing, call monitoring and call analytics. Also, ensure the provider integrates with other apps to organize your business operations.
Then, look out for a free trial opportunity, which Google Voice lacks. You want to be sure that your VoIP platform suits your communication needs and is easy to navigate. Also, ensure multiple support channels are available to you in case you need help.
Is Google Voice the Best VoIP Service?
Google Voice stands out for being easy to use and offering free personal plans you can use on multiple devices. While businesses within the Google ecosystem often find the VoIP solution a nice fit, it might not be the best fit for some businesses since it lacks a few features its competitors see as standard.
Google Voice Pros & Cons
While there’s much to benefit from using Google Voice, this VoIP has shortcomings. Here are its most common pros and cons.
Pros
- Easy account setup
- Interface is user-friendly
- Unlimited calling and texting within the U.S.
- Excellent call quality
- Voice mail transcription
- Direct integration with Google Workspace
- Available in 14 countries
- Competitive international call rates
- Free personal plans are available
- All plans offer service level agreement (SLA)
Cons
- No free trial for its business plans
- No toll-free or international numbers are available
- Lacks built-in team messaging and virtual fax features
- Limited third-party integrations
- Insufficient support options
- Doesn’t include video features
- Call recording and multilevel auto attendant require an upgrade
Google Voice VoIP Cost
Google Voice offers three business phone plans, and they are:
- Starter: $10 per user, per month
- Standard: $20 per user, per month
- Premier: $30 per user, per month
Meanwhile, you’ll need a Google Workspace account to use Google Voice. You can subscribe to any Google Workspace plan for as low as $6 per month.
When To Choose a Competitor Over Google Voice
Google Voice is one of the best VoIP services, but there may be better options for your business. Should you opt for a Google Voice alternative? Here are the reasons to choose a competitor over Google Voice.
- If you don’t want to create a Google Workspace account
- If you need some time to test out a VoIP’s premium features for free
- When your business requires toll-free numbers
- If you want to have an international number
- When your business needs video conferencing and virtual fax features
- If you’d prefer to have your team collaborate on your VoIP platform
- If you want to be able to integrate with as many software as possible
- If you don’t want to spend more on features such as call recording or multilevel auto attendant
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Frequently Asked Questions (FAQs)
Is Google Voice really free?
Google Voice offers free personal plans to those with Google accounts. But bear in mind that they offer limited features and are unsuitable for businesses. Also, they only work for Google accounts in the U.S.
How many numbers can I link to Google Voice?
Linking numbers to your Google Voice number will cause linked numbers to ring when someone calls your Google number. Google Voice allows users to link up to six numbers, but you can’t connect to a number already linked to a Google Voice account.
Why do I need Google Voice alternatives?
You need a Google Voice alternative since Google Voice communication features are limited, and the VoIP service may not suit your specific business needs.
Which are the best Google Voice alternatives?
The VoIP providers above are the best Google Voice alternatives. However, the best one for your business depends on your unique needs. Check their features, pros and cons to determine whether or not a VoIP provider will be good for you.