Top Grasshopper Alternatives Of 2024

Google Voice is a free alternative to Grasshopper and one of the best cloud phone systems. This easy-to-use VoIP service is available for personal use on the web and Android and iOS devices. All you’ll need to access features such as call forwarding, voice mail transcription and smooth integration with other Google products are a Google account and an existing phone number. Google Voice offers business plans starting at $10 per user per month, available as a stand-alone service or as an add-on for those already using Google’s Workspace.

Though Google Voice doesn’t have video or chat features, it integrates with other Google products such aslike Google Meet and Google Hangouts to provide video conferencing, which Grasshopper lacks. It also offers call recording and unlimited calling and texting within the U.S. Google Voice users can also call Canada and some parts of Europe. And if you want more communication features, you’ll find them on Google WorkspaceG Suite.

Learn more: Read our full Google Voice review.

Who should use it:

If your business already uses Google’s software suite, Google Voice is the VoIP service to add to your business toolset.

RingCentral is a top Grasshopper alternative because of its comprehensive communication features. With pricing as low as $20 per month for each user, you’ll enjoy unlimited calling within the U.S. and Canada and internet faxing alongside interactive voice response (IVR), voice mail transcription, call log reports, real-time analytics, team messaging and unlimited storage.

RingCentral also packs features such as video conferencing, document sharing and device status reports, and it allows you to buy and rent hardware phones where Grasshopper fails. Also, this VoIP’s higher plans enable international calling, another feature missing in Grasshopper.

We were impressed by how well RingCentral works across various devices and for all levels of VoIP and UCaaS users, from small to medium businesses needing advanced communication services. Compared to Grasshopper, which doesn’t enable direct integration with other software platforms besides Google Voice and Skype, RingCentral integrates with 300-plus software, including Slack and Salesforce, making it an all-in-one unified communication system. We also found RingCentral’s audio and video calling to be higher quality. Grasshopper also doesn’t offer video conferencing, just as there’s no call recording or call monitoring on the VoIP service. However, you’ll find them on RingCentral.

RingCentral offers a 14-day trial period to test its premium features.

Learn more: Read our full RingCentral review.

Who should use it:

RingCentral suits small businesses and enterprises seeking a comprehensive VoIP solution with robust features.

For as low as $15 per month, Dialpad offers a complete business communication service. Note, though, that that price is for one user. Still, you only pay for what you need and can add as many users as you want. Dialpad’s basic plan offers unlimited calls and SMS, multilevel auto-attendant features and unlimited video meetings, and you’ll enjoy e-fax for a fee. You won’t get any of these on Grasshopper.

Dialpad is one of the best Grasshopper alternatives to consider if you’re looking for advanced communication support for your business. You’ll get unlimited calling, call routing and forwarding, call recording, voicemail transcription and custom voicemail greetings. What’s more—Dialpad uses AI to make it easier to take notes and follow up on tasks. It also identifies unknown callers, transfers calls to appropriate team members and gives you real-time analytics of customer calls.

Dialpad also enables integrations with 65-plus third-party apps, including Zoho CRM and Rippling, which your business might be using. You can also use Dialpad’s API to customize your workflows.

Learn more: Read our full Dialpad review.

Who should use it:

Dialpad is better suited for businesses seeking a VoIP solution, which offers AI functionality and enables customizations that give room for scaling.

Intermedia Unite is a cloud-based unified communications as a service (UCaaS) provider offering communication and collaboration tools. You don’t need an upgrade to access unlimited audio and video calling and conferencing, team messaging or internet faxing. Intermedia Unite also enables meeting transcriptions and allows you to record calls and meetings and back up, sync and share files.

Every user will get a free phone or device, and you can choose from multiple options. This UCaaS provider also encrypts your communication and provides enhanced communication functions, including call queueing, report scheduling and real-time analytics, which are unavailable to Grasshopper users. Intermedia Unite also enables supervisory functions, such as call monitoring, whispering and barging, making it a helpful Grasshopper alternative for business communications and contact centers. You can also integrate smoothly with third-party platforms including Salesforce and Outlook.

You’ll also enjoy 24/7 customer support and a 99.999% uptime service level agreement (SLA), so no need to worry about service interruptions.

Learn more: Read our full Intermedia Unite review.

Who should use it:

Intermedia Unite is a suitable Grasshopper alternative for small and medium businesses looking for an all-in-one cloud VoIP service with reliable customer support.

Nextiva is our recommended Grasshopper alternative for ease of use. This VoIP service includes unlimited calling, texting and faxing within the U.S. and Canada and toll-free business numbers. However, one thing that sets Nextiva apart is how friendly its interface is. For example, this provider allows you to add and remove as many users as you want on the control panel.

All of Nextiva’s plans include communication features, such as call recording, monitoring and analytics, which help manage leads and deals. Grasshopper lacks these features. You can also conduct video conferences and create multiple rooms for those video meetings, more features missing in Grasshopper. Then, Nextiva enables collaboration, allowing your team members to share their screens, calendars and files and even assign projects and schedule meetings.

Nextiva allows you to do these on several devices, including iOS and Android devices, Windows computers and MacBooks. The VoIP provider also has desktop and conferencing phones for rent or purchase. You can also integrate with popular productivity apps such as HubSpot CRM, Microsoft Teams and Google Contacts.

Learn more: Read our full Nextiva review.

Who should use it:

Nextiva is best for businesses looking for a VoIP provider that is easy to use and scalable.

Even as one of the cheapest VoIP services, 8×8 packs several phone communication essentials, including unlimited internet fax, call handling, call queues, voicemail transcription, call activity analytics, multilevel auto attendant and interactive audio and visual conferencing for up to 500 participants. These video conferences enable poll-taking, virtual backgrounds, emoji reactions and breakout rooms, and you can record them. The meeting moderator has advanced control over audio and videos. Also, 8×8 allows you to stream meetings privately or publicly on YouTube.

All 8×8 pricing plans offer unlimited domestic calling. When you choose a higher plan, you’ll enjoy unlimited international calling to as many as 48 countries—no per-minute rates. It also allows unlimited users, team messaging and document sharing. This VoIP provider also offers add-ons, such as interactive voice response (IVR), and will enable you to integrate with essential productivity and support applications to maximize your business communications.

It also offers 24/7 customer support, which we found to be reliable. Not only did we get live support quickly, but the support personnel was friendly and efficient in getting us back on track.

Learn more: Read our full 8×8 review.

Who should use it:

The 8×8 plans are best for medium to enterprise-level businesses that frequently run several VoIP activities.

Zoom Phone is one of the best UCaaS providers, with its secure audio and HD video calls, calendar integrations and built-in collaboration tools, all within a platform with a simple interface. Zoom Phone allows unlimited texting and calling across the U.S. and Canada. Not only are the calls secure and of good quality, but we also noticed that you can start a voice call and switch to a video meeting on Zoom Phone. This Grasshopper alternative allows you to upgrade or pay extra to enjoy unlimited international calls and toll-free numbers.

Unlike Grasshopper, Zoom Phone offers advanced call monitoring tools and hot desking. It also integrates with over 80 third-party tools, including HubSpot, Slack, Google Workspace and Salesforce, to maximize your business communication and collaboration at lower pricing. You can also purchase new phone numbers or port from old ones you had with Zoom Phone alternatives. With Zoom Phone, you can make or receive calls from macOS and Linux desktop computers or laptops and Android and iOS tablets or phones. Zoom Phone also offers hardware for $5.99 per month for one device.

Learn more: Read our full Zoom Phone review.

Who should use it:

Zoom Phone is a suitable Grasshopper alternative for small businesses seeking an affordable cloud communication service