The Eufy smart-home security system and the Arlo home security cameras are two of the most popular systems on the market today. Both have unique benefits and drawbacks, but they offer incredible value for your money. When choosing the best security companies, you must consider what’s important.
Eufy
Eufy at a Glance
Eufy is known for their affordable technology devices, but they also make smart home security products. Despite having a smaller selection of home security products, Eufy products are designed for easy installation and operation. They offer different camera styles, alarm systems and smart locks for a comprehensive home security setup.
Pricing
Eufy’s cameras are slightly more affordable than comparables on the market. Depending on your chosen model, the price can range between $39.99 and $159.99. However, some Eufy cameras need the HomeBase to operate, so when considering the kit pricing for Eufy products, these range between $239.99 and $299.98 for three cameras.
EUFYCAM 2 | EUFYCAM 2C | EUFYCAM E | |
---|---|---|---|
Price for Add-On Camera | $129.99 | $99.99 | $159.99 |
Price for HomeBase and One Camera Package | No package available | $139.99 | $229.99 |
Price for HomeBase and Two Cameras Package | $299.98 | $239.99 | $298.99 |
Price for HomeBase and Three Cameras Package | $469.99 | $315.99 | $399.99 |
Price for HomeBase and Four Cameras Package | $469.99 | $315.99 | $399.99 |
Professional Monitoring
Most Eufy cameras come with built-in local storage that gives you up to three months of storage. As far as professional monitoring and cloud storage, that’s an additional service. Eufy has two plans for professional monitoring: Basic and Plus. The Basic plan has a price per camera and the Plus includes up to 10 cameras.
BASIC PLAN $4.99/MONTH ($49.99/YEAR) | PLUS PLAN $9.99/MONTH ($99.99/YEAR) | |
---|---|---|
24/7 Advanced Security Monitoring | X | |
24/7 Emergency Dispatch | X | |
Up to 20% Home Insurance Discount | X | |
Works with Sensor/Camera | X | |
Custom Monitoring Services | X | |
False Alarm Forgiveness | X | X |
The Highest Response | X | X |
Tap for Dispatch | X | X |
Practice Mode | X | X |
Home Security Products Offered
Eufy offers a reasonable arrange of home security products, including:
- Security cameras (battery and wired)
- Floodlight cameras
- Video doorbell
- Smart lock
- Home alarm
- Home security systems
Installation
Eufy doesn’t offer professional installation services. Their home security products are supposed to be easy to install. Their smart home support hub includes tutorials, manuals and support videos to help with installation.
Home Automation and Smart Home Features
Some Eufy cameras have smart home integrations; however, these are very limited. Eufy cameras connect to Alexa and Google Home. Some products like the Wi-Fi Smart Lock and Eufy’s Video Doorbell can also be integrated.
Warranty
Eufy offers a hassle-free warranty on its products, including a unique warranty for refurbished items. Warranty periods vary, with up to 24 months for major devices and a 30-day return policy for accessories. Eufy’s 30-day money-back guarantee allows returns for any reason from authorized online purchases, with the buyer covering shipping for non-quality related returns. Quality-related issues are addressed directly by Eufy or authorized resellers, potentially involving replacements with the same or refurbished models. The warranty on replacements extends the original period or lasts three months after replacement, whichever is longer. Items not covered include those without proof of purchase, lost or stolen items, and damages from misuse or external sources.
Customer Support & Reviews
Eufy provides comprehensive customer support through live chat and phone services tailored to different regions and product categories. In the United States, live chat is available from Monday to Friday, 8:00 a.m. to 4:00 p.m. PT. For specific product support, Eufy offers dedicated lines: +1 (800) 988-7973 for security, baby and pet products with service hours from Monday to Friday, 6:00 AM to 5:00 p.m., and over the weekend from 7:00 a.m. to 3:30 p.m. PT. For clean, MACH and health products, the contact number is +1 (800) 994-3056, with the same weekday hours and Saturday support from 7:00 a.m. to 3:30 p.m. (PT).
Other Benefits
Eufy home security systems can virtually cover every inch of your home. Their outdoor and indoor cameras are a great option to get a 360-view of your home. Some cameras have A.I. features, including person and pet detection, to reduce notifications. But, perhaps one of the biggest benefits of Eufy is that it doesn’t require professional monitoring like other brands. You can forgo the subscription and self-monitor your cameras if you wish.
Fine Print
With all Eufy’s products, you have a 30-day money-back guarantee for any reason. Products also come with a limited warranty provided by the manufacturer. For smart lighting, the warranty period is 12 to 18 months. For security products warranty is 12 months, and accessories have a 30-day warranty period.
Arlo
Arlo at a Glance
Arlo is a popular home security system company. Praised by reliable products with great battery life (even in cold weather), many models include night vision capabilities and two-way audio built-in. Arlo has a few security cameras to choose from, but all of its devices are designed to help you create a personalized home security system.
Pricing
Unlike other DIY home security systems, Arlo focuses on its cameras. You can purchase cameras alone, as add-ons or as part of an Arlo camera system. For example, the Arlo Ultra costs $299.99 alone, but when purchased as part of a three-camera security system, it costs $799.99, saving about $100 on the cameras alone.
PRICE OF ADD-ON CAMERA | PRICE OF ONE CAMERA KIT | PRICE OF TWO CAMERA KIT | PRICE OF THREE CAMERA KIT | |
---|---|---|---|---|
Arlo Essential Indoor Security Camera | $99.99 | $99.99 | $199.98 | $299.97 |
Arlo Essential Wireless Security Camera | $129.99 | $129.99 | $259.98 | $349.99 |
Arlo Go | $349.99 | $349.99 | $699.98 | $1,049.97 |
Arlo Go Wireless Security Camera | $429.99 | $429.99 | $859.98 | $1,289.97 |
Arlo Pro 3 | $99.99 | $189.99 | $229.99 | $329.99 |
Arlo Pro 3 Floodlight Camera | $249.99 | $249.99 | $499.98 | $749.97 |
Arlo Pro 4 | $199.99 | $199.99 | $379.99 | $549.99 |
Arlo Ultra 2 | Not available | Not available | $299.99 | $599.99 |
Professional Monitoring
As a DIY home security system, Arlo doesn’t offer professional monitoring services. However, Arlo offers what they call Secure Plans. A subscription-based service provides cloud recordings, 30-day video history, advanced object detection, package detection and smart alerts. They offer two plans: Premier and Elite. The Premier Plan starts at $2.99/month per camera and the Elite Plan is $4.99/month per camera.
NO SECURE PLAN | PREMIER PLAN | ELITE PLAN | |
---|---|---|---|
Live streaming | X | X | X |
Motion detection notifications | X | X | X |
Animated preview | X | X | |
Interactive notifications | X | X | |
Package, person, vehicle, and pet detection | X | X | |
Smoke/CO alarm detection | X | X | |
Emergency response | X | ||
Priority support | X | X |
Home Security Products Offered
Arlo offers a more limited home security product offering, including:
- Wireless security cameras
- Floodlight cameras
- Video doorbell
- Home security systems
Installation
Most Arlo products don’t include professional installation services. However, Arlo does provide installation services for the Arlo Video Doorbell through a partnership with HelloTech. Still, Arlo devices are easy to install, with most cameras including screw and magnetic mounting options.
Home Automation and Smart Home Features
Arlo offers third-party compatibility with Amazon, Apple, Google, Samsung and other IoT brands. These integrations provide a seamless experience between devices and help integrate your Arlo devices into a smart home ecosystem.
Warranty
Arlo provides a limited hardware warranty for its products, which covers defects in material and workmanship under normal use. The warranty period varies by product category, with most items covered for one year from the date of purchase. It’s important to retain your receipt as proof of purchase to be eligible for warranty service. The warranty is valid only for products purchased directly from Arlo or an authorized Arlo reseller. For warranty service, you may need to return the defective product to Arlo, and you’ll be responsible for the shipping costs. Arlo may replace your product with a new or refurbished unit, or refund the purchase price if they’re unable to provide a replacement. The warranty does not cover damages caused by misuse, accidents or unauthorized modifications.
Customer Support & Reviews
For customer support, Arlo offers phone support seven days a week from 6 a.m. to 6 p.m. PT, which is included with any Arlo subscription and free for the first 90 days after any Arlo purchase. Canadian customers can contact Arlo at +1 (833) 290-9488. Additionally, Arlo provides a chat support option for customers with an active Arlo service plan or trial, which can be accessed through their website. This multi-channel support ensures that customers can get help with their Arlo products in a way that’s convenient for them.
Other Benefits
In addition to excellent video quality, Arlo’s cameras adjust to movement and zoom into subjects of interest automatically. Some cameras even have A.I. features like advanced object detection to differentiate between passing traffic and people standing at your front door.
Fine Print
Arlo’s limited warranty begins on the date of the purchase. The hardware warranty period is one year from the date of purchase. Warranty does not cover product failures due to damage from shipment, storage, handling, accident or misuse.
Key Differences Between Eufy and Arlo
Range of Devices
Overall, Eufy has a wide range of home security products. From indoor to outdoor cameras, alarm systems, video doorbells, and more, Eufy can provide a more comprehensive home security system.
Built-in Storage
While both brands don’t require a subscription. Most Eufy cameras have built-in storage that holds up to three months of footage. While Arlo only provides cloud-storage solutions available through its paid plans.
Video Quality
Eufy’s cameras only support 1080p or 2K resolutions. On the other hand, Arlo’s cameras support 1080p HD up to 4K, offering higher quality video overall.
Key Similarities Between Eufy and Arlo
No Subscriptions or Contracts
You can use either brand without signing a contract or paying a monthly subscription. But, if you want features like professional monitoring and video history, you will need to pay additionally for these features.
DIY Installation
Both brands are easy to install and come with manuals and instructions on customizing your home security system.
Mobile App
Eufy and Arlo have mobile apps that let you receive notifications and control your system remotely.
How Eufy Stacks Up Against Arlo
Bottom Line: Security Companies Roundup
If you’re looking for a new home security system and want something easy to set up, reliable and that has excellent features, then either Eufy or Arlo will work for you. However, with higher video quality and superior smart home integrations, Arlo is overall a better option for home security.
Is Eufy or Arlo Right for You and Your Home?
Eufy is an excellent option for those who want to keep their home secure without breaking the bank with no monthly fees and a lower cost of ownership. If you’re looking for something more than just security, Arlo offers additional features such as motion detection zones, two-way audio communication between cameras and your phone or Alexa device, night vision and person alerts.
You can also see how Arlo fares against other companies with our guides on Arlo vs Lorex and Arlo vs Blink.
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Frequently Asked Questions (FAQs)
Is Arlo camera better than Eufy?
Arlo cameras can record in 4K resolution, while Eufy’s cameras only support up to 2K resolution. In addition, Arlo’s night vision and audio are superior to Eufy’s.
Can Eufy cameras be stolen?
Wireless cameras are subject to theft no matter the brand. However, the locally-stored footage in Eufy’s cameras is encrypted with military-grade technology to ensure the only way to see videos from your camera is by logging into your EufySecurity app.
What company owns Eufy?
Eudy is owned by Anker Innovations, a home security company.