Oneguard Home Warranty Review 2024

By Shelby Simon , Samantha Allen
Contributor, Editor
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OneGuard Home Warranty provides extensive home appliance and maintenance coverage to homeowners in Arizona, Nevada and Texas with three competitively-priced plan options. The company’s claims to prioritize positive customer experiences and service satisfaction are reflected in their overall customer rating at nearly 4 out of 5 stars, and the business is accredited with the Better Business Bureau (BBB) with an A+ rating.

What makes OneGuard stand out is their inclusion of home maintenance services that are not typically done by other home warranty companies, including pest control and HVAC tune-ups.

Overall, OneGuard is competitive with larger, national home warranty companies and offers home maintenance bonuses that their competitors will not.

Pros

  •  Includes tedious home maintenance tasks uncommonly offered by competitors
  • Covers pre-existing conditions
  • Easy to contact customer service and submit a claim

Cons

  • Only available in three states: AZ, NV and TX
  • Customers pay a $75 service call fee or deductible every time a technician comes to their home
OneGuard Home Warranty
Learn More
Via Angi's Website
3.9
Our star ratings are based on a range of criteria and are determined solely by our editorial team.
Service Fee
$75
States Serviced
3
Customer Rating
3.9

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Oneguard Home Warranty at a Glance

Founded in 1990, OneGuard Home Warranties was created by property managers who wanted to provide broad home warranty coverage with few limitations and help homeowners with the hassles of home repairs and maintenance.

The company, which serves three Southwestern states, provides two major pillars of service. First, they fix major household systems and appliances that break down. Second, they also help eliminate many home maintenance stressors, such as pest control, carpet cleaning and HVAC tune-ups, which are not typically covered by home warranty companies.

OneGuard’s breadth of services surpasses that of their traditional home warranty competitors and makes them a singular destination to handle all home care needs—and, according to their website, with exceptional customer service at the forefront.

Oneguard State Availability

Currently, only homeowners in Arizona, Texas and Nevada are eligible for OneGuard.

Other Benefits

OneGuard offers customer care available online or by phone 24/7 to address any concerns and to follow up with service quality checks.

Home maintenance services are a perk offered by this company that is a rarity amongst home warranty companies. They offer plans that will dispatch a qualified contractor to take care of household hassles such as carpet cleaning, pest control, window washing, HVAC tune-ups, landscaping and other services.

Fine Print

When you submit a claim, OneGuard will select a qualified service contractor from their network to provide service and the homeowner will owe a service fee or deductible of $75. Repairs are guaranteed for 30 days, and if there is a second malfunction within that time frame, OneGuard will dispatch a contractor at no additional service fee to the homeowner.

The OneGuard warranty plans and coverage of appliances and home systems, from lowest to highest coverage and cost, are named Sentinel, Centurion and Guardian. The cost of each plan varies by state but is on par with the average cost of other home warranty plans: between $300 and $600 annually (with the exception of the Guardian plan in Texas, priced at $699). 

How Oneguard Stacks Up

Company Service FeeCustomer RatingNumber of State ServicesLearn More
Oneguard Home WarrantyN/A3.93Learn MoreVia Angi's Website
AFC Home Warranty$75-$1254.249 + DCGet A Free QuoteOn AFC's Website
Amazon Home Warranty (AHW)$753.7544 + DCRead MoreRead Forbes' Review

Is Oneguard Home Warranty Right for You? 

If you live in Arizona, Nevada or Texas, OneGuard may be worth considering for your home warranty. Evaluate your desired and anticipated coverage needs for appliances, services and maintenance to help you determine if any of OneGuard’s three plan options (plus anticipated service fees) make sense for your home. 

Their different plans cover different appliances (with the most appliances covered under the most expensive plan, Guardian) so a cost analysis comparing the price of coverage for your top priorities will help you determine whether OneGuard is the most competitive option.

Additionally, the company’s home maintenance services can offer homeowners major peace of mind—plus savings of time and money—when it comes to handling the less-than-desirable tasks of maintaining a home. Bundling the cost of these services with home warranty could ultimately save you more than hiring a contractor yourself—the company already has trusted and qualified technicians in their network—and it eliminates the need for you to do a potentially lengthy search on your own.

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Methodology

To determine the best home warranty providers ranking, the Forbes Home Improvement editorial team analyzed third-party data on 13 major companies, with each company’s star rating determined by evaluating a variety of metrics, including:

  •  Pricing (20%) 
  • Customer happiness (20%) 
  • Response time (15%) 
  • What’s included in coverage (15%) 
  • Nationwide availability (15%)  
  • Discount availability (10%) 
  • Option to pick technician (5%) 

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Frequently Asked Questions (FAQs)

Who owns Oneguard Home Warranty?

American Home Shield (AHS), one of the largest and most reputable home warranty providers in the United States, acquired OneGuard in 2016. AHS is the home warranty unit of ServiceMaster Global Holdings Inc.

Does Oneguard Home Warranty cover roof leaks? 

While there is no information specifically available about roof leaks on the company’s website, they do cover leaks caused by appliance and home system failures and have contractors in their U network who can handle this type of maintenance. Whether or not roof leaks are covered may depend on the cause of the leak and whether it is in a part of your home that is covered by your plan option. These variables differ by state.

How do I file a claim with Oneguard Home Warranty? 

Inn To submit a claim with OneGuard, you can either request service online or call 888-896-0014. You’ll need to give the company your policy number and zip code, street address and zip code or your name, zip code and verification code to complete the filing. After approving your claim, OneGuard will select a service contractor from their network that will contact you to assist with a repair or replacement.

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Information provided on Forbes Home is for educational purposes only. The products and services we review may not be right for your individual circumstances.

Forbes Home adheres to strict editorial integrity standards. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. The opinions expressed are the author’s alone and have not been provided, approved, or otherwise endorsed by our partners.

Shelby Simon
Shelby Simon Contributor

Shelby is an editor with an affinity for covering home improvement and repair, design and real estate trends. She also specializes in content strategy and entrepreneur coaching for small businesses, the future of work and philanthropy/ nonprofits. An advocate for creativity and innovation, she writes with the knowledge that content trends tell an important tale about the bigger picture of our world. Reach out to her if you want to share a story.

Samantha Allen
Samantha Allen Editor

Sami Allen is an editor with a decade of experience in editorial and who is currently the managing editor at Forbes Home. She got her start in lifestyle writing and editing at Oprah Magazine and more recently sharpened her home repair and design skills at websites like The Spruce and HomeAdvisor.

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