Parul Batra
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Membership (fee-based)Parul Batra is a Global Customer Experience Technology Program Expert at neuro42, focused on solutions to enhance customer experience. Read Parul Batra's full executive profile here.
235 viewsJul 15, 2024
Empathy In The Age Of Automation: Why Human Touch Still Matters
Emotional nuances, like comforting a distressed patient or holding a hand through a difficult diagnosis, simply can't be transmitted through a screen.
650 viewsMay 22, 2024
Mastering The Global Launches: Critical Mistakes To Avoid In Program Management
Ultimately, global launches will work only if they are undertaken with the right combination of strategy and management style.