Privacy Policy
Welcome to Jivrus Technologies' Privacy Policy
Your privacy is important to us. This Privacy Policy helps you understand what data we collect, why we collect it, and what we do with it when you are using our products and services. Please take time to read it carefully.
Privacy Policy
We build a range of products that enable users to do better in their professional world. Our products operate as add-ons on existing popular cloud platforms, as web applications on the cloud platforms, or as mobile applications for Android/iOS platforms.
What are our products?
Our products include
Add-ons/ add-ins/ extensions for cloud platforms like Google Workspace, Microsoft, and Zoho
Fillable Document (for Docs, Slides & Sheets)
Fillable Slide
Database Browser
Jivrus Integra Products
Form Director
Cloud Flow Director
Sheet Director and Worksheet Director
Form Builder (for Forms, Sheets, Docs, Slides & Chat) and Form Builder Plus
Map My Sheet
Content Sense
Form Presenter
Web and Mobile Apps for cloud platforms like Google Cloud Platform and Amazon Web Services
Jivrus App Studio (for Google Workspace, for Sheets, and for Enterprise)
AppiWorks platform and associated products
AppiWorks client platform products
AppiWorks for Zoho CRM and specific integrations like MySQL AppiWorks for Zoho CRM, PostgreSQL AppiWorks for Zoho CRM, etc.
AppiWorks for Google Workspace for Forms, Sheets, Docs, Slides, Gmail and Calendar
AppiWorks Hyper Products: HyperList, HyperForm, HyperChat
Looker (Data) Studio Connectors
Several Partner Connectors (e.g. Insightly CRM Data Studio Connector, Google Forms Data Studio Connector, etc)
AppiWorks Looker Studio Connector
Desktop Apps for on-premise, typically connecting with cloud platforms like Google Cloud Platform and Amazon Web Services
Jivrus Integra for Desktop
Jivrus Cloud Drive for Desktop
You can see more details on the products page. The applications and add-ons in the products section of this website are covered by the following privacy policy.
What information do we collect?
Personal Information - We collect email addresses, full names, and photo URLs from users through Google account and sign-in services or directly in our app.
Account Information - We collect your account information such as plan, validity, history of subscriptions, and renewals to the services provided by our products.
Browser Information - We collect information that the browser sends when you access our products. This includes IP (Internet Protocol) address, browser name, type, version, operating systems, devices, the pages, the components you visit, the time and date of your visit, the time spent on those pages, and other statistics that can be provided by the browser.
Log/Activity Data - We collect logs from our apps to help us investigate issues and improve. We collect activities done by the user and performance measures like time taken to execute and throughput.
Location Information - We collect the location of the users when the users accept explicitly to provide location information for services from our products that require location details. This will include GPS, IP address, and sensor data from your devices.
We use several technologies to collect and store cookies, pixel tags, local storage, REST calls, logs, and databases. In addition, we use third-party services such as Google Analytics that collect, monitor and analyze information.
How do you use the information?
Provide our services - We use your personal information such as your email address to identify yourself and the services accessible to you.
Support our services - We use your activity and log details to support our services by investigating, analyzing, and resolving issues faced by you while accessing our products. This also helps us to monitor the outages, blockages, or errors in the service and take remedial actions.
Domains and Cloud Platforms: We use the information from the jivrus.com domain and associated cloud deployments in GCP, AWS, Zoho, or Azure cloud platforms. These web applications are accessible from https://www.jivrus.com subdomains of jivrus.com.
Communications - We use the information we collect, like email addresses, to contact you with information about new features/ releases, newsletters, marketing or promotional materials, and other information. If you are interacting with us for any queries, we use your contact information to get back to you.
Security - The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We rely on the underlying cloud platform like Google Cloud Platform to provide security to your information. We never sell or rent your Personal Information to anyone.
What information do we share?
We share your information only with your consent. Some of the situations include - you are upgrading that requires your email address to be shared with a payment gateway like PayPal or using a third-party service like SharingTree digital content platform or AI provider like Open AI's Chat GPT or Google's PaLM API. There will be explicit consent sought from you before sharing such information with third-party applications.
We share logs, activities, and events that we collect along with the browser information to Google Analytics for visualization and monitoring purposes.
How to access, transfer, or delete your information with us?
We allow users to access, transfer, or delete their information stored with us if they authorize us to do so. Users need to raise a support request and confirm authorization to access, transfer, or delete their information stored with us. Upon authorization, our team will fulfill the request and respond back to the request.
We retain the collected personal information in our system to provide you with continued service until you ask us with a formal request to delete it.
Google API Services User Data Policy
Our products' use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Changes to the policy
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the product and service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.