How do you manage communication breakdowns when dealing with challenging clients remotely?
Managing communication breakdowns with challenging clients remotely can be a daunting task. It requires a blend of patience, strategy, and a deep understanding of interpersonal communication. In the digital age, where face-to-face interactions are often replaced by emails, calls, and video conferences, the nuances of conveying tone and intent can get lost, leading to misunderstandings. When you're dealing with a client who is already difficult, these communication barriers can become even more pronounced. The key to navigating these choppy waters lies in your approach—being proactive, maintaining clarity, and ensuring that your client feels heard and understood, even when miles apart.
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Nida RasheedCEO of NR chartered accountants | Empowering Tech Teams as a Technical Recruiter
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RANJIT SANDILYADeputy Registrar @ Banaras Hindu University | PhD Scholar in Supply Chain Management, MBA, DIP IN BANKING & FINANCE…
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Munish Bakshi - LSSMBB, PRINCE 2, ITILSVP Process Excellence & Business Transformation - Teleperformance DIBS