How do you prove your value as a peer support and wellness professional?

1 Define your outcomes

The first step to prove your value is to define what outcomes you want to achieve with your clients, and how you will measure them. Outcomes are the changes or benefits that result from your peer support and wellness services, such as improved well-being, reduced distress, increased self-efficacy, or enhanced social support. You can use various tools and methods to assess your outcomes, such as surveys, interviews, focus groups, or standardized scales. You should align your outcomes with the goals and needs of your clients, as well as the expectations and requirements of your employers and funders.

2 Collect and analyze data

The second step is to collect and analyze data that shows your progress and impact on your outcomes. Data can be quantitative, such as numbers, percentages, or scores, or qualitative, such as stories, feedback, or testimonials. You should collect data regularly and systematically, using reliable and valid sources and instruments. You should also analyze your data to identify patterns, trends, gaps, and areas for improvement. You can use software, spreadsheets, or charts to organize and visualize your data, and compare it with benchmarks, targets, or baselines.

3 Communicate your value

The third step is to communicate your value to your stakeholders, such as your clients, employers, funders, or peers. You should use clear and concise language, and tailor your message to your audience and purpose. You should highlight your strengths, achievements, and successes, as well as your challenges, learnings, and opportunities. You should also use evidence, examples, and stories to support your claims and illustrate your impact. You can use different formats and channels to communicate your value, such as reports, presentations, newsletters, or social media.

4 Seek feedback and improvement

The fourth step is to seek feedback and improvement on your peer support and wellness practice. Feedback can come from various sources, such as your clients, supervisors, colleagues, or mentors. You should ask for feedback regularly and respectfully, and be open and receptive to constructive criticism and suggestions. You should also use feedback to identify your strengths and areas for development, and set goals and action plans to enhance your skills and knowledge. You should also seek opportunities for continuous learning and professional development, such as training, coaching, or mentoring.

5 Build relationships and networks

The fifth step is to build relationships and networks with other peer support and wellness professionals, as well as with other service providers and organizations in your field. Relationships and networks can help you share best practices, resources, and referrals, as well as collaborate on projects, initiatives, or advocacy. They can also help you increase your visibility, credibility, and reputation as a peer support and wellness professional, and create opportunities for recognition, endorsement, or accreditation. You can build relationships and networks by attending events, joining groups, or reaching out to others.

6 Advocate for peer support and wellness

The sixth step is to advocate for peer support and wellness as a valuable and effective service for people with mental health challenges. Advocacy can help you raise awareness, educate, and influence decision-makers and policy-makers about the benefits and needs of peer support and wellness. It can also help you secure funding, resources, and support for your work, as well as create a more inclusive and supportive environment for your clients and peers. You can advocate for peer support and wellness by sharing your story, joining campaigns, or contacting representatives.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?