You're facing pushback from employees on security protocols. How can you get them on board?

1 Educate Clearly

2 Simplify Processes

Employees might push back if security measures seem too complex or cumbersome. Your job is to simplify these processes as much as possible. If you're implementing a new password policy, provide a password manager tool to help them generate and store complex passwords easily. For multi-factor authentication, consider using an app that sends push notifications rather than text codes. The easier it is to follow security protocols, the more likely employees will comply without frustration.

3 Provide Support

One way to get employees on board with security protocols is to ensure they have access to support when they need it. Set up a dedicated helpdesk or chat support for any issues they encounter, whether it's a forgotten password or trouble accessing the VPN. Knowing that help is readily available can alleviate anxiety about new systems and encourage employees to embrace the changes.

4 Recognize Efforts

Recognition can be a powerful motivator. Acknowledge and reward compliance with security protocols to reinforce positive behavior. This could be as simple as giving a shout-out in a company meeting to teams that excel in security practices or offering small incentives for those who proactively report phishing attempts. When employees feel appreciated for their efforts, they're more likely to support and adhere to security measures.

5 Continuous Feedback

Lastly, establish a channel for continuous feedback. Security protocols might need tweaking, and who better to provide insights than the employees who use them daily? Encourage your team to share their experiences and suggestions. This not only helps in refining the processes but also makes employees feel valued and involved in the decision-making process, fostering a sense of ownership over network security.