Last updated on Aug 21, 2024

You're navigating a complex business decision. How does emotional intelligence guide your choices?

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When faced with a complex business decision, you might feel overwhelmed by the technicalities and potential outcomes. However, it's crucial to acknowledge the role emotional intelligence (EI) plays in navigating these waters. EI is the ability to understand and manage your own emotions, as well as recognize and influence the emotions of others. In the context of business communications, leveraging EI can be the difference between a well-navigated decision and a misstep. It's not just about what you decide, but how you arrive at that decision and communicate it.

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