Here's how you can effectively manage and resolve performance issues within your team as a team leader.
As a team leader in Business Process Outsourcing (BPO), recognizing and addressing performance issues within your team is paramount. The success of BPO relies on the efficient execution of outsourced business tasks, making team performance critical. Whether it's due to lack of training, miscommunication, or personal challenges, performance issues can arise. Your role involves identifying these issues early and managing them effectively to maintain productivity and service quality. This article guides you on how to handle such situations, ensuring your team continues to operate at its best.
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Vinaya RaviHead – Operations (e-Commerce) at Reliance Digital Retail Ltd.
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Mujibur Rahman ACCAFounder & CEO @ MR-Accountants | Transform Business Technologically with us | Finance and Tech expert
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Rajbir Singh BishtPassionate Executive Leader | IIMA Alum | XLRI | Leading - People, Practice, Process | Board Chairman | Managing…