What is the best way to enforce cart path policies for golfers?

1 Educate your golfers

One of the most effective ways to enforce cart path policies is to educate your golfers about the reasons and benefits of following them. You can do this by posting clear and visible signs, flyers, or brochures at the pro shop, the first tee, and the cart staging area. You can also include the policies in your website, newsletters, emails, or social media. Explain how cart path policies help preserve the quality and condition of the course, reduce water and fertilizer use, prevent soil compaction and erosion, and enhance the golfing experience for everyone.

2 Train your staff

Another key factor in enforcing cart path policies is to train your staff to communicate and monitor them effectively. Your staff should be familiar with the policies and be able to explain them politely and professionally to golfers. They should also be able to spot and address any violations or issues that may arise on the course. For example, your staff can remind golfers to use the 90-degree rule, to avoid driving on wet or sensitive areas, or to park the cart near the next tee box. Your staff can also use radios, GPS, or cameras to track and report any misuse of carts.

4 Penalize your non-compliant golfers

A negative way to enforce cart path policies is to penalize your non-compliant golfers with fines, fees, or sanctions. You can do this by imposing a charge for any damage or repair caused by cart misuse, by restricting or suspending the cart privileges of repeat offenders, or by banning them from the course altogether. However, you should use this method as a last resort, as it can alienate or anger your golfers and affect your reputation and revenue. You should also make sure that your penalties are fair, consistent, and transparent, and that you have a clear and documented policy for handling disputes or complaints.

5 Solicit feedback from your golfers

A collaborative way to enforce cart path policies is to solicit feedback from your golfers about their opinions and suggestions. You can do this by conducting surveys, interviews, focus groups, or comment cards to gather input from your golfers. You can also create a forum or a platform where your golfers can share their views and experiences with each other and with your staff. This can help you understand the needs and expectations of your golfers, as well as to identify any problems or gaps in your policies or practices. It can also help you build trust and rapport with your golfers and make them feel valued and involved.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?