What are the most important cybersecurity skills for Technical Support professionals?
Cybersecurity is a crucial aspect of any IT service, especially for Technical Support professionals who interact with customers, devices, and networks on a daily basis. As cyber threats become more sophisticated and prevalent, Technical Support professionals need to develop and update their cybersecurity skills to protect themselves, their clients, and their organizations. In this article, we will discuss some of the most important cybersecurity skills for Technical Support professionals and how to acquire them.