What skills do nurses need to be effective patient advocates?

2 Critical thinking skills

Critical thinking is the ability to analyze, evaluate, and apply information in a logical and systematic way. Nurses need to use critical thinking skills to assess the situation, identify the problem, and generate solutions. They need to consider the evidence, the context, the implications, and the alternatives. They also need to be aware of their own biases, assumptions, and limitations. Critical thinking skills help nurses to make informed and ethical decisions, to advocate for the best interest of the patient, and to challenge policies or practices that may compromise patient care.

3 Cultural competence skills

Cultural competence is the ability to interact effectively and respectfully with people from diverse backgrounds, beliefs, and values. Nurses need to develop cultural competence skills to understand and appreciate the perspectives and preferences of their patients. They need to recognize and avoid stereotypes, prejudices, and discrimination. They also need to adapt their communication and care strategies to meet the specific needs and expectations of each patient. Cultural competence skills help nurses to promote patient autonomy, dignity, and satisfaction.

4 Conflict resolution skills

Conflict resolution is the ability to manage and resolve disagreements or disputes in a constructive and respectful way. Nurses need to develop conflict resolution skills to deal with potential or actual conflicts that may arise in their role as patient advocates. They need to identify the sources and causes of conflict, such as miscommunication, differing opinions, or competing interests. They also need to use effective strategies, such as negotiation, mediation, or collaboration, to reach a mutually acceptable solution. Conflict resolution skills help nurses to protect patient rights, to foster collaboration, and to maintain professional relationships.

6 Self-care skills

Self-care is the ability to take care of one's own physical, mental, and emotional well-being. Nurses need to practice self-care skills to be effective patient advocates. They need to recognize and manage their own stress, burnout, and compassion fatigue. They also need to balance their personal and professional lives, to set boundaries, and to seek help when needed. Self-care skills help nurses to maintain their health, happiness, and motivation, to cope with challenges, and to perform at their best.