You’re a manager dealing with a team conflict. How can you solve it using Virtual Reality?

1 Diagnose the conflict

The first step is to identify the root causes, the parties involved, and the impacts of the conflict. You can use VR to conduct interviews, surveys, or assessments with your team members in a virtual setting that is comfortable and confidential. You can also use VR to observe and analyze the team dynamics, communication patterns, and emotional states of your team members in different scenarios. By using VR, you can gather more accurate and rich data than traditional methods, as VR can reduce social desirability bias, enhance self-awareness, and elicit emotional responses.

2 Design the intervention

The second step is to plan and prepare the intervention that will address the conflict and foster positive outcomes. You can use VR to create a customized and realistic simulation that will challenge your team members to face the conflict, practice new skills, and collaborate with each other. You can also use VR to incorporate gamification, feedback, and rewards into the intervention to increase engagement, motivation, and learning. By using VR, you can design a more effective and flexible intervention than traditional methods, as VR can adapt to the needs, preferences, and levels of your team members.

3 Deliver the intervention

The third step is to implement the intervention and facilitate the learning process. You can use VR to deliver the intervention in a synchronous or asynchronous mode, depending on your availability, resources, and goals. You can also use VR to monitor and support your team members during the intervention, by providing guidance, feedback, or encouragement. By using VR, you can deliver a more immersive and interactive intervention than traditional methods, as VR can create a sense of presence, immersion, and agency for your team members.

4 Debrief the intervention

The fourth and final step is to evaluate and follow up the intervention and its outcomes. You can use VR to debrief your team members individually or collectively, by reviewing their performance, progress, and feedback. You can also use VR to measure and track the impact of the intervention on the conflict resolution, team cohesion, and performance. By using VR, you can debrief a more comprehensive and meaningful intervention than traditional methods, as VR can provide more data, insights, and feedback for your team members.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?