Join Ad Hoc on July 31 for a free lunch-and-learn webinar about how native mobile apps can compliment your CX strategy. Meet the presenters who will be sharing insights from Ad Hoc’s experience building successful mobile apps for federal customers. Register today! https://lnkd.in/gGpxzgYE
Ad Hoc LLC
Software Development
Washington, District of Columbia 12,181 followers
Government Digital Services
About us
Ad Hoc is a digital services company that helps the federal government better serve people. Our team of experts from across commercial industry and government brings the modern skills necessary to help agencies transform public services into digital services. Our work enables agencies to meet the needs of their users while closing the gap between consumer expectations and government.
- Website
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https://adhoc.team
External link for Ad Hoc LLC
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Washington, District of Columbia
- Type
- Privately Held
- Founded
- 2014
Locations
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Primary
1350 I St NW
#550
Washington, District of Columbia 20005, US
Employees at Ad Hoc LLC
Updates
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Find the missing piece of your CX strategy. Join Ad Hoc for a free webinar on how native mobile apps are an untapped opportunity to improve government services, with lessons from the VA’s hugely successful Health and Benefits mobile app. https://lnkd.in/gGpxzgYE #mobile #webinar #event #cx
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People should have a choice in how they access government services. In person, on the phone, and online are common, and we think native mobile apps should be part of the toolkit for agencies looking to deliver an excellent customer experience. When applied to well-researched user needs, native mobile apps offer an opportunity to provide a level of convenience that is difficult to replicate with other technologies. Agencies looking to build trust in their services through a better customer experience should evaluate if native mobile apps are the right tool for them. https://lnkd.in/g6tzDAbg #mobile #govtech #cx
Mobile apps, choice, and customer experience - Ad Hoc
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For years, the guidance for agencies has recommended mobile-optimized websites and discouraged native mobile apps. But the times and technology have changed. Agencies that ignore the opportunities presented by native mobile apps are leaving improvements in customer experience on the table. Agencies like the VA have seen great success in adding native mobile apps as one choice for how users access benefits and services. Here’s how one user reviewed the VA’s Health and Benefits mobile app: “This app makes it so easy to see my appointments, order my meds and to keep in touch with the Doctors. Thank you so much for making it easy to navigate and get things done from the comfort of my home. Kudos to you all. A grateful vet.” As with any digital experience project, building great native mobile apps should start with user research and a product-thinking approach to determine if a mobile app is the right tool to address the specific needs of real-world users. When that’s the case, federal agencies should add native mobile applications to their suite of digital solutions to better serve the public and improve customer experience. https://lnkd.in/gwd6UgsH #mobile #govtech #cx
It’s time to revisit mobile apps as a part of your government CX strategy - Ad Hoc
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We are pleased to announce that alongside our partner Softrams, we have won the Centers for Medicare & Medicaid Services WDS Web Accounts and Apply Services contract. Through this work, we'll develop, enhance, and support the ongoing maintenance of publicly used CMS websites, their systems, tools, components, and applications. We’re incredibly excited and honored to work with Softrams to continue delivering real results for CMS that make healthcare information and plans more accessible for the public. #govtech #agile
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We love to see this celebration of the digital experience that the VA is creating for Veterans, including key elements like the VA Health and Benefits mobile app and VA.gov. Ad Hoc is proud of our long-term support of the VA and the many steps they’ve taken to offer Veterans choices in how they want to access VA benefits and services. https://lnkd.in/gGM4WFcZ
Digital Front Door
https://digital.va.gov
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Join members of our team at the AWS Summit on June 26-27, 2024, in Washington, DC! We're excited to meet up with other public-sector leaders and explore the latest in cloud computing and digital innovation. This event is a fantastic opportunity to network, learn, and discover how cutting-edge technology can transform public digital services. Whether you're looking to enhance your digital infrastructure, improve service delivery, or exchange ideas with industry leaders, we'd love to connect with you. Let's discuss how our expertise in people-centered digital experiences can help you reimagine how your agency delivers for the public. https://lnkd.in/gCWiT-3Y #cloudcomputing #AWSSummit #govtech
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As federal agencies adopt AI, one of the most important policy directives for AI readiness may be an OMB memo issued more than ten years ago. In this latest blog post from Mark Headd, learn why high-quality data is crucial for successful AI implementation and how open data policies are laying the groundwork for AI adoption. https://lnkd.in/gu9RfdWV #AI #govtech #opendata
Open data and AI readiness - Ad Hoc
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Ad Hoc has been named one of The Washington Post’s 2024 Top Workplaces for the second year in a row! We would not have received this recognition without our team’s belief that Ad Hoc is a great place to work and thrive, as it’s based on their direct feedback. We’re honored and humbled to have earned another Top Workplaces award. Find out more about what makes Ad Hoc a #TopWorkplace here: https://lnkd.in/gkW3tbMF. Energage Top Workplaces
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We are excited to welcome Ari Hershowitz as Ad Hoc's new Director of Engineering! With more than 15 years of driving innovation in government digital services, Ari brings extensive expertise in engineering leadership, infrastructure modernization, and strategic development to the team. His proven track record in leading high-performing teams and advancing technological solutions will be instrumental as we continue to develop digital public services that meet people's needs and build trust in the government. Welcome to Ad Hoc, Ari!