Ad Hoc LLC

For years, the guidance for agencies has recommended mobile-optimized websites and discouraged native mobile apps. But the times and technology have changed. Agencies that ignore the opportunities presented by native mobile apps are leaving improvements in customer experience on the table.  Agencies like the VA have seen great success in adding native mobile apps as one choice for how users access benefits and services. Here’s how one user reviewed the VA’s Health and Benefits mobile app: “This app makes it so easy to see my appointments, order my meds and to keep in touch with the Doctors. Thank you so much for making it easy to navigate and get things done from the comfort of my home. Kudos to you all. A grateful vet.” As with any digital experience project, building great native mobile apps should start with user research and a product-thinking approach to determine if a mobile app is the right tool to address the specific needs of real-world users. When that’s the case, federal agencies should add native mobile applications to their suite of digital solutions to better serve the public and improve customer experience. https://lnkd.in/gwd6UgsH #mobile #govtech #cx

We are pleased to announce that alongside our partner Softrams, we have won the Centers for Medicare & Medicaid Services WDS Web Accounts and Apply Services contract. Through this work, we'll develop, enhance, and support the ongoing maintenance of publicly used CMS websites, their systems, tools, components, and applications. We’re incredibly excited and honored to work with Softrams to continue delivering real results for CMS that make healthcare information and plans more accessible for the public. #govtech #agile

We love to see this celebration of the digital experience that the VA is creating for Veterans, including key elements like the VA Health and Benefits mobile app and VA.gov. Ad Hoc is proud of our long-term support of the VA and the many steps they’ve taken to offer Veterans choices in how they want to access VA benefits and services.  https://lnkd.in/gGM4WFcZ

Join members of our team at the AWS Summit on June 26-27, 2024, in Washington, DC! We're excited to meet up with other public-sector leaders and explore the latest in cloud computing and digital innovation. This event is a fantastic opportunity to network, learn, and discover how cutting-edge technology can transform public digital services. Whether you're looking to enhance your digital infrastructure, improve service delivery, or exchange ideas with industry leaders, we'd love to connect with you. Let's discuss how our expertise in people-centered digital experiences can help you reimagine how your agency delivers for the public. https://lnkd.in/gCWiT-3Y #cloudcomputing #AWSSummit #govtech

As federal agencies adopt AI, one of the most important policy directives for AI readiness may be an OMB memo issued more than ten years ago. In this latest blog post from Mark Headd, learn why high-quality data is crucial for successful AI implementation and how open data policies are laying the groundwork for AI adoption. https://lnkd.in/gu9RfdWV #AI #govtech #opendata

Ad Hoc has been named one of The Washington Post’s 2024 Top Workplaces for the second year in a row!   We would not have received this recognition without our team’s belief that Ad Hoc is a great place to work and thrive, as it’s based on their direct feedback. We’re honored and humbled to have earned another Top Workplaces award. Find out more about what makes Ad Hoc a #TopWorkplace here: https://lnkd.in/gkW3tbMF. Energage Top Workplaces

We are excited to welcome Ari Hershowitz as Ad Hoc's new Director of Engineering! With more than 15 years of driving innovation in government digital services, Ari brings extensive expertise in engineering leadership, infrastructure modernization, and strategic development to the team. His proven track record in leading high-performing teams and advancing technological solutions will be instrumental as we continue to develop digital public services that meet people's needs and build trust in the government. Welcome to Ad Hoc, Ari!

Ad Hoc is thrilled to welcome Amanda Cascio, SPHR,SCP as our new Vice President of People Operations. Amanda brings more than 20 years of experience in people operations leadership, and we’re excited to see how she helps Ad Hoc continue to build collaborative, remote teams from across the country. Welcome Amanda!

Can native mobile apps help federal agencies improve the CX of their services and build greater trust with the public? We think so. Read our latest blog post to learn why agencies should include native mobile apps as a part of their larger CX strategy and how to best apply the benefits of mobile to the needs of their customers. https://lnkd.in/eXSvdSWe #govtech #CX #mobileapp

Please join us in celebrating our VP of Veterans Affairs, Bill Fischer, who has been honored with the Acquisition Lifecycle Leadership Award from GOVTECH CONNECTS. This award recognizes individuals in government and industry who are dedicated to creating innovative solutions, building strategic partnerships, and using cutting-edge strategies to challenge the status quo. Bill leads his teams with a tireless commitment and passion for empowering the U.S. Department of Veterans Affairs to deliver accessible, user-friendly services that Veterans can rely on. Congrats, Bill – we're so proud of you!