NEWS 📢: SoundHound AI Acquires Amelia, Significantly Expanding Its Scale and Reach In Conversational AI Across New Verticals and Hundreds of Enterprise Brands. Amelia is thrilled to join forces with SoundHound AI to deliver AI-powered experiences across even more verticals. Read the full press release here: https://hubs.li/Q02KyZHf0
Amelia
Software Development
New York, New York 191,860 followers
Conversational AI That's More Than Just Talk.
About us
Amelia is one of the world’s largest privately held AI software companies and a global leader in Enterprise Conversational AI. The company’s technology is trusted by organizations across an array of industries to automate operations, improve customer experience and optimize business outcomes. Amelia’s platform develops and deploys AI tools that manage critical tasks and processes, enabling employees to be more productive and deliver better results while reducing operational costs. Consistently recognized by third-party analyst firms including Gartner’s Magic Quadrant 2023 as a market leader, Amelia has powered the voice operations of global Fortune 500 leaders including Telefónica, BBVa and BNP Paribas. Backed by strategic investments from the Build Group and Monroe Capital, Amelia is headquartered in New York City and serves customers globally through offices throughout the US, Europe and Asia Pacific.
- Website
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https://amelia.ai
External link for Amelia
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- New York, New York
- Type
- Privately Held
- Specialties
- Artificial Intelligence, Automation, Virtual Agents, Generative AI, Conversational AI, AIOps, and AI Agents
Locations
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Primary
17 State Street, 14th Floor
New York, New York 10004, US
Employees at Amelia
Updates
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As enterprises adopt more industry- and domain-specific AI agents, collaboration between AI agents will become vital for driving long-term ROI. Explore the potential of the multi-agent AI universe in this new blog post from VP of Product Marketing Allan Andersen: https://hubs.ly/Q02N0Yk50
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NEWS 📢: SoundHound AI Announces Partnership With MUSC Health To Transform Patient Access With AI Agents. Powered by Amelia – recently acquired by SoundHound AI – MUSC Health’s new AI agent streamlines patient appointment management. 👉Click here to read the press release: https://hubs.li/Q02MTs2g0
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Unlock the full potential of Generative AI for customer service by partnering with a Conversational AI vendor that harnesses GenAI in a secure and enterprise-ready manner. Read this Gartner® report to learn more: https://hubs.li/Q02MCTn80
Gartner® Innovation Insight: Generative AI Chatbot to Improve CX and Agent Productivity
amelia.ai
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For the 4th consecutive year, Amelia has been recognized by Everest Group as a Leader in the Conversational AI Products PEAK Matrix® Assessment. Click here to learn more about this recognition: https://hubs.li/Q02MqBTG0
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No matter if you're tidying up your home, shopping for groceries or embarking on an exciting weekend adventure, you can stay informed on the latest AI insights by tuning in to the Speaking Of AI podcast, available on Spotify: https://hubs.li/Q02Mr8YY0 #SoAI #AIpodcast
Speaking Of AI
https://spotify.com
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Faced with increasing competition from FinTechs and non-bank alternatives, now is the time for retail banks to transform their customer experience with AI. 👉Read this paper to discover how retail banks can put AI to work to win customer loyalty: https://hubs.li/Q02MhmFd0
Breaking the Mold for Digital Banking Experiences with Conversational and Generative AI
amelia.ai
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In this article, Hotel Business Magazine highlights how Resorts World Las Vegas will leverage the #GenerativeAI capabilities within the Amelia Answers platform to elevate guest experiences. 🛎️ Learn more here: https://hubs.li/Q02M79sz0
Hotel Business: Resorts World Las Vegas Enhances Digital Concierge With Generative AI
amelia.ai
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With more than half of banking executives ramping up their investment in AI, there’s no better time to explore how adopting Generative AI can redefine customer service. 💭Imagine, for example, the value of deploying AI agents to provide real-time support to frontline bank staff. Read this blog post to discover more: https://hubs.li/Q02M25l80
How Generative AI Improves Productivity and Service Quality in Banking Contact Centers
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Explore the intersection of healthcare and AI with our Speaking Of AI hosts and special guest Dr. Patrick McMahon. 🎙️Check out the full episode, available here: https://hubs.li/Q02LPq0T0 #SoAI #AIpodcast #Amelia