How is your #HITRUST assessment going? Join Donna Nodson as she talks about Adventures in Audit Management with Teresa Godfroy at the HITRUST conference. With deep expertise from years of experience with HITRUST along with other security frameworks, they will share tips and tricks for making your next assessment easier! ๐ง๐ต๐๐ฟ๐๐ฑ๐ฎ๐, ๐ข๐ฐ๐๐ผ๐ฏ๐ฒ๐ฟ ๐ฏ๐ฟ๐ฑ ๐ฎ๐ ๐ญ.๐ฏ๐ฌ๐ฝ๐บ Omni Hotel at The Star in Frisco, Texas If you are in the middle of your assessment and need help, set up a meeting with Donna Nodson today. ๐ https://lnkd.in/ef36BEWy #HITRUSTCollaborate2024 #HITRUST #BusinessOperations #InfoSec
Blackwood Operations
Business Consulting and Services
Dallas, TX 66 followers
Tackling operations and solving problems for your business. Efficient. Effective. Delivered.
About us
๐ช๐ต๐ ๐๐น๐ฎ๐ฐ๐ธ๐๐ผ๐ผ๐ฑ We do the stuff that you don't like to do - security audits, process mapping, risk management, project management, and more. It's what we love. Blackwood Operations partners with C-suite executives delivering leadership across functional teams, strong stakeholder management, and enterprise-wide collaboration. ๐ช๐ต๐ฎ๐ ๐๐ฒ ๐ฑ๐ผ We cover business operations for companies both big and small, typically service-based and SaaS sectors. Take a look at examples of our impact. ๐น๐ช๐ฒ ๐ต๐ฒ๐น๐ฝ๐ฒ๐ฑ ๐ฎ ๐น๐ฎ๐ ๐ณ๐ถ๐ฟ๐บ ๐๐ฎ๐ธ๐ฒ ๐๐ต๐ฒ๐ถ๐ฟ ๐๐ป๐๐ฎ๐ธ๐ฒ ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐ณ๐ฟ๐ผ๐บ ๐ฏ-๐ฐ ๐ฑ๐ฎ๐๐ ๐๐ผ ๐ญ๐ฑ ๐บ๐ถ๐ป๐๐๐ฒ๐ using process automation. Now a contract can be sent and signed while on the very first call with a client. They are now signing more clients than ever, with the same Intake team. ๐น๐ช๐ฒ ๐ต๐ฎ๐๐ฒ ๐ด๐๐ถ๐ฑ๐ฒ๐ฑ ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐ถ๐ฒ๐ ๐๐๐ฐ๐ฐ๐ฒ๐๐๐ณ๐๐น๐น๐ ๐๐ต๐ฟ๐ผ๐๐ด๐ต ๐ฐ๐ผ๐บ๐ฝ๐น๐ฒ๐ ๐๐ฒ๐ฐ๐๐ฟ๐ถ๐๐ ๐ฎ๐๐ฑ๐ถ๐๐. One company had been trying to achieve HITRUST certification for several years. In less than six months, we used project management techniques and knowledge of audit requirements to successfully achieve their inaugural HITRUST certification with less than 3% Corrective Action Plans (CAPs). ๐น๐ช๐ฒ ๐๐ฟ๐ฎ๐ป๐๐ถ๐๐ถ๐ผ๐ป๐ฒ๐ฑ ๐ฎ ๐ฐ๐น๐ถ๐ฒ๐ป๐ ๐ฐ๐ต๐ฎ๐ป๐ด๐ถ๐ป๐ด ๐ณ๐ฟ๐ผ๐บ ๐ผ๐ป๐ฒ ๐๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐ ๐๐ฒ๐ป๐ฑ๐ผ๐ฟ ๐๐ผ ๐ฎ๐ป๐ผ๐๐ต๐ฒ๐ฟ ๐ถ๐ป ๐ฎ ๐บ๐ฎ๐๐๐ฒ๐ฟ ๐ผ๐ณ ๐๐ฒ๐ฒ๐ธ๐. Proper planning, progress reporting, vendor communication, and testing enabled the business to have critical transparency. Our team further optimized delivery by identifying newly available automation and supporting the teams with training. ๐ช๐ต๐ฒ๐ฟ๐ฒ ๐๐ฒ ๐๐ผ๐ฟ๐ธ Blackwood operates across the US and UK with business structures in both countries. ๐๐ฒ๐'๐ ๐๐ฎ๐น๐ธ Focus your energy where you thrive and let us help with the rest. Set up a call and take a step towards a better solution. โก https://calendly.com/donna-nodson/30min
- Website
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https://www.blackwoodops.com
External link for Blackwood Operations
- Industry
- Business Consulting and Services
- Company size
- 2-10 employees
- Headquarters
- Dallas, TX
- Type
- Privately Held
- Specialties
- operations, business, management, process, project, consulting, startup, executive, cybersecurity, security audit, HITRUST, SOC2, vendor, StateRAMP, FedRAMP, change, SmartAdvocate, and Process automation
Locations
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Primary
Dallas, TX, US
Updates
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๐๐ ๐ฎ ๐ฃ๐ฒ๐ฟ๐๐ผ๐ป๐ฎ๐น ๐๐ป๐ท๐๐ฟ๐ ๐น๐ฎ๐ ๐ณ๐ถ๐ฟ๐บ, ๐ต๐ผ๐ ๐ถ๐ ๐๐ผ๐๐ฟ ๐๐ป๐๐ฎ๐ธ๐ฒ ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐? โก Are you signing as many cases as you want? โก How long does it take to get your contracts signed? โก Are your client engagement costs as low as they could be? There are a lot of opportunities for automation within the Intake process. The right automation can reduce Intake from 3-4 days to as little as 15 minutes. You will sign more cases, have more revenue, and enjoy stronger profit margins. ๐๐ป๐๐ฎ๐ธ๐ฒ ๐๐ด๐ป๐ถ๐๐ฒ ๐ฐ๐ฎ๐ป ๐ฝ๐ผ๐๐ฒ๐ฟ ๐๐ฝ ๐๐ผ๐๐ฟ ๐น๐ฎ๐ ๐ณ๐ถ๐ฟ๐บ ๐ถ๐ป ๐ท๐๐๐ ๐ด ๐๐ฒ๐ฒ๐ธ๐! Your Intake process is the lifeblood of your firm. Every aspect of it needs to be strong. Set up a consultation and see if Intake Ignite is a good fit for you. ๐ย ๐ฆ๐ฒ๐ ๐๐ฝ ๐ฎ ๐ณ๐ฟ๐ฒ๐ฒ ๐ฐ๐ผ๐ป๐๐๐น๐๐ฎ๐๐ถ๐ผ๐ป: https://lnkd.in/eYP4cnMD ๐๐ข๐ณ๐ฏ๐ช๐ฏ๐จ: ๐๐ง๐ต๐ฆ๐ณ ๐๐ฏ๐ต๐ข๐ฌ๐ฆ ๐๐จ๐ฏ๐ช๐ต๐ฆ, ๐บ๐ฐ๐ถ ๐ฎ๐ข๐บ ๐ฏ๐ฆ๐ฆ๐ฅ ๐ต๐ฐ ๐ฉ๐ช๐ณ๐ฆ ๐ฎ๐ฐ๐ณ๐ฆ ๐ค๐ข๐ด๐ฆ ๐ฎ๐ข๐ฏ๐ข๐จ๐ฆ๐ณ๐ด!ย ย ๐ #PersonalInjury #LawFirm #Cases #Intake #Revenue #Growth #Process #Automation #Rainmaker #Law #HighPerformance #Lawyer #Attorney Photo credit: Ethan Hoover
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It's ๐๐๐ฐ๐ฒ๐ป๐๐ถ๐ผ๐ป ๐ง๐ต๐๐ฟ๐๐ฑ๐ฎ๐, a holy day of obligation in the Roman Catholic Church. Why does this matter on LinkedIn? There's also an ๐ฎ๐ฐ๐๐ถ๐๐ฒ ๐ฐ๐๐ฏ๐ฒ๐ฟ๐ฎ๐๐๐ฎ๐ฐ๐ธ ๐ด๐ผ๐ถ๐ป๐ด ๐ผ๐ป ๐ฎ๐ ๐๐๐ฐ๐ฒ๐ป๐๐ถ๐ผ๐ป, a healthcare organization that spans 140 hospitals and 40 living facilities across almost half the states in the U.S. ๐๐ผ๐ถ๐ป๐ฐ๐ถ๐ฑ๐ฒ๐ป๐ฐ๐ฒ? ๐ฆ๐๐ฎ๐ ๐๐๐ป๐ฒ๐ฑ. #cybersecurity #breach #ascension #healthcare #risk Donna Nodson
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This person quit, so the leadership team decides to delegate it to other employees instead of hiring. ๐ช๐ต๐ ๐ผ๐ฝ๐ฒ๐ป ๐๐ผ๐๐ฟ ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐ ๐๐ผ ๐๐ป๐ป๐ฒ๐ฐ๐ฒ๐๐๐ฎ๐ฟ๐ ๐ฟ๐ถ๐๐ธ? Risk management comes in all shapes and sizes. The signs are right there. #Risk #Reduce #Manage #Mitigate Donna Nodson
HR: Sofie just quit. CEO: What do you want me to do?ย HR: Are we going to replace her? That project management role was crucial to the company.ย CEO: We are not hiring new employees for the foreseeable future. Instead, delegate her tasks to others. HR: Are we offering a promotion for employees who take on additional tasks by picking up their workload? CEO: Of course not. - 2 Weeks After - HR: The individuals to whom we assigned Sofie's tasks have submitted their two-week notice. CEO: Theyโre just not committed enough, thatโs ridiculous. Delegate their work to Tanya she has been here for 8 years, she will do it. - 4 Weeks After - HR: Everyone on our project management team has quit, including Tanya. We need to rebuild the entire department.ย CEO: I never thought that Tanya and Sofie would quit after 8 years. I thought this work meant a lot to them. -ย -ย - The lesson here is that if you can't afford to give a top-performing employee a $10,000 raise, you certainly can't afford to lose them. It's crucial to always find a way to retain and take care of your most loyal and top-performing employees. What lesson did you learn from this situation? #hiring #quitting #promotion #leadership #footwear #footwearleader #farylrobin
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These are strong steps for maintaining quality control standards for any business. Thanks for sharing, Christopher McKinley. #quality #bspk #operations
3. Maintain Quality Control Standards: Because let's face it, we don't want a project that's as dry as the Sahara desert. We want it to be a masterpiece, like the Mona Lisa of projects. So, here's how we can spice things up and ensure those quality standards are met: a) Set clear quality expectations: No, we're not talking about vague descriptions like "good" or "excellent." We need to be as specific as a GPS guiding us to the nearest ice cream shop. Give those subcontractors detailed specifications and requirements, so they know exactly what level of awesomeness we're aiming for. b) Regular inspections and audits: Think of yourself as the project detective, Sherlock Holmes in a hard hat. Conduct regular inspections and audits to catch any quality slip-ups. And when you do find them, don't be shy to address them. It's like fixing a leaky faucet before it becomes a full-blown flood. c) Encourage open communication: We're not running a secret spy agency here. Let's create an environment where subcontractors feel comfortable speaking up. If they spot any quality concerns or face challenges, we want to hear about it faster than the speed of light. Together, we can tackle those issues head-on and make this project a shining example of excellence. Remember, quality control doesn't have to be all serious and boring. Let's inject some fun and zest into it, like a project party that everyone wants to be a part of!
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This is a great perspective from a #Startup #Founder who has sold his business and is now running the business with a long-term trajectory. Great insights and knowledge. Check it out! ๐
Founder & CEO @ Octopus Legacy (formerly Guardian Angel - acquired) | Tech for Good | Angel Investor | We're Hiring
12 months ago I decided to sell my startup to Octopus. The most frequent question I get from other founders now is the difference between running a company now vs then. The first big change was that we shed our wings, grew some tentacles in their place, and became Octopus Legacy. ๐ This has come with some big differences in how we run our company. 1๏ธโฃ No more fundraising. As founders know, it's a time-consuming process, often sidetracking us from our core duties and team. Now, without this on my plate, I can focus on what's essential: innovating our company,๐กdeveloping our strategy, and leading my team ๐ฅ 2๏ธโฃ We take a long-term strategy.โณPost-acquisition, we have the security to know that weโre not going anywhere and have no risk of going out of business. I can think 10 years ahead, and put together a long-term plan. Compared to chasing our tail even 18 months. The decisions we make now can have exponential returns, like compound interest ๐ฐ 3๏ธโฃ With this, comes a new risk of losing more money slowly. There is something about the 'money running out' that keeps a team scrappy and focused. As a founder, you want to start getting wins or fail fast. 4๏ธโฃ Weโve learnt to hire, quick. Since our acquisition, our team has grown 2.5x. It will double again this year. We're swiftly scaling to meet our goals. Itโs quite a change to go from an intimate start-up where you knew everyone very well, to a big team โ but itโs very exciting. ๐ This feels a little like moving from a bus to a train. 5๏ธโฃ Greater impact.๐ฅ Being part of a renowned group like the Octopus has significantly amplified our voice on critical industry issues and trends. Weโre in a stronger position to contribute to making a difference. We believe we will be the first household brand for estate planning, and bring the process into the 21st century... something I thought was a possibility, but in reality unlikely just 2 years ago. Selling your company is always a big decision and will lead to massive changes, however, like always, follow your gut.
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How are you managing risk at your business? What procedures do you have in place to verify that instructions from your leadership team are authentic? This isn't a guessing game. Make sure you have strong risk management controls in place across the business. #BlackwoodOperations can help. Protect your business. Set up a meeting today. https://lnkd.in/eN9JXu8X
Jake Moore's latest ethical hack used #AI voice cloning software to steal the voice of a CEO! Jake cloned the CEOโs voice (with permission) and sent a voice note to the target companyโs Finance Director asking for funds to be moved into a bank account. The transfer was approved and sent to Jakeโs account with no further checks! This is because: ๐ฃ The voice note, of course, sounded like the boss ๐ฒ The CEOโs phone number verified him (which was spoofed) ๐ The fabricated story matched the dayโs events (using information from the CEOโs social media updates) What lessons can we learn? At the moment, verification tools arenโt always equipped to fully protect against new levels of social engineering. People are still relatively unaware of the risks. So now is the time to get ready for a new wave of impressive cyberattacks ๐ช
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Have you been considering #HITRUST? Check out the #TrustReport to learn more about HITRUST and how it strengthens your company's #security. The proof is in the #results. Not sure where to start? Contact Blackwood Operations to find out how to approach HITRUST, learn about engaging trusted auditors that won't break the bank, and establish a game plan. ๐ Donna Nodson [email protected]
Weโre delighted to release our inaugural #TrustReport, a pivotal publication that underscores the rigorous effectiveness of our assurance model, developed over 17 years. The Trust Report shines a light on HITRUSTโs unparalleled relevance and reliability in the industry and demonstrates why HITRUST remains the gold standard for #CybersecurityAssurance. For more information, check out our recent press release. https://hubs.ly/Q02tfrnv0 #DigitalTrust
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๐๐ฟ๐ฒ ๐๐ผ๐ ๐ด๐ฒ๐๐๐ถ๐ป๐ด ๐๐ต๐ฒ ๐บ๐ผ๐๐ ๐ผ๐๐ ๐ผ๐ณ ๐๐ผ๐๐ฟ ๐๐๐ง๐ฅ๐จ๐ฆ๐ง ๐๐ฒ๐ฟ๐๐ถ๐ณ๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป?ย HITRUST is a significant undertaking. Make sure you are optimizing your investment. Check out HITRUST's Community Extension Program Event on April 18th in Columbus, Ohio at Schellman's office, hosted in collaboration with RISCPoint and UPMC. Michael Parisi will be there. He previously worked at HITRUST and is now with Schellman as Head of Client Acquisition. There is a great agenda lined up. โ HITRUST Overview โ Preparing for a HITRUST Assessment โ How to Navigate Critical Roadblocks โ Risk Management Roundtable Discussion with UPMC, Schellman, and RISCPoint. #CPE #HITRUST #cybersecurity
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The pivot. Plans - especially when it comes to new businesses - rarely progress as we expect. It's critical to pay attention and adjust. You are surrounded by Information, but sometimes it can be difficult to see. Track your data and spend time to understand it. New opportunities could be a pivot away. Donna Nodson Semir Jahic #BusinessOperations #Entrepreneur #Pivot #StartUp
CEO @ Salesmotion | Automating account research for sales teams. | Account intelligence with deep research, signals and insights in one easy-to-use platform. | Ex-Clari, Ex-Salesforce
Confident founder jumping into entrepreneurship. (*watch until the end*) The lesson: it's all about PERSEVERANCE. ๐ Happy Friday ๐ -- ๐ I'm Semir. I write about sales, SaaS and startup-building. ๐ Hit FOLLOW if you like what you're reading. ๐ฌ Want to learn aboutย Salesmotion? Get in touch (link in profile).