CTG

Service desks aren't just about communication—they're a living, breathing, interactive experience for everyone involved. It's easy to grow complacent with a mediocre service desk, but that’s not fair to payers, providers, and most importantly, patients/members. By leveraging cutting-edge technology like cloud and AI, you can ensure the highest standard of patient care and satisfaction. Check out these numbers for some eye-opening insights into today's landscape: https://bit.ly/46dzcDd

Sometimes, the key to a successful IT migration lies in not letting go of legacy systems too soon. A leading pediatric hospital in the Midwest, serving children across multiple campuses and healthcare centers, understood this during their critical transition to Epic Beaker. Discover how they achieved a smooth migration while keeping patient care at the forefront: https://bit.ly/3AQiHBa

Managing Epic training across multiple hospitals can be complex, but with the right strategies, it becomes a streamlined process. From setting up a centralized training hub to utilizing technology for seamless communication, we've got you covered. These 7 actionable strategies to ensure your staff receives the same quality training, no matter the location: https://bit.ly/4g3dJ4y

Today we're celebrating a milestone for our team. 🎉 Please join us in congratulating Faustino E. on his 5-year work anniversary with CTG! Thank you for your dedication to supporting our clients’ #digitaltransformation goals with your solution expertise! Learn more about careers at CTG: https://bit.ly/3L4idKX #GPTWCertified #techjobs

Christine Blanchard, Ritwik Bose, Jeanette Ball, and Jennifer Karstens had a blast presenting at UC San Diego Process Palooza this week! 🎉 It was a great opportunity to connect with industry professionals and share insights on how AI and RPA can revolutionize business processes. Thanks to Triton for making the event even more memorable! 🧜♂️ #ProcessPalooza #AI #RPA #Automation #UCSanDiego

It's time to celebrate one of our own! Please join us in congratulating Imelda B. on her 5-year work anniversary with CTG! Thank you for your dedication to supporting our clients’ #digitaltransformation goals with your solution expertise! Learn more about careers at CTG: https://bit.ly/3L4idKX #GPTWCertified #techjobs

The shift to cloud solutions is reshaping how businesses operate, especially in manufacturing and supply chains. Companies that have embraced cloud technology are enjoying increased flexibility, enhanced data management, and improved decision-making capabilities. Don't just take our word for it, the numbers speak for themselves: https://bit.ly/46U2x5T

"Trust was a huge factor, it felt right" - Becky Kilen-Carter, MS, RHIA, CHPS, Enterprise Officer, Manager of Privacy at Gundersen Health System. Have you ever had a partnership that just clicked? When it came to improving their patient portal support with Amazon Connect, Gundersen needed more than just a vendor. They needed a trusted partner. Why? Because a seamless patient experience was paramount. See how strong relationships drive success: https://bit.ly/46Uswdj

Will your healthcare org need Epic training soon? We're outlining 10 essential tips to make your training program efficient, engaging, and impactful in our latest blog. From leveraging "Super Users" as your secret weapon, to incorporating real-world scenarios, discover how to empower your team and optimize their Epic experience: https://bit.ly/4fTiRYE

Christine Blanchard and Ritwik Bose are thrilled to host an upcoming training session during UC San Diego Process Palooza! Join our session to explore how the adoption of AI and RPA-driven automation solutions can streamline business operations with the aid of digital assistants. #processpalooza