Say hello to dscout’s AI-powered Analysis! ✨ Looking to speed up the analysis of your research, without making a quality tradeoff? Our AI Analysis generates summaries, identifies themes, and categorizes topics—so you can focus on extracting insights and driving impactful change. Learn more about it here: https://lnkd.in/g5Ped7jn
dscout
Software Development
Chicago, IL 20,458 followers
Experience Research Platform
About us
dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants. Leading brands use dscout to test ideas, iterate quickly, collaborate, and build confidently.
- Website
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http://dscout.com
External link for dscout
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Chicago, IL
- Type
- Privately Held
- Founded
- 2011
- Specialties
- mobile research, in-context research, qualitative research, remote research, experience research, usability testing, diary studies, participant management, participant recruiting, live interviews, and AI analysis
Products
dscout
User Research Software
dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants. Leading brands use dscout to test ideas, iterate quickly, collaborate, and build confidently.
Locations
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Primary
222 N LaSalle St
Suite 650
Chicago, IL 60601, US
Employees at dscout
Updates
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The Market Research Society (MRS) Oppies shine a spotlight every year on the people who make things happen in research. Which is why we're jazzed to have been named a finalist for Best Online Qual alongside our customer HSBC. Cheers to our teams for making things happen. 🥂
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The good news is, you have a lot of data. The bad news is, you have a lot of data. The longer, richer, and more nuanced your study, the more time you’ll want to spend immersed in your results. Our in-house researchers share their best advice for drawing your “best-fit” conclusions, whether you have a month, or just an afternoon, to do so.
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When participants are talking about something difficult during an interview, your first instinct might be to try and relate. But keep it to a minimum—even if the intent is to empathize and connect. Using phrases like "I can imagine..." or "I can't imagine..." or briefly bringing up similar experiences you've had can end up belittling the participant's experience. Instead, give a neutral acknowledgement or express empathy. Saying something like, "I'm sorry you went through that," can still build connection without shutting the other person down.
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What does it look like to bring Research and Design together in a way that emphasizes collaboration and alignment across departments? Our Lauren Madura and Claire Ruggiero break it down with a discussion of PWDR (People Who Do Research).
Cross-Team Collabs: How UX Design and UX Research Align at dscout
dscout.com
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If you've said any of these phrases this week, you might be a user researcher. Any other suggestions? Spin the playlist for your coworkers here 👉 https://lnkd.in/gntHtAbj h/t Anton Krotov for the inspo
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Some of the most challenging pushback you'll experience as a researcher is emotional. If you find yourself in this situation, here's a quick tip: 💡Stick to numbers and being as rational as possible. In cases where people's emotions conflict with research results, it's usually because they're in charge of making sure the product is successful. And when insights show the opposite, defensiveness kicks in. Remind people that you're a team, and that the goal isn't to dwell on mistakes or place blame. You're doing what you're doing so everyone can learn and move forward towards a better place all together.
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dscout reposted this
Everyone knows that the people you spend your time with make all the difference in how much you enjoy your (work) life. Tessa Lathrop is the best of the best when it comes to managers - empathetic, direct, supportive, and endlessly generous in sharing her product expertise to help her team members learn and grow. If you're a Senior PM with 4+ years of experience building customer-facing software for the web (B2B SaaS), check out this opportunity to join Tessa and the incomparably fun, thoughtful, and talented team at dscout in building great tools for user research. https://lnkd.in/eZHsQGKy
Senior Product Manager (Remote)
builtinchicago.org