🚀 Generative AI (gen AI) has the potential to revolutionize customer support, as well as reduce operational costs. However, to leverage gen AI for its maximum capabilities, it will be vital to base AI learnings on excellent quality data that is well managed and controlled. 📣 Join this LinkedIn Live session with Everest Group’s David Rickard, Partner, and guest David Ilett, Consulting Director from Davies, to explore practical examples of implementing gen AI for customer experience (CX). Learn about the main challenges organizations face with data provision for AI and understand how to plan adequately to avoid the common pitfalls. 📊 Participants will get a complimentary offer during the event. Sign up now to book your place! 🎉 During this engaging LinkedIn Live, we’ll discuss: ⭐ The main challenges facing enterprises when deploying gen AI 🌐 ⭐ The scale of the data provision challenge 📈 ⭐The practical steps that organizations can take to leverage gen AI Register now for this LinkedIn Live event! 📆
Everest Group
Information Services
Dallas-Fort Worth metroplex, Texas 102,903 followers
A leading global research firm
About us
Everest Group is a leading research firm that applies research to people’s day-to-day business problems. We help business leaders confidently navigate today’s market challenges, driving maximized operational and financial performance and transformative experiences. Our deep expertise and tenacious research focused on technology, business processes, and engineering through the lenses of talent, sustainability, and sourcing delivers precise and action-oriented guidance. Our problem-solving, forward-looking approach is designed around your journey, so you can make better business decisions. Details and in-depth content are available at www.everestgrp.com. Everest Group is a welcoming, inclusive, and respectful place for all our employees. We embrace diversity and want all our employees to feel that they belong and bring their authentic selves to work. Explore our employee career journeys to learn about our extraordinary people, teams, and culture: https://www.everestgrp.com/a-look-inside-everest-groups-culture/
- Website
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https://www.everestgrp.com
External link for Everest Group
- Industry
- Information Services
- Company size
- 501-1,000 employees
- Headquarters
- Dallas-Fort Worth metroplex, Texas
- Type
- Privately Held
- Specialties
- Location Strategy, Talent Management, Operational Strategy, Benchmarking, Business Transformation, RPA, Digital, IT Transformation, Global Services, Outsourcing, Global In-house Centers, Shared Services, and Research
Locations
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Primary
700 Central Expressway South
Suite 400
Dallas-Fort Worth metroplex, Texas 75013, US
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60 St Martin’s Lane
London
London, London WC2N 4JS, GB
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Spaze Platinum Tower
1st Floor, Sohna Road, Sector 47
Gurgaon, Haryana 122001, IN
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5th Floor, MFAR Greenheart
Manyata Tech park, Hebbal Outer Ring Road
Bengaluru, Bengaluru 560045, IN
Employees at Everest Group
Updates
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Curious to see how 25 conversational AI technology providers stack up in the latest Conversational AI PEAK Matrix®? Dive into the comprehensive assessment and discover who leads the pack. Amelia Avaamo CM.com Creative Virtual DRUID AI Engageware Genesys gnani.ai Gupshup Haptik Hyro IntouchCX Kore.ai Laiye Leena AI NICE NTT DATA Omilia - Conversational Intelligence OneReach.ai Rezo.ai Rezolve AI Sprinklr Uniphore Ushur Yellow.ai Gain access to insights from both the 2023 and 2024 reports to stay informed on the dynamic positioning within the conversational AI industry. https://okt.to/0e8kAI Get in touch: Vaibhav Bansal Sharang Sharma Anubhav Das Anish Nath Uday Gupta Karthi P Pragya Sultania Ananay Chahal
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Catch Everest Group Managing Partner Chirajeet Sengupta in an upcoming webinar in which a panel of experts will discuss the potential of #ArtificialIntelligence (#AI) to serve as a sustainable solution to the persistent problem of stagnant labor productivity, emphasizing the exponential nature of tech adoption and the need for a bold vision. Learn more and register: https://okt.to/4wmbfJ
Embedding AI Into Enterprise DNA | Webinar - Everest Group
https://www.everestgrp.com
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Managing supplier risk has become more critical than ever. The increasing complexity of global supply chains and the need for greater transparency and compliance have now made it essential for organizations to adopt advanced supplier risk management tools to mitigate threats. Join this webinar to hear our #sourcing experts address these challenges and discuss the latest supplier risk management tools. They will explore the functionalities these tools offer to mitigate risk across the entire supplier management workflow, such as enhanced risk assessment, improved decision-making, and business continuity in an unpredictable market. https://okt.to/bP1QRU
Mitigating Supplier Risks: The Power Of Advanced Tools And Technologies | Webinar - Everest Group
https://www.everestgrp.com
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The role of the Chief Marketing Officer (CMO) has expanded as MarTech has risen to greater importance for marketing functions 💻. This paradigm shift has seen CMOs taking the reins on decision-making for the acquisition of marketing technology – but rationalizing these often-costly implementations can be difficult. Join Everest Group experts Nisha Krishan, Practice Director, Nitish Mittal, Partner, and Vaani Sharma, Senior Analyst, for a LinkedIn Live discussion on the evaluation of MarTech investments. From the ideal measurement of RoI 💲 to methods for identifying alternatives, participants will gain valuable insights into identifying weaker areas of their marketing tech stack and finding viable, lower-cost replacement solutions. During this in-depth LinkedIn Live, we’ll discuss: ✅ How is the role of CMO becoming more tech-centric? ✅ What are the biggest challenges faced by CMOs? ✅ How can you rationalize MarTech investments? Register now for the LinkedIn Live event!
CMO 2.0: Unlocking the Value from MarTech
www.linkedin.com
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Considering buying #pharma and #medtech services? Here's a selection criteria that might be helpful: https://okt.to/LrJRjq
Pharma And MedTech Services Buyers' Provider Selection Criteria | Market Insights™ - Everest Group
https://www.everestgrp.com
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#GenerativeAI is transforming industries. Our new research, powered by CalypsoAI, sheds light on how various sectors are adopting gen AI, the trailblazing use cases, and what success looks like. Get the ground reality with insights based on real-world data. Learn more: https://okt.to/LKDUtH
Generative AI Adoption – Examining Real-world Use in Horizontal Functions and Future Outlook
www2.everestgrp.com
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In today’s competitive retail and CPG landscape, businesses face pressing challenges, from fluctuating consumer preferences to operational complexities. Generative AI (gen AI) presents a crucial solution, enabling rapid product innovation and enhanced operational efficiency. Adopting gen AI is now essential for companies aiming to stay ahead, and the conversation has shifted from “where can gen AI work” to “where is gen AI working?” This webinar offered buyers and service providers valuable insights into real-world use cases where pilots progress to full production, key challenges, and the enterprise playbook around AI governance. https://okt.to/8G67OT
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#PatientRecruitment is a complex and dynamic part of #ClinicalTrial management, requiring proactive strategies, collaborations, and innovation to overcome challenges and achieve enrollment targets. Patient recruitment is vital for clinical trials, yet it presents challenges that impact study timelines, costs, and overall success. By adopting #PatientCentric approaches, using technology, and fostering collaborations across stakeholders, organizations can enhance recruitment efficiencies and accelerate study timelines, ultimately introducing new treatments to market faster for patients’ benefit worldwide. Patient recruitment in clinical trials will evolve due to technology advances, changing regulatory landscapes, and dynamic patient expectations. Outsourcing patient recruitment to specialized firms offers enterprises and Contract Research Organizations (CROs) opportunities to use expertise, scalability, and flexibility in navigating enrollment complexities. In this report, we examine the patient recruitment landscape, including the challenges that sponsors face. The report also assesses the current state of the supplier ecosystem and explores technology’s role in solving major challenges in patient recruitment. Read on: https://okt.to/NOIbdk Get in touch: Abhishek A.K. Nisarg Shah Gokul Hariharan Janardhan
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Everest Group's Conversational AI for IT Management Products PEAK Matrix® Assessment 2024 is out! See how the 12 conversational AI for IT management technology providers compare in the PEAK Matrix® assessment. ADA Amelia Avaamo DRUID AI HCLSoftware Hyro Kore.ai Leena AI OneReach.ai Rezolve AI Stefanini Group Konverso Read on: https://okt.to/AZQgrh Get in touch: Udit Singh Sarmista Priyadarshini
Conversational AI For IT Management - Products PEAK Matrix® Assessment 2024 - Everest Group
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