We are excited to collaborate with the Customer Experience Foundation, which runs a series of Industry Councils, CXFO Leaders Summits and Member Meet Ups. Join us for an enlightening session on leveraging data to boost your contact center performance. Explore strategies for harnessing data insights to boost efficiency, optimise resource allocation, and significantly enhance customer satisfaction. Register your interest today! https://bit.ly/46QrNtP
EXL
IT Services and IT Consulting
New York, NY 1,009,107 followers
We make sense of data to drive your business forward. #MakeSenseofData #DriveYourBusinessForward #PartnerYourWay
About us
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
- Website
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http://www.exlservice.com
External link for EXL
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- New York, NY
- Type
- Public Company
- Founded
- 1999
- Specialties
- Operations Management, Decision Analytics, Technology Platforms, Healthcare, Finance & Accounting, Insurance, Risk & Financial Management, Travel, Transportation and logistics, Banking and Financial Services, Operations & Process Excellence, Utilities, Analytics, Digital Transformation, Management Consulting, Finance Transformation, IT Audit, Artificial Intelligence, Automation, Robotics, Machine Learning, and NLP
Locations
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Primary
320 Park Avenue
29th Floor
New York, NY 10022, US
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10 Exchange Pl
Jersey City, NJ 07302, US
Employees at EXL
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Joseph McCluskey
Builder of customer and employer experience programs. Consultant for modernizing data, analytics, AI and people-based marketing capabilities.…
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Mike Toma
SVP & CTO, EXL
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Cesar Salas, SHRM-SCP
Global HR Executive | Leadership | HRIS | Compensation | Recruitment | Mobility | Business Strategy | M&A | Project Management
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Kapil Tayal
Updates
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Explore the transformative power of #GenAI with Anand Logani, EVP and Chief Digital Officer. Learn why it's a game-changer, its impact on businesses, and how to leverage its potential fully. Download the white paper now to revolutionize your approach to #Data, drive #Innovation, and elevate productivity. https://bit.ly/3MqW3Cb
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Join us for a complimentary webinar on September 11th where EXL experts and industry leaders discuss the pressing top-of-mind topic, "Life underwriting in the age of AI." You’ll gain insights on reducing time and cost to make underwriting more efficient. Register now: https://lnkd.in/gXE8rw_3 #Underwriting #Insurance #AI
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In today’s competitive marketplace, building strong customer relationships is essential. EXL’s data-driven solutions help you optimize marketing performance and deliver precisely targeted interactions that generate high-quality leads. Elevate your marketing strategy. Learn more https://bit.ly/3z7VbPH #Analytics #DataDrivenMarketing #MarketingStrategy
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EXL has been recognized as a Leader in the Everest Group Analytics and Artificial Intelligence (AI) Services Specialists PEAK Matrix® Assessment 2024. This recognition underscores our relentless dedication to empowering enterprises worldwide with cutting-edge Analytics and AI technologies, driving transformative outcomes and unlocking new opportunities in today's dynamic landscape: https://bit.ly/4cIankq #Insurance #GenAI #DataAnalytics
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As #AI reshapes the #Audit landscape, EXL's recent survey - which spanned 400 audit professionals - shows that 74% expect #GenerativeAI to make a major impact in the next three years. However, 80% believe they are still not ready to tackle governance and risk challenges in its usage. How should organizations best manage this transition? Learn more about the transformative potential of AI in auditing, associated challenges, and how to navigate these challenges in our latest recap paper by our experts Arvind M. and Rohit Gupta. https://bit.ly/3Z4F1S0
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Take part in an engaging discussion on leveraging analytics to improve the claims process for efficiency and cost savings. Sarika Gupta, SVP and Head of Insurance Marketing Growth at EXL is a prominent thought leader in the insurance, business operations and digital transformation areas and will be one of the presenters. Register now: https://lnkd.in/egngCx2m #Insurance #Claims #GenAI
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We're celebrating #25YearsOfEXL by honoring those who helped us get here - our employees. Hear from Wyatt Bennett, SAVP, Cloud Architect Lead about his experiences at EXL and what differentiates us as an organization.
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The 2024 HFS Research Horizons CX Service Providers report named EXL a market leader. EXL's strategic focus on leveraging data, AI, and ecosystem synergies to drive #CX-led growth for clients was a key factor in its recognition as a market leader. https://bit.ly/3XkY9tJ #ProcessTransformation #AI #Data #Analytics