"That was our best eCommerce Quarter ever at Travelpro Products, Inc." - Mark Costigliola 30% More Carts for Travelpro Products, Inc. with FenixCommerce Hit us up today to learn about our special offering for #shopify merchants. https://lnkd.in/gzyT4Tt #customersucess #customersatisfaction #roi #romi #travelpro #retail #dtc #ecommerce
FenixCommerce
Technology, Information and Internet
San Jose, CA 6,531 followers
Fuel Your eCommerce Success: Ship Smarter, Deliver Better, Profit More
About us
FenixCommerce is a SaaS company founded by veterans in the eCommerce industry with the mission to empower retailers to be competitive with the likes of Amazon in meeting customer expectations regarding delivery experience. By leveraging artificial intelligence (AI), data analytics, and robust machine learning techniques, FenixCommerce provides an end-to-end delivery management platform that enables retailers to deliver orders with unparalleled accuracy while reducing shipping costs by 10% to 25% and driving conversion up by 40%—all while providing transparency to both the retailer and the customer. FenixCommerce offers a comprehensive suite of solutions to address various aspects of the delivery process. These solutions include— ⬆️ Estimated delivery dates early in the pre-purchase journey, enabling retailers to offer customers highly accurate estimates about when orders are expected to arrive. ⬆️ Multi-carrier parcel rate shopping that compares shipping rates from different carriers and selects the most cost-effective option. ⬆️ Order routing with inventory visibility intelligently optimizes the delivery process by determining the most efficient fulfillment path for each order. ⬆️ Branded shipping tracking alerts, which enable retailers to maintain their brand identity throughout the entire delivery experience. Consumers know exactly where their orders are, thereby drastically reducing WISMO support calls by 75%. Ship Smarter, Deliver Better, Profit More FenixCommerce aims to empower retailers to enhance their delivery capabilities, meet customer expectations, and compete effectively with industry giants like Amazon. The integration of AI, data analysis, and machine learning helps retailers optimize their shipping operations, improve accuracy, reduce costs, and provide a transparent and satisfactory delivery experience for both the retailer and the end customer.
- Website
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https://www.fenixcommerce.com
External link for FenixCommerce
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- San Jose, CA
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Delivery Experience, Returns Management, Personalized Shipping Options, Ship Cost Management, Conversion Growth, Customer Loyalty, Personalization, Cart Recovery, Conversion Optimization, eCommerce Fulfillment, Customer Experience, Order Management, BOPIS, and Rate Shopping
Locations
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Primary
San Jose, CA 95129, US
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Austin, TX 78758, US
Employees at FenixCommerce
Updates
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Great clients refer great success and SwimOutlet.com is just one of them ! Taking a great care of your customers unlock unwavering possibilities to increase your revenue. Swimoutlet has experienced 13% increase in Revenue Per Session (RPS) and 7.4% in overall conversion after incorporating FenixCommerce as a solution FenixCommerce is an AI based end to end delivery management platform that bridges the gap between legendary customer experience and supply chain logistics Wanna know more success stories? Dive into the details with our case studies:
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🚀 Thrilled to Partner with Rylee & Cru! 🚀 At FenixCommerce, we're passionate about helping brands create exceptional customer experiences... That's why we're excited to announce our collaboration with Rylee + Cru, a brand known for its beautiful, thoughtfully designed children's apparel. By integrating our advanced shipping and delivery solutions, Rylee + Cru is now providing their high-touch customers with accurate delivery predictions and seamless order execution... This partnership ensures that every parent shopping for their little ones can enjoy a worry-free experience, knowing exactly when their orders will arrive... No more guessing games—just reliable, real-time information that enhances the shopping journey. Acheievements Unlocked: ⭐️ 10.9% Lift in Revenue Per Visit ⭐️ 6.7% Lift in Conversion ⭐️ Dynamic EDDs with customizable AI functionality ⭐️ Full user control over EDDs for sales and order drops ⭐️ Versatile management of their unique operational b2b and b2c set up Sam Larson, GM of eCommerce and his team were particularly concerned about potential conversion loss due to EDDS displaying delivery times that might be perceived as too lengthy. FenixCommerce EDDs were diligently tested and proved their worth through Power Digital Marketing AND ShipScout. During these tests, the team was able to achieve statistical significance, which validated the FenixCommerce solution. 🗝️ A key reason Rylee + Cru chose FenixCommerce was the flexibility to customize and self-manage the settings to their business needs, which added peace of mind and allowed the marketing team to surgically and dynamically display EDDs where and when they wanted. We're proud to support Rylee + Cru in their mission to deliver happiness in every package! To the entire Rylee + Cru team, thank you for trusting us to help elevate your customer experience to new heights. Here's to continued success, innovation, and making every transaction we touch a delightful experience. #Ecommerce #CustomerExperience #FenixCommerce #RyleeandCru #Innovation #ShippingSolutions #CRO #RPV #RPS #HappyCustomerDelivered #AccuracyMatters
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☎️ Phone a friend -we are ready to take the call @ FenixCommerce!
Ecommerce earnings in 2024 are revealing some fascinating trends... Columbia Sportswear and Harley-Davidson both reported strong performances earlier this year, highlighting the resilience of some established brands in adapting to the digital marketplace. Columbia’s success was driven by a combination of direct-to-consumer strategies and effective digital marketing, while Harley-Davidson saw growth through a blend of ecommerce and in-store experiences. But the general sentiment across the board is clear... There is still hope in eCommerce, in what I believe is a challenging economic environment for less established brands. Companies that are doubling down on their digital strategies and enhancing customer experiences are the ones leading the pack. As we move deeper into 2024, the focus on innovation is a necessity. Time to 📞 your friends at FenixCommerce #Ecommerce #DigitalTransformation #RetailTrends #BusinessGrowth
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FenixCommerce reposted this
Founder, CEO @ Fenix Commerce | Partnering with brands like VUORI, Bombas, gorjana, Dermalogica, men’s warehouse, and Jos A Bank to improve ROI on ecommerce shipping spend
Most eCommerce businesses fail to prioritize delivery experience and it costs them dearly. But this is exactly how it feels when you get everything right, but your delivery experience is not anything to write home about. Let FenixCommerce help your brands reputation and solve all the shipping mishaps. #FenixCommerce #eCommerce #TechInnovation #AI #CustomerExperience #SupplyChain #Logistics #RetailTech #EcommerceSolutions
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🎯 Transform Clicks into Customers: Unlock the Hidden Potential of Your Traffic Are you pouring resources into driving traffic but not seeing the conversions you hoped for? You're not alone. Join us for an exclusive podcast style webinar where we'll reveal proven strategies to convert casual browsers into loyal customers. What you'll learn: ✅ Strategies for effective conversion optimization ✅ Real-life case studies of businesses that skyrocketed their ROI ✅ Actionable steps you can implement immediately to boost sales Who should attend: 💪 Marketing professionals aiming to enhance campaign performance 💪 eCommerce entrepreneurs looking to increase online sales 💪 Operators at brands seeking higher user engagement and retention 💪Anyone interested in mastering the art of digital conversions 📅 Date & Time: Tues Sept 3rd 10AM PT 🔗 Register here: https://lnkd.in/gU2JS254. Don't miss this opportunity to turn your traffic into tangible results. Let's elevate your digital strategy together! cc Corso Sendlane Stamped #DigitalMarketing #ConversionOptimization #retention #ltv #eCommerceSuccess #SaaSGrowth
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PREACH Sarah Carusona 🙌
Fractional Head of Growth & CMO | Demystifying ECOM | Over $200M Media Managed | Former Brand & Agency
We need to stop looking at KPIs in a silo. I don’t care if CVR improved if traffic was cut in half. I don’t care if the email pop up converts better if the bounce rate is through the roof. I don’t care if AOV is higher if total orders & rev are down. It’s not the individual KPIs that matter. It’s the relationship that leads to top and bottom line growth.
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Exciting recent meet up with Emerson Hammer from Corso and Jeremy Rudolph from FenixCommerce. These 2 are getting ready to educate brands (podcast style) o how to instill confidence through the buying journey on Sep 3 @ 10am PT. They'll also be joined our friends over at Sendlane and Stamped. Register here to join them --> https://lnkd.in/gU2JS254
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Get ready for an exciting podcast-style webinar! Join FenixCommerce, Corso, Sendlane, and Stamped on September 3rd at 10 AM PT as we dive into game-changing strategies from the most successful eCommerce brands. We'll be sharing best practices from top ecommerce brands that are quick and easy to replicate in your business. Don’t miss out on this must-attend event! Sign up here: https://lnkd.in/gU2JS254
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Boost your customer satisfaction by incorporating Estimated Delivery Dates (EDD) in your marketing emails. Increase transparency, reduce WISMO calls, enhance the customer experience, and drive conversions with FenixCommerce. #CustomerExperience #Transparency #Ecommerce
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