Frontline Managed Services

We're excited to announce that Frontline Managed Services is once again a proud sponsor of the ILTA Conference 2024, the premier educational and networking event for the legal industry! Join us at booth #326 from August 11-15 at the Gaylord Opryland Resort and Convention Center in Nashville, TN. Book a meeting today! hashtag #ILTACON2024 https://lnkd.in/ezCS-_Gw

We’ve been named 38 of the 501 top-performing MSP in 2024 by @ChannelFutures MSP 501! Chosen from an extensive pool of competitive submissions, we’re excited to share our recognized industry expertise & excellence with customers, peers & partners. Proud to be a 2024 #MSP501er!

We had some much fun at ALA Chapter Chapter Leadership Institute. Here’s a look back at our moments! We’re all superheroes in the legal IT industry!

 We had so much fun at ALA Chapter Chapter Leadership Institute. Here’s a look back at our moments! - Business Partner Relations Panel with Dorise Beck

Attention AR Executives! Hear from Melissa Duff and Keithan Jackson as they discuss our upcoming webinar next Tuesday (7/30) on best practices in AR and strategies for maximizing revenue in 2024. Register using the link below! https://lnkd.in/ePZSUHzJ

Are you concerned about managing downtime risks from endpoint security solutions? Recent events show that a robust third-party risk management program is more crucial than ever. Mitigating IT outages from third-party vendor updates is key to maintaining resilience and reliability. These outages can disrupt services, impact customer trust, and cause financial losses. Strategic measures include developing strong Business Continuity and Disaster Recovery (BCDR) plans with clear procedures for responding to disruptions, setting Recovery Point and Recovery Time Objectives (RPOs and RTOs), and conducting regular tabletop exercises to test BCDR plan effectiveness with immutable backups. A critical component is a thorough third-party vendor risk assessment program. This involves rigorous evaluations of vendors' IT infrastructure, updated procedures, and security protocols, including understanding SOC 2 examinations and ISO 27001 certifications. Assessing vendors' change management processes and risk-ranking them ensures effective management of supply chain disruptions and cyber liability insurance considerations. — Ivan Reyes, CISSP, CEH, CISA Chief Information Security Officer at Frontline Managed Services

Integrating AI into law firms promises significant advancements in efficiency and innovation, but ensuring safety and compliance is crucial. Many firms face challenges in maintaining security and compliance while adopting new AI technologies. Here's how to navigate these challenges and confidently implement AI tools while maintaining high standards of security and compliance: Clarify Your Goals: Identify specific tasks for AI, such as legal research or document review, and assess the impact on confidentiality and data security. Vendor Credibility & Security: Investigate the vendor’s reputation, industry certifications, and history of working with law firms. Data Privacy and Security: Ensure the AI tool uses robust encryption, comprehensive access controls, and secure data handling practices. Seamless Integration: Confirm compatibility with your existing systems, leveraging tools like Clio for enhanced workflow efficiency. Update Internal Policies: Revise security policies and conduct employee training to align with AI adoption. Manage Risks and Ongoing Compliance: Perform risk assessments, establish continuous monitoring, and stay updated on vendor developments. By following this structured checklist, law firms can confidently implement AI tools while maintaining high standards of security and compliance. Evaluate your current processes to ensure your firm is prepared for the transition to AI-powered solutions.

Greetings from the ALA Chapter Leadership Institute! #2024CLI We are proud to be a gold sponsor of this year’s event and enjoy talking to chapters from all over the country discussing important topics that impact the legal industry. Stop by today to say hello and meet Andrue Osborn, Dorise Beck and Keithan Jackson

Join us in this month's webinar, presented by Frontline Managed Services on A/R Management: Best Practices for Law Firms to Maximize Revenue in 2024 Explore methods to enhance your firm’s A/R management process to achieve optimal performance, preventing existing staff from being overburdened and allowing them to focus on critical tasks like collections.  Key Takeaways: -Process Gaps: What are the delays that are costing your firm time and money and how can you create a well-defined collections process? -Invoice Policy: Learn billing process changes that improve payment speed and how technology can assist your firm in this endeavor. -Payment Trends: How to adapt to current technology and the expectations of your clients using historical data plus other key trends. -AR Management: Tools and processes that work in today’s economic environment. Attendees will receive a FREE Bar Assessment at the end of the webinar! Register now: https://lnkd.in/es7Ytg9G