Keep your aftermarket customers coming back with our exceptionally humanlike AI. Built for service and repair shops, Impel AI automatically reaches out to your customers with timely messages and reminders based on their service history. Learn more today – or better yet, visit us at ASCCA this weekend in Orange County! Aaron Blanco Michael Wiltrout https://lnkd.in/gqzCfMHc
Impel
Software Development
Syracuse, New York 10,689 followers
The industry’s most advanced Customer Lifecycle Management platform
About us
Impel offers automotive dealers, OEMs, and third-party marketplaces the industry’s most advanced AI-powered customer lifecycle management platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint. Impel’s fully integrated platform works seamlessly with all major website, CRM, and DMS platforms. To date, the company has delivered 15 billion shopper interactions, influencing more than $4 billion in Sales and Service revenue across 51 countries.
- Website
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https://impel.ai/
External link for Impel
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Syracuse, New York
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Automotive Ai, Customer Lifecycle Management, Digital Merchandising, 360 WalkArounds, Sales AI, Service AI, and Chat AI
Locations
Employees at Impel
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Deepak Sindwani
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Matthew Muilenburg
Chief Revenue / Product Officer: Expertise in Product Development, Strategy & Commercialization - Automotive Technology, Electric Vehicle &…
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Sheryl M Davis
Organic Marketing Content Creator, Copywriter, Editor, and Wellness Podcast Host
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Rob Murphy
Chief Marketing Officer at Impel
Updates
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Are you ready to showcase your 2025 inventory? Next year’s models promise major innovations like more autonomous driving features, greater personalization, and better infotainment systems, to name a few. Impel’s Feature Tour highlights over 30,000 unique features of your new and used cars with OEM-approved multimedia content and explainer videos, right on your VDPs. Give buyers everything they need to make a decision without having to leave your website. Book a demo today! https://lnkd.in/gjJJnaBq
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Does Automotive AI boost dealer revenue, profitability, and operational efficiency? You can bet on it. We’re looking forward to connecting with friends old and new at Digital Dealer in Vegas - especially on the heels of our acquisition of Outsell! Visit us at booth #609 and find out how AI-powered sales and marketing automation can maximize results across the customer lifecycle. Can’t wait? Schedule a demo before the show! https://lnkd.in/grgZd46C #DDCE24 #DigitalDealer #AutomotiveAI
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Generative AI has sparked both excitement and concerns about job security. This isn’t the first time technology has raised fears about the impact on the labor market, but AI shows promising upside for employees and organizations alike. Read up on The Jevons Paradox and how it applies to the current generative AI revolution in our latest blog post by Impel Co-Founder and Chief Strategy Officer Michael Quigley. https://lnkd.in/gQHZ3is5
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When Impel Sales Manager Avery Yarn Jr. noticed a backpack drive flyer at his local barber shop two weeks ago, he quickly rallied the Impel troops to step up and pitch in. Within a week we gathered over 330 backpacks filled with everything local Syracuse children needed to head back to school. There’s no better feeling than giving back to our local communities 📚.
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Alone we go fast, together we go far. We do both at Impel by cultivating a shared passion for our mission and fostering connections between our employees, our customers, and our communities. Hear what Impel employees from all around the world have to say about our culture. Learn more about life at Impel: https://lnkd.in/gNWtGDkT
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Americans are holding onto their cars longer than ever, and Service AI helps ensure they choose your dealership for service. Service AI integrates with your DMS to send hyper-personalized and timely outreach to customers on their communication channel of choice. Contact us to start filling your bays: https://lnkd.in/gZiEBj-z
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AI is getting smarter by the minute, and that’s good news for automotive retail teams. Read our blog to find out where AI shines in dealership operations, and what happens when dealer reps and AI work together. #AI #AutomotiveAI #futureofwork https://lnkd.in/epDs-PyH
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It’s an honor to share that Impel received three Stevie® Awards for Technology Excellence, including the Gold for AI Technology Company of the Year! The Stevie® Awards for Technology Excellence are the “Olympics for Technology”, attracting more than 12,000 nominations each year from organizations in more than 70 nations. We’re incredibly grateful to have a place on the podium. 🏆 https://lnkd.in/eQrncY7Y