🚀 NEWLY RELEASED 🚀 Zego's 2024 Resident Experience Management Report, featuring data from 1,000+ renters and 600+ multifamily companies. This report highlights the biggest gaps between renter expectations and property manager perceptions. PLUS, strategies to boost satisfaction and retention at your communities. Sneak peek into this year's stats: 💸 Turnover costs average $4,000 per unit. 🏠 Retention rates are at a record high of 60% since 2021. 📊 40% of renters plan to move soon, but 75% of PMCs expect retention to rise. A few key perspectives: 🔹 Renters cite high rent as the main reason for moving, not life changes. 🔹 Property managers often underestimate their control over turnover. 🔹 Renters want more digital self-service tools. You don't want to miss out on these learnings! Download the full report for free now: https://lnkd.in/gvV6mV3K. #gozego #multifamily #multifamilyindustry #multifamilyhousing #multifamilyoffice #multifamilyproperties #multifamilyproperty #propertymanagement #propertybusiness #propertymanager #propertymanagementtips #propertymanagers #propertymanagement101 #propertymanagementsoftware #propertymanagementlife #propertymanagementcompany #propertymanagementexperts #propertymanagementsolutions #propertymanagementexcellence #tenanttips #residentexperience #proptech #proptechnews
Zego
Real Estate
San Diego, California 23,900 followers
A property management automation company that simplifies cumbersome yet critical workflows for managers & associations.
About us
Zego is a property management automation company that simplifies cumbersome yet critical workflows for managers and associations. Our modern platform accelerates NOI growth and mitigates risk, helping clients to scale resources, build trust, and make data-backed decisions. From payments and utility management to resident engagement, Zego’s automated workflows seamlessly integrate with leading property management systems giving users real-time and accurate information at their fingertips. Since its inception in 2003, Zego (a Global Payments company) has evolved from a leading payments provider to a comprehensive property management automation platform. With more than 350 employees, Zego serves 7,000 residential real estate companies and over 15 million units nationwide. Learn more about what makes Zego one of the best workflow automation platforms for property management at gozego.com.
- Website
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http://www.gozego.com
External link for Zego
- Industry
- Real Estate
- Company size
- 201-500 employees
- Headquarters
- San Diego, California
- Type
- Privately Held
- Founded
- 2003
Locations
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Primary
9350 Waxie Way
Suite 300
San Diego, California 92123, US
Employees at Zego
Updates
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Is your team in sync with renter expectations? Survey data suggests that operators & residents may be more misaligned than originally thought. 📊👇 Listen to the latest episode of The Resident Experience Podcast as host Yolanda M. discusses survey learnings and report takeaways from Zego's 2024 Resident Experience Management Report with our own Sr. Manager of Writing & Editorial, Jennifer Stahlman. Don't miss this must-hear discussion on understanding renter needs and enhancing resident retention! 🎧 Listen here: https://lnkd.in/gQmKN_mP #gozego #multifamily #studenthousing #propertymanagement #propertymanager #propertymanagers #multifamilyapartment #apartmentmanagement #tenantsatisfaction #residentexperience #residentsatisfaction #rentersatisfaction #multifamilymarketing #proptech #fintech #multifamilymanagement
🔥 NEW EPISODE of The Resident Experience Podcast out now! 🚀 In this part 2 discussion on takeaways from Zego's 2024 Resident Experience Management Report, host Yolanda M. sits with the report's main author, Senior Manager of Writing & Editorial at Zego, Jennifer Stahlman! 🎧 Check it out: https://lnkd.in/gQmKN_mP In this episode, we cover key highlights from the report: 🔀 Property managers have misconceptions about renter expectations according to proprietary resident survey data. 📱 Renters have digital tool preferences while also valuing human interaction for certain property tasks. 🙋🏼♀️ Resident advisory groups are a great practice for aligning with tenants on needs and expectations. 🎁 Adopting loyalty programs can enhance the resident experience as well as loyalty and retention. Listen in for insights directly from the author of Zego's 2024 Resident Experience Management Report! And be sure to stick until the end for some good news submissions shared by podcast producer, Amber Halteman! 🎉 Catch this episode anywhere you get your podcasts, or learn more at https://lnkd.in/gQmKN_mP. #gozego #multifamily #studenthousing #propertymanagement #propertymanager #propertymanagers #multifamilyapartment #apartmentmanagement #tenantsatisfaction #residentexperience #residentsatisfaction #rentersatisfaction #multifamilymarketing #proptech #fintech #multifamilymanagement
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Apartment operators! September is just around the corner. 🗓️ Have you planned out your community resident events? We've compiled an exhaustive list of community event ideas to keep your renters engaged and happy. 😄 Check out the list and let us know which activities stand out to you! ➡️ https://lnkd.in/gcPDQi2X #gozego #multifamily #propertymanagement #propertymanager #propertymanagers #apartmentmanagement #apartmentoperations #multifamilyoperations #residentexperience #tenanttips #residentsatisfaction #rentersatisfaction
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Don't miss 🎙️ The Resident Experience Podcast's ✨ NEW EPISODE ✨ with special guest Peter Lohmann, CEO of RL Property Management. Host Yolanda M. sits with Peter to discuss how data-driven, blind application tenant screenings can improve resident outcomes. 🎧 Listen in here: https://lnkd.in/g8pM8Hzs Be sure to follow The Resident Experience Podcast on LinkedIn for more expert discussions around apartment management, PropTech, and multifamily insights. Listen and subscribe anywhere you get your podcasts! #gozego #multifamily #propertymanagement #apartmentmanagement #multifamlilymanagement #propertymanager #propertymanagers #tenanttips #tenantscreening #renterscreening #renterprospects #proptech #multifamilyoperations #apartmentoperations #residentexperience #tenantsatisfaction #rentersatisfaction #residentsatisfaction
"Our industry has the opportunity to come out ahead of and be a leader [...] in taking a human approach to the technology that we’re using." - Peter Lohmann, CEO of RL Property Management NEW episode of Zego's The Resident Experience Podcast where we dive into removing unconscious bias from resident applications. 🎧 Listen here: https://lnkd.in/g8pM8Hzs As a passionate advocate for integrating tech into tenant screening, guest Peter Lohmann offers invaluable advice on how to modernize your approach to renter applications. Listen in to learn about: 🏘️ Adopting a data-driven, unbiased screening process. 🏘️ The role of AI in property management. 🏘️ The impact of recent HUD guidance on tenant applications. 🏘️ Key considerations such as stakeholder buy-in. Check out the episode for Peter's perspective on navigating these important changes to your operations! Listen now and subscribe anywhere you get your podcasts. ✨ #gozego #multifamily #propertymanagement #proptech #fintech #rentcollection #rentpayments #multifamilyproperty #multifamilyapartment #multifamilymanagement #apartmentmanagement #tenantscreening #residentapplication #tenantapplication #blindscreening #tenanttips #residentexperience #rentersatisfaction #tenantsatisfaction
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🔔 Don't miss tomorrow's LIVE online Resident Payouts 📦 demonstration by our very own Brock Sheets at Multifamily Demo Day, a FREE virtual event showcasing the best solutions multifamily vendors have to offer! 🗓️ RSVP at www.multifamilydemoday.com What is Resident Payouts? Zego's newest electronic payout solution simplifies move-outs by automating the renter refund process, minimizing delays and taking the bulk of manual management off your team. Learn more at Multifamily Insiders' #MultifamilyDemoDay tomorrow. Sign up for the free event now! #gozego #multifamilyinsiders #multifamilydemoday #multifamily #propertymanagement #apartmentmanagement #multifamilyapartment #proptech #fintech #propertyoperations #multifamilysolutions #residentrefunds #renterrefunds #renterpayouts #tenanttips #tenantsatisfaction #residentsatisfaction #rentersatisfaction #residentexperience
Multifamily Demo Day - August 2024 Edition
events.ringcentral.com
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Our team had a blast at London Computer Systems' company Olympics last week! No one throws down like our friends at Rent Manager. 💪 Special congratulations to the YELLOW TEAM - sponsored by Zego - for securing 1st place! 🏆✨ Cheers to our amazing partners and everyone who made the event unforgettable! #companyculture #teamculture #teambuilding #partnerspotlight
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Apartment operators, do you know the best methods to electronically collect rent? 💸📈 Rent collection is your business' greatest source of revenue. That said, ensuring payment best practices is vital towards maximizing your portfolio's profits. In this article, we cover: 🚀 The advantages of electronic vs. paper rent payments. 🚀 How to leverage tech in your rent collection. 🚀 Strategies to streamline payments for you and renters. Read the article below to learn how you can enhance your electronic rent payment processes! #gozego #multifamily #studenthousing #propertymanagement #apartments #apartmentmanagement #multifamilymanagement #apartmentoperations #multifamilyoperations #proptech #fintech #tenanttips #rentersatisfaction #residentexperience #renterexperience #residentsatisfaction #flexiblepayments #rentpayments #onlinerent #rentcollection
How to Collect Rent Electronically: Modern Solutions for Property Managers
Zego on LinkedIn
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Join our very own Brock Sheets online on August 21 at Multifamily Demo Day for a free live demo of Zego's NEW Resident Payouts solution! 📦 Multifamily Insiders' Multifamily Demo Day is a free virtual event showcasing the best solutions vendors have to offer. This is a day you won't want to miss! 🗓️ RSVP here: https://lnkd.in/gt5Cxsuw What is Resident Payouts? Zego's newest electronic payout solution simplifies move-outs by automating the renter refund process, minimizing delays and taking the bulk of manual management off your team. 🚀 Book a personal demo to learn more: https://lnkd.in/dCvaTgw #gozego #multifamilyinsiders #multifamilydemoday #multifamily #propertymanagement #apartmentmanagement #multifamilyapartment #proptech #fintech #propertyoperations #multifamilysolutions #residentrefunds #renterrefunds #renterpayouts #tenanttips #tenantsatisfaction #residentsatisfaction #rentersatisfaction #residentexperience
Looking forward to my first #MultiFamilyDemoDay with Multifamily Insiders!! Register below to see me demo the Zego platform. I'll be covering our new security deposit payout solution, resident app and digital payments suite! https://lnkd.in/eimHjpjW
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Apartment marketing is challenging. 😥 With renter preferences evolving, maintaining digital prospect efforts is a crucial part of any owner's marketing plan. In this article, we offer practical tips to help you optimize your property's digital marketing strategy and provide actionable advice to attract and retain modern renters. Enhance your portfolio's online marketing today! Read the blog here. ⬇️ https://lnkd.in/g39dCwQD #gozego #multifamily #studenthousing #propertymanagement #apartmentoperations #apartmentmarketing #multifamilymarketing #multifamilyapartment #attractrenters #rentermarketing #renterexperience #digitalmarketing
10 Do’s & Don’ts of Property Management Marketing
Zego on LinkedIn
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Thank you to Multifamily Insiders for spotlighting our upcoming participation at Multifamily Demo Day, a free virtual event showcasing the best multifamily solutions that PropTech has to offer! 🎉 Join us online on August 21 for a 15-minute product demo with Zego Enterprise Sales Executive, Brock Sheets. We're excited to showcase how our automation tools help to enhance your portfolio's operations and boost revenue! Register for the virtual event at https://lnkd.in/gAecEXTf. Hope to see you there! #gozego #multifamilyinsiders #multifamilydemoday #multifamily #propertymanagement #apartmentmanagement #multifamilyapartment #proptech #fintech #propertyoperations
Multifamily Demo Day looks to show off the technology that shaking up the industry, and you know that means we have a demo for automating workflow! Zego is one of our Enhanced demo providers, and they seek to simplify those inconvenient but necessary tasks. From payment and utility management to resident engagement, Zego has you covered, and Multifamily Demo Day has you covered with 18 other great demos that you can check out for FREE. To secure your spot for this can't miss event, register here: Multifamilydemoday.com
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