Conversation Chronicles - August 2024 This month, we're diving deep into the power of personalization with Gupshup’s Personalize tool, designed to transform routine customer interactions into meaningful, tailored experiences that drive conversions and boost revenue. With the festive season fast approaching, now’s the perfect time to harness these insights to supercharge your campaigns. Plus, explore our brand-new feature, WhatsApp Voice, for a more personal touch in your customer communications. Don't miss our "Quiz Time" for a fun challenge, and see how much you know about personalized marketing trends. #Gupshup #CustomerEngagement #Personalization #WhatsAppVoice #FestiveSeasonMarketing #MarketingInsights #Newsletter
Gupshup
IT Services and IT Consulting
San Francisco, California 37,624 followers
Building a world where businesses and consumers interact and transact through conversations. #LetsGupshup
About us
Gupshup enables better customer engagement through conversational messaging. We are the leading conversational messaging platform, powering over 6 billion messages per month. Across verticals, thousands of large and small businesses in emerging markets use Gupshup to build conversational experiences across marketing, sales and support. Our carrier-grade platform provides a single messaging API for 30+ channels, a rich conversational experience-building tool kit for any use case and a network of emerging market partnerships across messaging channels, device manufacturers, ISVs and operators. Businesses have made conversations an integral part of their customer engagement success.
- Website
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https://www.gupshup.io/
External link for Gupshup
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Founded
- 2004
- Specialties
- Building Bots, Omni - channel bot building, Mobile CRM, Mobile Messenger, Cloud Messaging, Smart Messaging, SMS, RCS, WhatsApp Business, WhatsApp, Messaging API, CPaaS, Notifications, Customer Engagement, Conversational Marketing, Conversational Engagement, Conversational Support, and Single API
Locations
Employees at Gupshup
Updates
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Remember when you typed an email, and those helpful suggestions magically appeared? That's AI. 🚀 AI has been around for years, but the latest AI evolution is transforming the way we interact. This isn't just about smart suggestions—it's about creating more human-like conversations with your customers. Join us for an exclusive webinar with industry leaders moderated by Olanrewaju Olokunde (Gupshup), featuring insights from Alex Dada (Rhapsody), Taiwo Akinseye (Tracksend), and Okechukwu Henry Onyezi (Gupshup). Explore the next big leap in AI-driven communication. Secure your spot today! 🔗 https://lnkd.in/dpWU5KZq #AIRevolution #FutureOfMessaging #Webinar #VirtualEvent #GupshupWebinar #GenerativeAI
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That’s a Wrap on Global Fintech Fest 2024! 🚀 Three days filled with insightful discussions, engaging conversations, and thought-provoking sessions with the vibrant fintech community. A massive thank you to everyone who visited our booth, shared their enthusiasm and engaged with us. And a big shoutout to the entire Gupshup team for their hard work and dedication in pulling off an amazing event! We can’t wait for next year! #GlobalFintechFest #FintechInnovation #CustomerEngagement #RCS #GoogleMessaging #Gupshup Ravi Shankar | Spandana Dhaduti | Abhinav Jha | SUBHADEEP MUKHERJEE | Ali Lightwalla | Avadhesh C. | Chirag Panchal | Kunal Moon | Souvik Bhattacharjee | Abhishek Joy PhillipS | Saloni Sehgal | Mohammed Sultan Rahamattulah | Sandeep P. | Vartika Verma | Tanvi Singhal | Meghna Dixit | Jaitashri Bhoir | Nisha Yadav | Shreya Sharma | Kunjan Sheth | Rohan Repal
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Day 2 at the Global Fintech Fest! We had incredible conversations with customers about conversational banking and how RCS is poised to transform the way businesses connect with customers. We were thrilled to welcome our customer, Union Bank of India, who is utilizing RCS Business Messaging, at our booth. We also had our customer- HSBC team visiting our booth Amrita Mallik, Neeta Shah, and Vinayak Gupta. If you haven't had a chance to meet our team yet, there's still one more day to go! Visit us at booth no. Z1. #GFF2024 #GFF #GlobalFintechFestival #FinTech #RCS #ConversationalBanking #FintechEvent #LetsGupshup Ravi Shankar | Spandana Dhaduti | Abhinav Jha | SUBHADEEP MUKHERJEE | Ali Lightwalla | Avadhesh C. | Chirag Panchal | Kunal Moon | Souvik Bhattacharjee | Abhishek Joy PhillipS | Saloni Sehgal | Mohammed Sultan Rahamattulah | Sandeep P. | Vartika Verma | Tanvi Singhal | Meghna Dixit | Jaitashri Bhoir | Nisha Yadav | Shreya Sharma
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Insightful discussions at the Global Fintech Fest! Ravi Shankar, Gupshup moderated the session, ‘Driving Digital Transformation: Leveraging AI and Innovation to Enhance Customer Experience’ joined by distinguished speakers, Anuj Bajpai, Liquide, and Sunil Pandita, Newgen Software and Ofer Tziperman, Intent HQ | AI Company of the Year. The panel offered valuable insights, emphasizing that the key to everything is creating a seamless customer experience (CX). #GFF2024 #GFF #GlobalFintechFestival #FinTech #RCS #ConversationalBanking #Fintechevent #LetsGupshup
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Day #1 at the Global Fintech Fest 2024 was a blast! ⚡️ We connected with visionary leaders and industry experts, engaged in insightful conversations, and shared plenty of laughs along the way. 🤩 The smiles in our photos capture the energy and excitement of bringing the fintech community together under one roof! Thank you to everyone who visited our booth today. 🙌 Check out today’s highlights, and don’t miss out—join us tomorrow at booth Z1 for more excitement! 🎉 #GlobalFintechFest #FintechInnovation #CustomerEngagement #RCS #ConversationalBanking #Gupshup Ravi Shankar | Spandana Dhaduti | Abhinav Jha | SUBHADEEP MUKHERJEE | Ali Lightwalla | Avadhesh C. | Chirag Panchal | Kunal Moon | Souvik Bhattacharjee | Abhishek Joy PhillipS | Saloni Sehgal | Mohammed Sultan Rahamattulah | Sandeep P. | Vartika Verma | Tanvi Singhal | Meghna Dixit | Jaitashri Bhoir | Nisha Yadav | Shreya Sharma
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It's Official: We're Rolling Out New Conversations! Gupshup now empowers businesses in select regions in the Alcohol, OTC medication, and Online Gaming and Gambling verticals to power conversations that matter on the WhatsApp Business Platform. Read more to find out what this means for your business - https://lnkd.in/dQrPgJD7 #Gupshup #WhatsAppBusiness #Meta #NewHorizons #CustomerEngagement #ConversationalAI #BusinessGrowth #NewOpportunities
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Global Fintech Fest is just around the corner! Get ready to connect with the brightest minds in fintech as we gather at the world’s largest fintech conference. 🚀 Stop by booth Z1 to explore how Conversational Banking can drive sustainable growth and elevate the customer experience in partnership with Google. Want to ensure dedicated time with our specialists? Pre-schedule your meeting here- https://lnkd.in/dnWdg68n #GlobalFintechFest #FintechInnovation #CustomerEngagement #RCS #ConversationalBanking #Gupshup Ravi Shankar | Spandana Dhaduti | Abhinav Jha | SUBHADEEP MUKHERJEE | Ali Lightwalla | Avadhesh C. | Chirag Panchal | Kunal Moon | Souvik Bhattacharjee | Abhishek Joy PhillipS | Saloni Sehgal | Mohammed Sultan Rahamattulah | Sandeep P. | Vartika Verma | Tanvi Singhal | Meghna Dixit | Jaitashri Bhoir | Nisha Yadav | Shreya Sharma
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Tring Tring! 📞 👋Say hello to WhatsApp Business Calling! The latest beta feature from WhatsApp empowers businesses to deliver engaging customer interactions, personalized conversations, and real-time support—all within the WhatsApp ecosystem. Check out our latest blog to know more- https://lnkd.in/dd3G7WCY #WhatsAppBusiness #CustomerSupport #BusinessCalling #Calling #CustomerExperience
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Struggling to close more deals while juggling countless tasks? 🤔 Discover how Conversational AI can help sales professionals win more sales, save time, cut costs, and reduce effort. Our latest blog reveals how to streamline your sales process and achieve better results with less hassle. Read the full blog here: https://lnkd.in/dMqzuJ_H #SalesEfficiency #ConversationalAI #SalesGrowth #Gupshup #Blogs #Sales #WhatsAppMarketing
Conversational AI for Sales - Saving Time, Expense & Effort
https://www.gupshup.io/resources