BOOM!
Thrilled to announce Bojangles' Restaurants, Inc. - the iconic brand serving scratch-made chicken, biscuits, and tea - as our latest enterprise partner.
They’re launching Bikky's best-in-class customer data and analytics platform across all 800 locations.
Bojangles has been on an incredible journey over the past two years. In that short time, Sergio Pérez and his team have taken a nearly 50 year old brand, with a fanatical guest following, and transformed it into a digital leader.
They've launched a new mobile and web ordering experience, deepened their third-party delivery partnerships, and rolled out innovative ordering modes like kiosks and AI-powered drive thru.
Our partnership marks the next step in their transformation.
With Bikky, they'll leverage these investments, accelerate digital sales, and ensure they keep their guests at the center of everything they do.
That means pulling back the curtain on everything from high-level metrics like guest frequency and lifetime value, to more strategic insights on which offers drive faster repeat visits, how different menu pairings unlock incremental spend, and how to adapt their engagement, product, and promotional strategies as they expand into new markets like Texas, Ohio, and Las Vegas.
I’m so proud of our team and grateful to the wonderful people at Bojangles, including Tom Boland, Shayla Simmons, and Nick Swanson.
Bikky was founded on the belief that restaurants deserve the same access to data as the largest, most sophisticated businesses in the world.
This announcement marks the latest step towards fulfilling that mission.
It's Bo Time! 🐔 🚀