Top performing #adjusters respond five days faster than the lowest performing adjusters. Put yourself in your #policyholder’s shoes; how would you feel if it took your #carrier five days to get in touch with you after an accident?
Hi Marley
Insurance
Boston, Massachusetts 5,359 followers
The intelligent conversational platform built for insurance.
About us
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience . The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.
- Website
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https://www.himarley.com/
External link for Hi Marley
- Industry
- Insurance
- Company size
- 51-200 employees
- Headquarters
- Boston, Massachusetts
- Type
- Privately Held
- Founded
- 2017
- Specialties
- software, insurance, and Saas
Locations
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Primary
10 Post Office Sq
Suite 1000, Floor 10
Boston, Massachusetts 02109, US
Employees at Hi Marley
Updates
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Despite the stress associated with a #totalloss, policyholders are loving the service they receive on these #claims. Take this #policyholder, for instance, who saw an 80% shorter cycle time and was wowed by the fast action. Hear from other policyholders and carriers: https://bit.ly/3ykajZv
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Our founders Mike Greene, Mitesh Suchak and John Miller proudly joined our first customer and lasting partner, West Bend Insurance Company at their annual #SilverLiningClassic – a golf tournament that raised nearly $700,000 for youth education. Here’s to many more years of making a difference, together.
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Three years ago today, #HurricaneIda struck disaster. With incredibly high claim and call volume, Plymouth Rock Assurance used Hi Marley to keep #claims moving while maintaining #empathy and understanding during this stressful time.
Plymouth Rock Uses Hi Marley to Handle Thousands of Claims in Hurricane Ida Aftermath - Hi Marley
himarley.com
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When conversations took under 10 minutes, only 7% of #policyholders said their initial reporting experience negatively impacted their overall satisfaction; that number jumps to 19% if the conversation took 20+ minutes.
Survey Reveals FNOL Experience Directly Correlates with Overall Claim Satisfaction
himarley.com
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Looking to up your team’s usage of new #technology? From a WWE-style belt to a month-long Hi Marley challenge, get inspired by Key Insurance’s commitment to an engaging workplace and adoption of tools known to make #adjusters’ lives easier.
Friendly Competition at Key Insurance Unlocks Winning Strategies for Customer and Employee Satisfaction
himarley.com
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One week away! Looking to reduce #storagefees and #rentalcosts on auto total losses? Join AAA-The Auto Club Group's Chris Gerhardt, Indiana Farm Bureau Insurance's Jake Carr and Copart's Jeff Dunlap for a must-see webinar filled with valuable insights and feedback on Hi Marley’s latest innovation.
Webinar: Hi Marley's Total Loss Assist Unveiled: Early Adopters Share Real-World Impact and Future Innovation
himarley.com
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Hi Marley reposted this
Paying on-the-go has never been so secure, so easy and so fast. Text to Pay is a convenient, mobile solution that improves the policyholder experience and helps insurers collect payments faster. Follow One Inc's 8 easy steps to understand how this advanced technology works>https://hubs.la/Q02M1M5C0
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#Workerscomp professionals are stressed, feeling like there’s not enough hours in the day. We’re sharing #injuredworkers’ FAQs so adjusters can get ahead of inquiries to resolve claims faster and get through more claims in a workday.
White Paper: How Carriers Can Improve the Workers' Compensation Process
himarley.com
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By automating #claimants’ invites to opt into Hi Marley, MPIUA’s usage increased by 6x, all while giving time back to the #adjuster to focus on tasks that need more care so #claims can be resolved faster.
MPIUA Breaks Down Communication Barriers and Improves the Customer Experience with Hi Marley
himarley.com