The Google Cloud Next '24 conference was a blast for our team! KODIF is proud to be chosen as one of only 15 North American startups to participate in the prestigious 10-week Google for Startups Accelerator: AI-First program. During the Demo Day at the Next'24, our CTO, Norm Usenkanov, had an amazing chance to showcase our GenAI-powered solutions for #customersupport teams. 👏 📍 Find more about the program here: https://lnkd.in/dmi3J72p 📍 Want to streamline your customer support operations? Book a demo with us to see the GenAI-powered solutions built by our team for you! https://lnkd.in/d5eWZP-6 #automation #genai
KODIF
Software Development
Palo Alto, CA 10,404 followers
CX and Support automation platform powered by GenAI and Low-code.
About us
Customer support automation platform powered by generative AI and Low-code. Our mission is to bring effortless customer and agent experiences to every company that is obsessed with its customers but doesn't have an army of engineers.
- Website
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https://kodif.ai/
External link for KODIF
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Palo Alto, CA
- Type
- Privately Held
- Founded
- 2021
- Specialties
- cx automation, customer service software, self-service tool, cx self-service automation, customer experience, customer support automation , AI for customer support, self-service solution , chatbot automation, call center automation , omni-channel, multi-channel platform, self-service bots, self-service widgets, support automation tool, and Zendesk integration
Locations
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Primary
Palo Alto, CA 94306, US
Employees at KODIF
Updates
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We are offering not one, but TWO exciting ticket giveaways for the hottest #CX and #CustomerSupport conferences this fall! 🎟️ ✨ ElevateCX in Denver (September 25-27): Join Chyngyz Dzhumanazarov and Kelsey Moburg for a power-packed event filled with insights and networking. Don’t miss Chyngyz’s talk on "Empowering Customer Support: Navigating AI Tool Differentiation." 🔗https://lnkd.in/dPzxZ7cv ✨ Support Driven Leadership Summit in Chicago (October 9-20): A dedicated conference for CX and Support Leaders featuring inspiring talks, engaging workshops, and unparalleled networking opportunities. 🔗 https://lnkd.in/gX6R5c-2 Enter our ticket giveaways and get a chance to experience these events firsthand! Winners will be announced on August 30 for ElevateCX and September 6 for Support Driven. #CXLeadership #CustomerExperience #AI
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🚨 One Week Left! 🚨 We're proud to support #CX and #CustomerSupport leaders with our ElevateCX Ticket Giveaway! Don’t miss your chance to join the Kodif team—Chyngyz Dzhumanazarov and Kelsey Moburg in Denver from September 25-27. 🎟️ Enter now for a chance to connect with industry experts and hear Chyngyz speak on the exciting topic: "Empowering Customer Support: Navigating AI Tool Differentiation." 👉 Results will be announced on August 30th! Don’t wait—get your entry in today. https://lnkd.in/dPzxZ7cv #ElevateCX #Kodif #customerexperience #cxleaders
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Webinar Recap: How do D2C Brands Prepare for the Holiday Season? 🎄 Today, we hosted an insightful webinar with Ashley Horton, Lauren Cooper, and Kelsey Moburg. Missed it? Watch the full recording here https://lnkd.in/gUSJ4ZBv Key Highlights: - The critical importance of effective planning for highly seasonal brands. - How AI-driven analysis is transforming decision-making in real-time. - The evolution of AI tools over the past few years and what CX leaders should consider when adopting AI solutions. 🎟️ We're giving away FREE tickets to the Support Driven Leadership Summit in Chicago! Enter now for a chance to attend this incredible event. https://lnkd.in/gQ5uszmf The winners will be announced on September 6th. #CX #AI #SupportDriven #Webinar #HolidayPrep #LeadershipSummit
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🚨 Join us tomorrow for our exclusive webinar: "How Do D2C Brands Prepare for the Holiday Season?" in collaboration with Support Driven! 🎟️ Bonus: By registering, you'll also be entered to win a ticket to the Support Driven Leadership Summit in Chicago! 🔗 Register here: https://lnkd.in/dMtXNCEg Prepare your D2C brand for a successful holiday season. We look forward to seeing you there! 🌟 #CustomerSupport #CX #AIAutomation #CustomerExperience #D2C
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🚨Happening Next Week! 🚨 Register now for a chance to win a FREE ticket to the Support Driven Leadership Summit in Chicago! 🎉 Topics we’ll cover: 🔹 How high inquiry volumes can hold back your team's efficiency 🔹 The challenge of keeping the personal touch in an increasingly automated world 🔹 The impact of unmet holiday expectations on your brand 👉 Register here: https://lnkd.in/gbynfwA5 Giveaway results will be announced on September 6th!
𝐈𝐬 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐭𝐞𝐚𝐦 𝐨𝐯𝐞𝐫𝐰𝐡𝐞𝐥𝐦𝐞𝐝?📈 If you’re dealing with high volumes of inquiries, struggling to balance automation with a personal touch, or falling short on holiday expectations, it might be time to rethink your approach. Join us and KODIF for a game-changing webinar where we'll tackle these issues and more: 🔹Why high volumes of inquiries are hindering your team’s effectiveness? 🔹The challenge of maintaining a personal touch in an automated world. 🔹How unmet holiday expectations can impact your brand? Don't just manage these issues—learn how to tackle them head-on with the right strategies and tools.💡 Register now to turn challenges into opportunities for your team➡️https://lnkd.in/eezrfaUz 📅𝐀𝐮𝐠𝐮𝐬𝐭 𝟐𝟎𝐭𝐡, 𝟏𝟎 𝐀𝐌 𝐏𝐓 / 𝟓 𝐏𝐌 𝐔𝐓𝐂 📅 👥 𝐒𝐩𝐞𝐚𝐤𝐞𝐫𝐬: Ashley H., Kelsey Moburg, Lauren Cooper #CustomerSupport #OnlineWebinar #Automation #CustomerExperience #SupportStrategy #JointWebinar
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Introducing our new team member, Tim Smith! 🎉 Tim has been working in the #CX industry for just about 2 years and has gotten hooked because of the passion and genuine care he's found in everyone working in this industry. Tim is very much a people person who cares a lot about the relationships he gets to build in his life and the people he gets to meet. In his personal life, he spends time cooking, golfing, practicing and watching Muay Thai, and filling up phone storage with pictures of his dog, Hank. 🐕 Welcome to KODIF, Tim!🚀 #AI #CustomerExperience
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ElevateCX Fall is an event you won't want to miss, and KODIF is hosting a ticket giveaway to support the CX leaders! 🎟️ We're giving away 4 tickets, so don’t miss your chance—register now! The winners will be announced on August 30th. Register here: https://lnkd.in/dPzxZ7cv Join us in Denver for an exciting 2-day event, bringing together over 200 CX leaders for insights and networking opportunities. #cx #customersupport #cxleaders #elevatecx
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🚀 Get your FREE ticket to ElevateCX Fall 2024 🚀 KODIF is excited to sponsor a FREE ticket giveaway for ElevateCX Fall, taking place on September 26 - 27 in Denver! 🏔 The results will be announced on August 30! We believe everyone's a winner in this giveaway! Just by entering, you'll receive an exclusive 50% discount on your ticket. 🎟️ Don't miss out on this incredible opportunity. Join the giveaway today and connect with inspiring CX Leaders! 📌 Register here: https://lnkd.in/dPzxZ7cv
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We are excited to co-host an upcoming webinar "How do D2C Brands Prepare for the Holiday Season? "🎄 together with Support Driven! 📅 Date and Time: August 20th at 1 PM ET / 10 AM PT 🔗 Register here: https://lnkd.in/dMtXNCEg Join us for an insightful session where we will discuss: ✨ How to manage high-volume inquiries by balancing automated responses with personalized interactions. ✨ Implementing real-time sentiment analysis to meet holiday expectations. ✨ Utilizing analytics for strategic insights and customer trends. 🎟️ Special Offer: By registering for this webinar, you'll automatically be entered for a chance to win a ticket to the Support Driven Leadership Summit on October 9-10 in Chicago. Don’t miss this opportunity to prepare your D2C brand for a successful holiday season! #customersupport #cx #aiautomation #customerexperience
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