We’re excited to share insights from our CEO Davit Baghdasaryan's latest interview with Eric Guarro, SVP of Digital Transformation at ibex! 🔥✨ Discover how AI is revolutionizing digital transformation and reshaping customer service. 🚀 Catch the full interview here: https://lnkd.in/dHTBehPV #DigitalTransformation #AI #CustomerService #Innovation #KrispAI
Krisp
Software Development
Berkeley, California 36,424 followers
Krisp’s mission is to maximize voice productivity in online conversations.
About us
Krisp maximizes the productivity and impact of every conversation by eliminating noise distractions, increasing the fidelity of voice communication, and transcribing and synthesizing the most relevant details and analytics from every voice interaction. Unlike other solutions, Krisp works with any software or hardware configuration in a private and discreet way.
- Website
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https://krisp.ai/
External link for Krisp
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Berkeley, California
- Type
- Privately Held
- Founded
- 2017
- Specialties
- artificial intelligence, machine learning, deep learning, communication, video conferencing, recording, noise cancellation, virtual background, and voice productivity AI
Locations
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Primary
Get directions
2150 Shattuck Ave
Berkeley, California, US
Employees at Krisp
Updates
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Insightful discussion with NYTs bestselling author Shepard (Shep) Hyken and Davit Baghdasaryan on the consumer perception of AI, building (and keeping) trust around AI interactions, and striking the right balance between human interaction and AI to deliver the optimal customer experience. 🔥
Customer: "Am I talking to an AI or a Person?" 63% of consumers are unsure about trusting AI, but don’t realize they’re interacting with it in their daily lives. Transparency in Voice AI interactions helps people feel more comfortable and trusting. In this interview, Shepard (Shep) Hyken, CX Expert and NYT bestselling author and I do a deep dive into where is voice AI going to be in 5 years. Here’s what stood out to me most 👇 1) Shep conducts consumer-based research to fuel his work and tell the industry what it needs to be thinking about. 2) Shep believes the biggest challenge in Voice AI is consumer trust and comfort. 3) 63% of consumers are unsure about trusting AI, but don’t realize they’re interacting with it in their daily lives. 4) Positive AI experiences build trust, but one bad experience can make people skeptical for a long time. 5) Transparency in Voice AI interactions helps consumers feel more comfortable and trusting. 6) AI bots should detect frustration and seamlessly transfer customers to live agents to improve service. 7) AI needs to anticipate customer needs and provide predictive insights to enhance customer service. 8) Despite Voice AI investments, many companies are still adding employees rather than replacing them. 9) Shep thinks it will be at least five years before AI starts replacing human agents. 10) The adoption of digital, bot-led self-service varies by generation, with younger people more open to it. 11) There needs to be a balance between human interaction and digital support for optimal customer experience. Shep, thanks for your time and insights 🙏 Full interview here 👉 https://lnkd.in/dHeC6EQn
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We’re thrilled to announce our partnership with Aarista Technologies 🎉 🌟 Together, we're enhancing healthcare communication with advanced AI Noise Cancellation. 🚀 This integration is set to improve physician dictation accuracy, critical for effective patient care, and will soon revolutionize telemedicine with two-way AI noise cancellation. 🎙️🏥 Learn more 👉 https://lnkd.in/dt5CthQi #KrispAI #Aarista #HealthcareInnovation #AI #NoiseCancellation #Telemedicine #Partnership
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🚀🔥 AI is revolutionizing Live Voice Translation! Expanding a business internationally is no easy feat, especially when it comes to providing exceptional customer support across multiple languages. 🌐 Our CEO, Davit Baghdasaryan, had an insightful interview with Natalie Beckerman from IHG Hotels & Resorts. They dive deep into the challenges and solutions for scaling customer support internationally. Check out the full interview here 👉 https://lnkd.in/dTpB5BX8 #AI #VoiceTranslation #CustomerSupport #Innovation #TechNews #KrispAI
AI Voice Translation is a game changer | Natalie Beckerman (Global Head of Customer Support Operations, IHG)
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Welcome to the June edition of Krisp's monthly newsletter! We’ve been working hard to bring you exciting updates and improvements to enhance your experience. From streamlined meeting management to better language support, here’s a roundup of what’s new this month.
June Product Update Highlights
Krisp on LinkedIn
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We’re here to share key takeaways from CCW 2024 and a recap of interviews directly from our CEO, Davit Baghdasaryan. 🎉 🔥 Get an in-depth look at the industry's emerging trends, innovative solutions, and future projections. 🪄 https://lnkd.in/dMcjysQg #CustomerService #VoiceAI #CCW2024 #Innovation #CustomerExperience #KrispAI
Learnings from CCW 2024 🔥
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📣 🚀 We're excited to launch our Early Access program for the Accent Localization SDK, now available to our CCaaS partners on Windows OS! 🌐 This cutting-edge technology dynamically adjusts agents' accents, helping call centers provide seamless service without extensive training. Expand your operations and enhance customer interactions effortlessly. Learn more and join the Early Access today! ➡️ https://lnkd.in/dgcZrSnC #Krisp #VoiceAI #KrispSDK #TechNews
Krisp launches Accent Localization SDK Early Access Program for Communications Providers
https://krisp.ai/blog
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Discover how AI Background Voice Cancellation (BVC) transforms contact center operations! 🏆 🚀 Krisp's BVC eliminates background noise and overlapping voices, ensuring clear and focused communication. This game-changing technology enhances your customer experience, protects privacy, and boosts CSAT scores. 🎧🔒📈 Learn more about how BVC benefits your contact center today! 👉 https://lnkd.in/dsT_b7CT #Krisp #BackgroundVoiceCancellation #ContactCenter #CustomerExperience #AI #TechInnovation #VoiceAI
Elevate Your Contact Center Experience with Krisp Background Voice Cancellation (BVC)
https://krisp.ai/blog
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From live, interactive demos of AI Translation and AI Accent Localization to the interviews with industry titans, CCW Vegas 2024 was one for the books! One thing is obvious: AI-powered CX is here. 💯 Voice is and will continue to be the bedrock of a successful customer experience and AI-enabled agents are no longer the future—they're the standard. Thanks to all who joined us! For those we missed, we'll be sharing game-changing insights from Voice AI experts, CX leaders, CCW Advisory Board members and more soon. Stay tuned! 🚀 #voiceAI #CXTransformation #CCWLV24 #AccentLocalization #AITranslation Davit Baghdasaryan Jake Braly Robert Schoenfield Agnes Gasparbekyan Peter Schmitz Laura Downing Daniel Haver JD Tyler Travis Haverland Areg Vardanyan Anna Asmangulyan Karen Tsirunyan Anthony Canoso Tony Ng Arto Minasyan
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We're excited to partner with Stratodesk to extend Voice AI to their NoTouch OS, taking secure modern workspaces to the next level! 🤝
Stratodesk is pleased to announce our partnership with Krisp to integrate their cutting-edge AI noise-canceling technology into our NoTouch OS! 🎙️💻 This collaboration enhances audio clarity for users in hybrid and remote work environments, ensuring impeccable sound quality during virtual meetings, calls, and more. Experience a new level of professionalism and efficiency in communication with Stratodesk and Krisp. Together, we are redefining the audio experience in secure modern workspaces. Discover more about this innovative solution and how it can benefit your organization: https://bit.ly/4cgDg7u #Stratodesk #Krisp #Partnership #AudioClarity #ModernWorkspaces #RemoteWork #HybridWork #Innovation #TechNews #EndpointOS
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