🏥 Facing Healthcare Staffing Shortages and Struggling to Keep Up With Patient Demands? 🏥 Liveops is here to help! Our AI-driven workforce solutions optimize staffing in real-time, allowing you to scale quickly and maintain quality care during peak times. 💡 Don’t let labor shortages hold your organization back—find out how Liveops can keep your operations efficient, and your patients satisfied. 😊 👉 Discover more in our latest blog: https://bit.ly/4dY9l54 #HealthcareInnovation #StaffingSolutions #Liveops #AIDrivenEfficiency #ContactCenterOps #PatientCare
Liveops, Inc.
Outsourcing and Offshoring Consulting
Scottsdale, AZ 17,236 followers
Our VirtualFlex platform connects flexible talent with enterprises to strengthen the customer experience.
About us
Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers and strengthen enterprise brands. Backed by partner-oriented experts in distance learning, technology, and operations, our 20 years of expertise pioneering a virtual model across industries is proven to deliver superior customer experiences, faster program readiness and increased revenue compared with traditional contact centers or other work-from-home models. We’re a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Learn more about us at www.liveops.com
- Website
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https://www.liveops.com
External link for Liveops, Inc.
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 201-500 employees
- Headquarters
- Scottsdale, AZ
- Type
- Privately Held
- Founded
- 2000
- Specialties
- Cloud Based Call Center Services, BPO for Customer Service, On-Demand Agent Resources, Award Winning Services and Programs, and contact center
Locations
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Primary
1365 North Scottsdale Road
Suite 390
Scottsdale, AZ 85257, US
Employees at Liveops, Inc.
Updates
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🌟 Agent Spotlight: Nikki 🌟 We're excited to celebrate Nikki, the Agent of the Month! 🎉 As a Liveops independent contractor, Nikki consistently goes above and beyond, delivering compassionate and knowledgeable service to customers. Her dedication and drive are truly inspiring, earning her glowing feedback from those she assists. Nikki’s journey as a home-based business owner has been marked by the freedom and flexibility she values, all while pouring her heart into her work. She’s a shining example of how independent contractors can make a real difference in the lives of customers. ❤️ Congratulations, Nikki! Your commitment and passion don’t go unnoticed. 👏 #LiveopsAgent #AgentOfTheMonth #IndependentContractor #CustomerSuccess #WorkFromHome
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🔍 Tackling the Complexities of Property & Casualty Insurance? 🔍 We’ve got you covered! ✅ At Liveops, we truly understand the complexities of the P&C insurance industry. From managing call surges during premium increases to responding with empathy in times of crisis, our certified independent agents are equipped to handle it all. Every interaction is designed to build trust and loyalty with your policyholders. Want to know more about how we can support your business? Download our latest whitepaper and discover how our tailored solutions can help you navigate the challenges of P&C insurance. 📊👇 🔗 https://rb.gy/aoel6x #Insurance #PandC #CustomerExperience #CX #InsuranceSolutions #EmpathyInAction #Liveops #Flexibility #BusinessResilience #InsuranceIndustry #Whitepaper
Whitepaper-Elevating-PC-Insurance-Customer-Experience-with-Liveops.pdf
liveops.com
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🔍 Navigating the Complex World of Healthcare Compliance 🔍 In the ever-evolving landscape of healthcare, compliance is more than just a regulatory requirement — it's a crucial component of trust, patient privacy, and quality care. 🏥 C-suite leaders, are you up to date with the latest best practices to ensure your contact center meets and exceeds compliance standards? Our latest blog dives deep into the key compliance standards every healthcare organization needs to know, from HIPAA to GDPR and beyond. Stay ahead of the curve and ensure your organization is prepared to navigate the complexities of healthcare compliance. 📈 🔗 https://rb.gy/mi03oi #HealthcareCompliance #ContactCenterSolutions #HIPAA #GDPR #PatientPrivacy #Liveops #HealthcareLeadership #RegulatoryStandards #CLevelLeadership
Understanding Healthcare Compliance: Best Practices for Maintaining Standards
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🌟 Celebrating the Heart of Our Success: Our People 🌟 This Labor Day, we’re celebrating the incredible team of professionals who make Liveops a leader in customer experience. Your dedication, resilience, and passion are the driving forces behind our success. Whether you're connecting with clients from your home office or supporting customers remotely across the nation, your commitment to excellence helps us deliver world-class service every day. Today, we honor your hard work and the impact you make in the lives of our clients and their customers. Thank you for your unwavering dedication. Here's to you, the true heroes of Liveops! 🎉 #LaborDay #LiveopsProud #Teamwork
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✨ At Liveops, we believe in the power of genuine human connection. ✨ In a world driven by technology, it's easy to forget that the heart of exceptional customer service lies in empathy and understanding. Our latest blog dives deep into how a Human Experience (HX) approach can transform your customer service strategy, boost ROI, and build lasting relationships. Join us in putting people first — because when you do, everything else follows. Read our blog to discover how integrating empathy with technology can revolutionize your CX strategy and drive real results! 👉 https://rb.gy/ql8u4z #CustomerExperience #HumanTouch #Leadership #Liveops #CXExcellence #EmpathyInBusiness
How Human Experience (HX) in Customer Service Drives Sales & Increases ROI
liveops.com
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🚀 The Future of Customer Service is Here! 🚀 Is your contact center ready for the next big shift? 💡 Virtual contact centers are proving to be a game-changer, with a staggering 47% increase in productivity compared to traditional brick-and-mortar setups. 📈 Discover why more C-suite leaders are making the switch. Dive into our latest whitepaper, "Why Virtual Contact Centers Outperform: A Comparative Analysis of Modern Customer Service Solutions", and explore how modernizing your customer service can drive efficiency, cut costs, and boost satisfaction. 👉 Download the Whitepaper here ➡️ https://rb.gy/8d8k9u and lead your organization into the future of customer experience! #CustomerService #VirtualContactCenters #CXInnovation #Leadership
Why-Virtual-Contact-Centers-Outperform-A-Comparative-Analysis-of-Modern-Customer-Service-Solutions.pdf
liveops.com
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🌐 Is your healthcare organization ready for the future? 🌐 In today’s complex healthcare landscape, balancing financial sustainability with high-quality care is a top priority for C-suite leaders. Our latest blog, "Navigating Healthcare Financing: Ensuring Sustainable and Efficient Operations," explores key strategies to help you achieve both. ⚕️ At Liveops, Inc., we’re committed to empowering healthcare organizations with innovative CX solutions and data-driven insights that drive efficiency and financial stability. Curious to learn more? Dive into the full blog here. 🔗 https://shorturl.at/qWo0G #HealthcareLeadership #FinancialSustainability #OperationalEfficiency #HealthcareCX #Liveops
Navigating Healthcare Financing: Ensuring Sustainable and Efficient Operations
liveops.com
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🎉 Congratulations to Anna, the Agent of the Month! 🌟 Anna has been an independent contractor with Liveops for nearly 12 years, and her journey is nothing short of inspiring. Her empathy, dedication, and unwavering commitment to providing exceptional service have earned her this well-deserved recognition. Anna’s story is a shining example of what it means to make a meaningful impact in the lives of others. Read more about Anna’s journey here ➡️ https://rb.gy/ugvmvk #AgentOfTheMonth #LiveopsNation #InspiringJourneys
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🚀 Supercharge Your Retail Brand with Proven CX Strategies 🚀 Retail C-suite leaders, did you know 86% of buyers are willing to pay more for an exceptional customer experience? In a market where differentiation is key, having the right CX strategy is essential. Our latest blog outlines advanced strategies tailored for retail executives. Discover how to optimize omnichannel experiences, integrate AI-driven solutions like chatbots, and personalize customer interactions to stay ahead of the competition. 🔍 Read the full blog and see how Liveops can support your brand’s success: https://rb.gy/639xvf #RetailLeadership #CustomerExperience #CLevelStrategies #Liveops #CXInnovation
Maximizing Retail Success: Advanced CX Strategies for Operations Leaders
liveops.com