Congratulations to our Health Market Lead, Monica Rosser for being recognized as a Top Health Care Executive to Watch in 2024 by WashingtonExec. 👏 Her visionary leadership and commitment to innovation have truly set her apart. Join us in celebrating this well-deserved recognition! #FutureofHealth #FederalTech #BeGreatAtMaximus
About us
We’re moving people forward by providing transformative technology services, digitally enabled customer experiences, and clinical health services that change lives. Our employees share an authentic desire to make vital services available to the public and support the missions of our customers.
- Website
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https://maximus.com
External link for Maximus
- Industry
- Government Administration
- Company size
- 10,001+ employees
- Headquarters
- McLean, Virginia
- Type
- Public Company
- Specialties
- Government Program Operations, Health Insurance Exchanges, Case Management, Customer Contact Centers, Business Process Management, Eligibility and Enrollment Services, Medicaid and CHIP Administration, Health Insurance Appeals, Technology, Customer Experience, and Digital Solutions
Locations
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Primary
1600 Tysons Blvd
#1400
McLean, Virginia 22102, US
Employees at Maximus
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Randy Terlecki
C-Level, VP, Director, Architect | Consulting, ISR, Innovation | Corporate & Business Strategy | Adjunct Professor
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Nancy Meiers, PMP, CSM
Vice President, Integrated Program Management and Quality at ManTech
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Tom Woteki
DIrector, Master's Degree Program in Data Analytics and Applied Statistics
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Karl Andersen
Updates
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Our holistic, two-generation approach invites household members and stakeholders to partner in addressing challenges and removing barriers to self-sufficiency. We do that by engaging, empowering, and creating accountability. We're excited to share more about our approach to supporting families during NCSEA’s 2024 Leadership Symposium this week Learn more: http://spr.ly/6049YR3nV. #NCSEALeads #HumanServices #MaximusSolutions
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We value employees’ hard work and strive to provide them with a career where they can be their authentic selves while connecting customers and clients to the services they need. In this issue of Career Connection, learn more about the impact of our healthcare professionals and see all our latest job opportunities. #Hiring #Careers #BeGreatAtMaximus
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Since joining Maximus in 2021, Tiffany Middleton told herself that she wouldn’t be in her customer service representative (CSR) role long because she was going to move up to a supervisor and then to a manager. Thanks to the positive culture we were able to provide her and her leadership pushing her to strive for more, Tiffany is now a supervisor dedicated to providing other CSRs with the same opportunity she received. #CareerGrowth #BeGreatAtMaximus
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ICYMI: Discover three strategies state governments can execute to navigate the program modernization process with clarity and confidence. Read the strategies: http://spr.ly/6047c4mSh Pat Aguilar and others from our team are looking forward to attending NCSEA’s 2024 Leadership Symposium next week to share best practices, partnerships, and innovative thinking within the day-to-day management and operations of the child support program.
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Federal agencies are transitioning from the conventional customer service model to deliver simple, seamless, and secure services that meet the increasing expectations of both their customers and employees. In a recent partnership with GovLoop, we delved into the importance of federal agencies adopting innovative strategies and technologies to boost efficiency and offer an exceptional overall experience. In this quick resource, you'll discover: 1. Why legacy approaches unintentionally deliver sub-par customer experience. 2. How modernized service ecosystems improve the customer journey. 3. How effective best practices can enhance customer service solutions. Download your copy: http://spr.ly/6048cvLKa #TotalExperience #CustomerExperience #MaximusInsights
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For Susan Simonich, PMP, ASQ CMQOE, SAFe 5 Agilist, our Vice President of Business and Finance Transformation, collaboration is critical in her day-to-day job. From managing enterprise-wide initiatives to engaging with the Maximus Foundation and Diversity, Equity, and Inclusion programs, Susan brings multiple business functions to the table when trying to drive solutions. Her innate ability to bring people together and get them to work as a team is one of the reasons why she received the Values Icon Award for collaboration. #CompanyValues #Collaboration #BeGreatAtMaximus
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"Just because you can, doesn't mean you should." — Kathleen Featheringham Our VP of Artificial Intelligence (AI) highlights a crucial principle for federal agencies: the responsible use of AI. It's not about adopting AI for the sake of it, but about aligning AI solutions with specific challenges to enhance mission success and achieve desired outcomes. By focusing on where AI can add value, agencies can make informed decisions that lead to meaningful improvements in efficiency, effectiveness, and service delivery. Watch the full GovCIO Media & Research panel discussion at the link in the comments. #ArtificialIntelligence #AI #MaximusInsights
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Are you passionate about driving meaningful change with innovative solutions? We're striving to deliver exceptional services that transform our nation's communities and could use your expertise in one of the following roles: ⭐ Case Manager, Client Advocate (Havre, MT) ⭐ Refugee Liaison, Financial Employment Planner (Milwaukee, WI) ⭐ Eligibility Specialist (Marion, IN) ⭐ Quality Control Analyst (Remote USA) ⭐ ETL Developer (Remote USA) ⭐ Data Architect (Arlington, VA) ⭐ Clinical Assessor (New York, USA) ⭐ Registered Nurse (Hybrid Bronx, NY) ⭐ Field Registered Nurse Assessor (Hybrid Bronx, NY) Join us: Social Post: https://lnkd.in/e35AVCVT #BeGreatAtMaximus #Hiring #Innovation
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34 years ago, the Americans with Disabilities Act called for physical accessibility compliance, like wider doors or crosswalks with braille signs. Today digital accessibility is also top of mind as governments ensure people with diverse abilities can navigate public websites and other digital channels. Robert Knapp shares how digital accessibility improves everyone’s experience, leading to greater satisfaction, engagement, and trust: http://spr.ly/6047cwCfP #Accessibility #ADA34 #MaximusInsights
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