Narvar

Narvar

Technology, Information and Internet

San Mateo, California 24,441 followers

Simplify the everyday lives of consumers.

About us

***Who We Are*** If you've ever bought something online, there's a good chance we’ve already met—we are Narvar. Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1200+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value. ***What We Do*** Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages. ***What We Stand For*** As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.

Website
http://narvar.com
Industry
Technology, Information and Internet
Company size
201-500 employees
Headquarters
San Mateo, California
Type
Privately Held
Founded
2012
Specialties
retail, post-purchase, returns, logistics, supply chain, ecommerce, D2C, retail news, Order tracking, tracking package, Online shopping, Exchanges, Shopify, SaaS, consumer trends, Consumer behavior, Shipping, Packaging, and Reverse logistics

Locations

Employees at Narvar

Updates

  • View organization page for Narvar, graphic

    24,441 followers

    Today, we’re excited to highlight Rebecca Fox, a member of Narvar’s Sales team! Rebecca plays a pivotal role, expertly navigating complex deals by understanding both our clients and their end consumers—a crucial ability in our industry. With a strong background in customer experience and innovative technologies, Rebecca’s journey has been shaped by her passion for personalization. Reflecting on her career, she shares, “The opportunity to be part of a company truly transforming the #CX landscape is incredibly exciting.” Her experience at Bazaarvoice and True Fit highlighted the power of a well-crafted customer journey, leading her to Narvar. We’re thrilled to have Rebecca on board, where her adaptability and creativity thrive in our dynamic and collaborative environment. As she puts it, “The fast-paced atmosphere keeps me constantly learning, while the team’s collaborative spirit drives creative solutions.” We’re excited to continue evolving alongside talented folks like Rebecca. Psst we're hiring: https://lnkd.in/gHtnk9eP

    • No alternative text description for this image
  • View organization page for Narvar, graphic

    24,441 followers

    As a retail industry, we’ve perfected checkout, but returns? 😳 They've lagged behind...until now. 💥 Introducing the Reverse Checkout Revolution. ✨ It’s time to revolutionize returns. Optimize the reverse checkout and drive growth like never before. 📈 Are YOU ready? Then, join us in the revolution 🚀 ⤵ #ReverseCheckoutRevolution #ReturnsReimagined #EcommerceInnovation #RetailGrowth

    A Manifesto for a Much-Needed Reverse Checkout Revolution

    A Manifesto for a Much-Needed Reverse Checkout Revolution

    Narvar on LinkedIn

  • View organization page for Narvar, graphic

    24,441 followers

    🔄 Transforming Returns from a Cost Center to a Competitive Advantage 🔄 In today’s retail landscape, #returns don’t have to be a loss. Retailers are increasingly offering exchanges and store credit to retain sales and keep revenue on the books 💰💳 In a recent article by PYMNTS, Narvar’s VP of Marketing, 🪩 Catherine Dummitt 🪩, shares insights from our latest research on how retailers are incentivizing customers with these strategies. The result? Lower return rates, reduced costs, and stronger customer loyalty 📈🤝 Learn more about how retailers are turning returns into a revenue driver! ⤵ 🚀 #RetailInnovation #CustomerExperience #Narvar #ReturnsManagement https://lnkd.in/ePs6bPf4

    Retailers Tackle the High Cost of Returns by Incentivizing People Not To

    Retailers Tackle the High Cost of Returns by Incentivizing People Not To

    https://www.pymnts.com

  • View organization page for Narvar, graphic

    24,441 followers

    Continuing on with our Sales spotlight series, we’re thrilled to bring Matt Molt to the table! Matt, having started at Narvar relatively recently, has brought with him experience from the ecommerce and Shopify worlds that we here at Narvar truly cherish. So, what brought Matt to Narvar? A few things. “Being able to work in the space, and see brands grow from the ground up is something I am passionate about.” From Fashion to Food to Health & Wellness, Matt’s interest in the ecommerce space branches out over numerous verticals. A broad range of interests is key when you’re working with brands all across the board, and Matt is excited to work with some of the largest retailers across the globe. Matt mentions a personal element to his stoke - his experience as a consumer himself! “I know how challenging tracking orders can be, or even handling returns,” he says. Experiencing first hand the challenges of the post purchase journey has allowed him to resonate with Narvar’s core mission of simplifying the lives of consumers - a mission that Matt is driving each and every day! Want in?! We're hiring 😏 https://lnkd.in/gHtnk9eP #Hiring #Retail #Commerce #SAAS

    • No alternative text description for this image
  • View organization page for Narvar, graphic

    24,441 followers

    ✨ Earlier this week, we had the privilege of sponsoring Narvar client Ulta Beauty's 18th Annual Golf Outing, Pickleball, & Day of Beauty. 🎉 Ulta's Charitable Foundation has made a significant impact, notably as a top donor to The Breast Cancer Research Foundation; this year, we're incredibly proud to stand alongside them in supporting such an important cause. 💖 #UltaBeauty #CorporateResponsibility #BreastCancerAwareness #NarvarCares

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • View organization page for Narvar, graphic

    24,441 followers

    Continuing on with our Narvar Sales spotlight series, we’re thrilled to introduce you to Joe K., a key player on our EMEA Sales Team! 🔥 During his time at Narvar, Joe has worn a lot of hats. “I think I have done pretty much every job there is to do here in EMEA.” From Business Development to Sales Management, Joe really has bloomed through his tenure at Narvar. “The business has given me so many opportunities to develop and grow, and it’s been an absolute blast doing it with some of the amazing [EMEA] team members.” Over Joe’s 6 years at Narvar (so far!), the partnerships he has built with his colleagues and his clients have kept him engaged and inspired. An immense amount of work and dedication is necessary to navigate the complexities of the EMEA retail and e-commerce space, but “all of the effort and work is so much more fun when you are surrounded by intelligent, driven and caring people.” “We are in a fortunate position to be able to work so closely with leading companies and drive positive change across their customer journeys and experiences.” As Joe puts it, “here’s to the next 6!” Want to get in on the fun? We're hiring! Apply today: https://lnkd.in/gHtnk9eP #Hiring #Sales #SAAS #Recruitment #CX #EMEA

    • No alternative text description for this image
  • View organization page for Narvar, graphic

    24,441 followers

    As e-commerce continues to thrive, so does the complexity of returns. Narvar's 8th Annual State of Returns Report is here, highlighting key trends and insights every retailer needs to know: 📈 39% of consumers return monthly 💸 $744B in returned merchandise last year 🔍 52% of shoppers admit to return fraud 🚀 Optimizing returns can drive new growth opportunities Don’t let returns drain your margins—turn them into revenue! 📖 Dive into the full report here: https://lnkd.in/eQNAYCp7 https://lnkd.in/e8K_yuSV #RetailGrowth #CustomerLoyalty #EcommerceTrends #Narvar

    Narvar State of Returns 2024 Report Highlights Growing Impact of Returns on Retail Margins and Customer Loyalty

    Narvar State of Returns 2024 Report Highlights Growing Impact of Returns on Retail Margins and Customer Loyalty

    prnewswire.com

  • View organization page for Narvar, graphic

    24,441 followers

    We're thrilled to introduce a new series that showcases the exceptional talent within Narvar's Sales and BDR teams. The Sales & BDR Spotlight Series celebrates the achievements, stories, and unique personalities that drive our success and exemplify the vibrant culture at Narvar. Starting us off strong, we’d like you to meet Morgan Thomas, a RVP of Sales, 5 year Narvarian and formidable D1 tennis player. Morgan’s bright personality, coupled with immense professional acumen has allowed her to develop into a true icon within the Sales department and the organization as a whole. As a leader of Narvar’s sales team, Morgan acknowledges the importance of a collaborative culture that fosters cross-pollination and the sharing of information: “I truly feel I can ask anyone from any team for help and they will do it. Our culture is so welcoming and supportive - it is a big reason I have stayed for so long. I genuinely want to get to know all the Navarians and could easily grab a beer with them!” This emphasis on establishing a cultural standard rings true when it comes to hiring here at Narvar. Morgan, a common member of Sales-team hiring panels, appreciates energy in her folks - it’s something she says in every interview. “I want to protect that [energy], and know that it permeates throughout the company, even in a remote world,” says Morgan when asked about top qualities in any incoming new hire. “I can teach the Narvar pitch, but I cannot force someone to have good energy!” We’re always looking for new energy - and our Sales team is growing! Apply today - https://lnkd.in/gHtnk9eP

    • No alternative text description for this image
    • No alternative text description for this image
  • View organization page for Narvar, graphic

    24,441 followers

    📅 What’s on your calendar for next Tuesday at 3 PM ET? 🤔 If you’re in retail, clear that spot—you won’t want to miss this! The retail supply chain is under serious pressure—return rates are skyrocketing 📈, shipping costs are climbing 💸, and the push for sustainability is stronger than ever 🌍. Let’s face it: the old ways of handling returns just aren’t cutting it anymore. That’s why we’re bringing together industry leaders for an exclusive conversation on Tuesday, August 20th at 3 PM ET. You'll hear from: 💬 Anisa Kumar - Chief Customer Officer, Narvar 💬 William Thayer - CEO, Fillogic 💬 Nick Meister - VP of Operations, Huckberry 🎤 Moderated by Al Sambar - General Partner, XRC Ventures We’re diving into game-changing solutions for reverse logistics! 🚀 Slash handling costs ⏱️, boost capacity 📦, and go green ♻️💰 by recycling damaged goods and cutting waste. Don’t miss out on revolutionizing your returns strategy and building a sustainable future for retail! 🌟 🔗 Register now and secure your spot: https://lnkd.in/eN4wTMxd #Retail #SupplyChain #Webinar #Returns #Sustainability #Innovation #Logistics #Narvar

    View organization page for Fillogic, graphic

    2,421 followers

    The retail supply chain landscape is facing unprecedented challenges. As digital direct channels multiply, retailers grapple with soaring return rates, escalating shipping costs, and mounting environmental impacts. It's clear that the traditional methods of handling returns no longer work. Join us for a conversation on the urgent need for retailers to adopt innovative and sustainable solutions to address these pressing issues. We'll explore how leveraging local market hubs integrated with post-purchase technology platforms can transform reverse logistics management. Key Takeaways: - Lower Handling Costs: Discover strategies to minimize reverse logistics processing expenses and accelerate the cycle time, ensuring returned goods are ready for resale in days, not months. - Capacity Solutions: Learn about scalable approaches to tackle capacity constraints and streamline operations. - Sustainable Practices: Explore new methods for sustainable recycling of damaged and end-of-life inventory, reducing waste, and enhancing profitability. Join us to redefine your returns strategy and build a more sustainable future for retail.

    Mastering Returns: Peak Season Preparation and Sustainability Solutions

    Mastering Returns: Peak Season Preparation and Sustainability Solutions

    www.linkedin.com

Similar pages

Browse jobs

Funding

Narvar 5 total rounds

Last Round

Series unknown
See more info on crunchbase