🎉 Exciting News! 🎉 Pinnacle Quality Insight is now Activated Insights (formerly HCP)! In 2023, we united the leading post-acute and long-term care technology companies to deliver mission critical applications and analytics to enable better care. Our shared mission? To improve experiences for our customers, employees, and those in their care. Now, we’re unifying under one brand: Activated Insights. This new name reflects our dedication to the long-term and post-acute care market and showcases our wide range of capabilities. We are committed to maintaining the premier experience you’ve come to expect with top talent that drives our innovation and success. Look out for brand updates throughout 2024 as we complete this exciting transformation! Discover more about our exciting brand unification here: https://hubs.li/Q02D5hkD0
Activated Insights
Hospitals and Health Care
Sandy, UT 933 followers
We help senior care providers improve their customer and employee experience. People are our purpose.
About us
Pinnacle Quality Insight was recently acquired by HCP. Pinnacle Quality Insight is a leader in employee retention and customer satisfaction for senior care and senior living. Through surveys and software, it helps providers understand their customers’ and employees’ experiences. HCP leads the post-acute care industry in experience management, training, and reputation management, empowering providers to attract and retain employees during workforce shortages and improve care outcomes. HCP also conducts the annual Benchmarking Report, the most comprehensive survey of providers in North America.
- Website
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http://www.pinnacleqi.com
External link for Activated Insights
- Industry
- Hospitals and Health Care
- Company size
- 51-200 employees
- Headquarters
- Sandy, UT
- Type
- Privately Held
- Founded
- 1996
- Specialties
- Employee Retention, Customer Satisfaction, Employee Satisfaction, Senior Living, Senior Care, and HH-CAHPS Surveys
Locations
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Primary
7440 Creek Road
Suite 300
Sandy, UT 84093, US
Employees at Activated Insights
Updates
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You asked, we delivered! Due to an overwhelming amount of responses, the deadline to complete the 2024 HCP Benchmarking Report survey has been extended to March 8th. We couldn't be more excited that so many of you are itching to submit your responses. This is your sign to participate! Begin here: https://hubs.ly/Q02mL1Nt0
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This is the LAST weekend to participate in the milestone 15th Edition of HCP’s Benchmarking Report! By participating, you’ll not only support the ongoing success of the home care, home health and hospice industries, you’ll also: 💻 Get a FREE digital copy of the $999 industry Report 📈 Gather key metrics about your business 📊 Benchmark yourself against the care continuum 🌎 Help your state or franchise earn a custom Report Thank you for making this invaluable report possible for the industry! Simplify your survey completion using the provided Prep Worksheet linked here: https://hubs.li/Q02m4Tkq0
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The results are in! 🎉 As the leader in satisfaction measurement for post-acute care, we are proud to present the winners of the Customer Experience Awards! See the full list of award winners here: https://hubs.li/Q02kBVbG0
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Ever wonder exactly how we calculate the cost of employee turnover in Senior Living? According to AHCA/NCAL, it costs roughly $4,500 - $5,000 to replace an employee. And McKnight's Senior Living's latest data shows that turnover rate is around 42%. Which means if there are about 100 employees in your organization, that equals about $210,000 in annual turnover costs a year. Tomorrow at 2 p.m. ET, come learn the habits of those who keep high retention rates in Senior Living with Josh Kondik & Bryan White. Register in the comments!
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NOW OPEN - The 2024 HCP Benchmarking Report survey is live, and the industry needs to hear what you have to say! Participate in the 15th year of the Annual HCP Benchmarking Report to receive: 💻 A FREE digital copy of the 2024 HCP Benchmarking Report (valued at $999) 📘 A physical copy of the 2024 HCP Benchmarking Report for $150 (valued at $1,299) if you participate before February 9th 📊 The opportunity to gather important metrics and insights about your business to benchmark your performance against the industry Click the link in the comments to be a part of this industry-wide Report.
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The average senior living provider is spending an average of $210,000 a year in turnover costs—all for hires who last 12 weeks max. That’s a lot of time and money you’re putting towards temporary staff. Senior living providers with established recruitment and retention strategies recruit double the number of qualified candidates and increase retention by as much as 65% because they: ✔️ Evaluate the Current State of the Senior Living Recruitment and Retention Landscape ✔️ Implement Best Practices to Prevent New Hire Turnover and Increase Long-Term Employee Loyalty ✔️Know how to Win the Competition for the Industry’s Best Hires Register below to join recruitment and retention experts Bryan White 𝛑, Pre-Intent’s Co-Founder, and Josh Kondik, MBA, HCP’s VP of Sales Strategy and Operations, as they teach you this and more so you can stop the revolving doors of recruitment and retention and start welcoming in people who stay.
The average senior living provider is spending an average of $210,000 a year in turnover costs—all for hires who last 12 weeks max. That’s a lot of time and money you’re putting towards temporary staff. It’s safe to say that traditional hiring methods in senior care are no longer working and haven’t been for a long time. As such, postponing the reevaluation of your recruitment and retention efforts any longer could be the downfall of your business. Senior living providers with established recruitment and retention strategies recruit double the number of qualified candidates and increase retention by as much as 65% because they: ✔️ Evaluate the Current State of the Senior Living Recruitment and Retention Landscape ✔️ Implement Best Practices to Prevent New Hire Turnover and Increase Long-Term Employee Loyalty ✔️Know how to Win the Competition for the Industry’s Best Hires Register below to join recruitment and retention experts Bryan White 𝛑, Pre-Intent’s Co-Founder, and Josh Kondik, MBA, HCP’s VP of Sales Strategy and Operations, as they teach you this and more so you can stop the revolving doors of recruitment and retention and start welcoming in people who stay.
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HCP is celebrating 15 years of conducting the most comprehensive national report in the industry this year and we want you to be a part of it! The HCP Benchmarking Report survey opens in ONE WEEK on January 16th where you'll be able to: ✔️ gather important metrics and insights about your business ✔️ add your voice to the industry's largest national report comprised of 15 years of historical data ✔️ get a free digital copy of the report (valued at $999) for participating Mark your calendars, the survey is coming!
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Looking for the year’s best resources for care providers? Look no further! We compiled a collection of the following top resources from 2023 and put them in one convenient location for you: 📖 eBooks 📲 Calculators 📝 Worksheets 💻 On-demand Webinars 📃 Articles 📻 Podcast Episodes 📈 Reports Browse, read, and download from this fantastic collection of the year’s top picks. https://hubs.li/Q02dS_kq0