A decade-long relationship with an underperforming MSP had left a leading utility company in a rut, with low spend, significant compliance issues, and nearly non-existent customer satisfaction. What's more, the challenge was not just about replacing an MSP, but also transitioning from a proprietary VMS technology to a commercial one - all with minimal support from the outgoing MSP/VMS provider. Our expertise in dealing with incumbent MSPs, robust data mining & transformation capabilities, and our time-tested VMS implementation methodology came to the rescue. We took control of the situation, operating with minimum cooperation from the outgoing MSP/VMS provider. Our deep expertise in VMS implementation enabled a seamless and accurate data transfer process. From notifying suppliers to developing program documentation, onboarding materials, and data extractions – our team ensured implementation was on time and without external support. Moreover, we identified and rectified numerous compliance errors, mitigating risks, and setting up a highly performing program that meets the client's stringent compliance and reporting needs. The result? High customer satisfaction, strong compliance, and a massive surge in program growth. In the past two years alone, program growth has exceeded 100% as more business units trust us as their preferred talent partner. #supplierdiversity #diversityandinclusion #workforcesolutions #partnership #msp #managedservices #platform #solutions #systems #vms #vmsconfiguration #vmsintegraiton #strategicservices #technology #processimprovement #automation #integration #pinnacle #pinnaclegroup #utilities #energy #energyandutilities https://bit.ly/3NA9HV5
Pinnacle Group, Inc.
IT Services and IT Consulting
Dallas, Texas 413,732 followers
Largest Hispanic-owned IT/Prof Contingent Workforce provider; Staffing/MSP/VMS/Payrolling. Fortune 500 focus.
About us
Pinnacle Group is a leading provider of information technology and workforce solutions. Pinnacle Group includes Pinnacle Technical Resources, Inc., its flagship information technology staffing and consulting services provider; Pinnacle MSP, a managed services provider; Pinnacle Payrolling, a payrolling and independent contractor compliance provider; Pinnacle Canada, which provides staffing, MSP and payrolling services in Canada. Pinnacle Group has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit http://www.pinnacle1.com Apply online now at http://www.pinnacle1.com/careers/
- Website
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http://www.pinnacle1.com/
External link for Pinnacle Group, Inc.
- Industry
- IT Services and IT Consulting
- Company size
- 5,001-10,000 employees
- Headquarters
- Dallas, Texas
- Type
- Privately Held
- Founded
- 1996
- Specialties
- IT Professional Services, Managed Service Provider (MSP), Vendor Management System (VMS), IC Compliance, Payrolling, Human Resources, and IT & Professional Staffing
Locations
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Primary
10670 N. Central Expy
Suite 600
Dallas, Texas 75231, US
Employees at Pinnacle Group, Inc.
Updates
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Exciting News from Pinnacle's Talent Solutions team where we partnered with a leading airline on a complex data migration project. The task? Migrating multiple MRO systems like Maxi Merlin (WIZARD), Trax, and Maintenix, and ensuring a smooth transition of aircraft part transfers. The Challenge: Understanding the intricate hierarchy of aircraft and sub-assemblies, specific to fleet operations. How We Helped: From comprehensive requirements gathering to flawless execution, we handled it all! This included the creation of loadable templates to migrate aircraft into the target system, synchronizing dynamic data, and developing ETL processes for analytical reporting. The Impact: Mission accomplished on time and within budget! Pinnacle continues to stand as a valued professional partner. Looking to tackle a data migration challenge? Let's take flight together! https://bit.ly/48vw8mx #DataMigration #AircraftTechnology #airline #SuccessStory #casestudy #DigitalTransformation #itstaffing #talentacquisition #professionalservices #professionalstaffing #businessstaffing #womanowned #latinaowned #diverse #itstaffing #talentacquisition #professionalstaffing #businessstaffing #msp #managedservices #platform #solutions #systems #vms #vmsconfiguration #vmsintegraiton #strategicservices #sow #statementofwork #servicesprocurement #rt #sp #technology #processimprovement #automation #integration #pinnacle #pinnaclegroup
Data Migration in the Airline Industry
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Happy 4th of July from Pinnacle Group! Today, we celebrate the spirit of freedom, innovation, and progress that drives our nation forward. We're proud to support and empower the talent that makes our country and our company great. Wishing everyone a safe and joyful Independence Day! #4thOfJuly #IndependenceDay #Innovation #PinnacleGroup
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Pinnacle Group would like to thank our valued VMS channel partners for their hard work and dedication in helping us achieve the 2023 “Grand Slam”, 4 different programs with the 4 leading VMS platforms - Beeline SAP Fieldglass Workday VNDLY Magnit! We deeply value our relationships with each of you and look forward to many more programs to come! Step up to the plate with our VMS-agnostic implementation & configuration pros! Hit a home run and maximize your contingent workforce program's performance. https://bit.ly/3NTVzFC #pinnacle #pinnaclegroup #techinnovation #futuredriven #strategicgrowth #contingentworkforce #unstoppablestrategy #msp #managedservices #solutions #systems #vms #vmsconfiguration #vmsintegraiton #strategicservices #technology #processimprovement #automation #integration #sow #sowmanagement #supplierstrategy #supplierdiversity #talent #talentsolutions #itstaffing #professionalstaffing #staffing #directhire #rpo #professionalservices #diversityandinclusion #workforcesolutions
VMS Implementation & Configuration
https://www.pinnacle1.com
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We're proud to have worked with one of the largest media & entertainment firms to grow and expand their diverse supplier spend. By conducting a thorough assessment and developing a customized plan, we were able to help our client exceed their supplier diversity goals and achieve greater success. Together, we're making a positive impact on supplier diversity and inclusion in the industry. Learn more about our partnership in this case study: https://bit.ly/3PYA887 #supplierdiversity #diversityandinclusion #workforcesolutions #partnership #msp #managedservices #platform #solutions #systems #vms #vmsconfiguration #vmsintegraiton #strategicservices #technology #processimprovement #automation #integration #pinnacle #pinnaclegroup
Growing and Expanding Diverse Supplier Spend
https://www.pinnacle1.com
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We’re excited to share a case study where we've helped an international tech client enhance their talent acquisition process! Faced with a shrinking talent pool, we were tasked with overhauling the client's internal recruitment function. The shrinking talent pool and reduced team size were not adequate to meet their growing IT needs. Focusing on improving customer experience, performance ratios, and the overall process quality, we boosted efficiency and customer satisfaction using the same resources, but with a 40% reduction in team size, reflecting in an improved Net Promoter Score and customer feedback. A challenging portion of this engagement was tackling cycle times; we overcame this by enhancing processes, communication, and training, leading to improved fill and offer acceptance ratios and when a new business unit wanted to join the program, we worked closely with their leadership to tailor our program to their specific IT talent needs. This led to them filling most of their critical positions successfully, with our program's best practices and strategic advice. Our aim is always to use our expertise and analytics to serve our customers in the best possible way. By leveraging our industry leading experience, best practices, analytics, and executive leadership, we were able to swiftly transform our customer’s internally managed program and amplify its strategic impact. #workforcesolutions #partnership #msp #managedservices #talentacquisition #processimprovement #changemanagement #platform #solutions #systems #vms #vmsconfiguration #vmsintegraiton #strategicservices #technology #automation #integration #pinnacle #pinnaclegroup https://bit.ly/3rxS6EU
Scaling and Improving an Internally Managed Talent Acquisition Program
https://www.pinnacle1.com
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We’re proud to announce that Pinnacle Group has been ranked the #1 IT talent supplier for a Fortune 100 financial services company within our first year of service! Our dedication to excellence is reflected in key metrics in our Q1 2024 scorecard: 90% customer satisfaction, 100% bill rate compliance, and a 90% candidate offer to start ratio. Thank you to our team and partners for their exceptional work. #TalentSolutions #ITStaffing #CustomerSatisfaction #TopRanked #ExcellenceInService
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Pinnacle Group, Inc. reposted this
The Pinnacle team had the privilege of participating in the National Minority Supplier Development Council (NMSDC) conference in Seattle, championing diversity and inclusion in the business world. Meeting leaders and innovators dedicated to creating equitable opportunities was truly inspiring. Congratulations to all the award winners! Your achievements set a powerful example for us all. Thank you to Ying McGuire, Firoz Lalji, and the NMSDC for fostering such a transformative platform for change. Let’s continue to push boundaries, break barriers, and pave the way for a more inclusive future. #NMSDC #Diversity #Inclusion #BusinessLeadership
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Read our success story where we collaborated with an internal HR team for a large media firm to quickly help them meet their goal for senior-level IT talent. Our dedicated experts and customized strategies made a significant impact on their expansion of their technology group. Together, we're empowering businesses, building high performing teams, and connecting people with opportunity! Head over to our case studies to learn how we transformed and accelerated their internal hiring: https://bit.ly/3PA5oZr #ITtalent #CaseStudy #SuccessStory #FinancialClient #SeniorITProfessionals #DigitalTransformation #itstaffing #talentacquisition #professionalstaffing #businessstaffing #womanowned #latinaowned #diverse #itstaffing #talentacquisition #professionalstaffing #businessstaffing #msp #managedservices #platform #solutions #systems #vms #vmsconfiguration #vmsintegraiton #strategicservices #sow #statementofwork #servicesprocurement #rt #sp #technology #processimprovement #automation #integration #pinnacle #pinnaclegroup
Transforming and Accelerating Internal Hiring
https://www.pinnacle1.com
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We believe in the power of customized, solution-focused approaches to solve complex business challenges – including helping a leading insurer expand its contingent labor program internationally, encompassing both staffing and services procurement. The Challenge: Against two incumbents both touting extensive international footprints and engrained in our client's US-based operations, we were determined to showcase our strategic approach as an MSP, our deep understanding of the client's selected VMS technology, and relationship nurturing. Our strategy? A solution-centric, highly customized approach led by a curated team of recruitment and procurement experts to address our client's nuanced requirements. In addition to being the first MSP to successfully implement a program using the client's VMS platform in Chile, we also navigated unique local challenges, and ensuring adherence to local laws and tax regulations. Today, we’re proud to have implemented a combined staffing/services procurement MSP/VMS program across multiple countries that is ready for future growth and adapt as spend in additional countries continues to grow. https://lnkd.in/gsxgiYHq #workforcesolutions #partnership #msp #managedservices #sow #servicesprocurement #projectbasedwork #globalexpansion #platform #solutions #systems #vms #vmsconfiguration #vmsintegraiton #strategicservices #technology #processimprovement #automation #integration #pinnacle #pinnaclegroup #insurance
International Program Expansion
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